NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
116 reports84,000 miles · May 13, 2013
Power Train
WHILE DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT BEGAN TO FLASH RAPIDLY, THE ENGINE BEGAN TO RUN EXTREMELY ROUGH, HAD LITTLE POWER, AND WAS NO LONGER DRIVABLE. LUCKILY, THIS HAPPENED ON A SURFACE STREET AND NOT ON THE FREEWAY WHERE, I BELIEVE, IT COULD HAVE RESULTED IN HARM TO ME OR OTHER DRIVERS. THE PROBLEM WAS CAUSED BY A …
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WHILE DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT BEGAN TO FLASH RAPIDLY, THE ENGINE BEGAN TO RUN EXTREMELY ROUGH, HAD LITTLE POWER, AND WAS NO LONGER DRIVABLE. LUCKILY, THIS HAPPENED ON A SURFACE STREET AND NOT ON THE FREEWAY WHERE, I BELIEVE, IT COULD HAVE RESULTED IN HARM TO ME OR OTHER DRIVERS. THE PROBLEM WAS CAUSED BY A DEFECTIVE PLASTIC BUSHING IN THE INTAKE MANIFOLD WHICH BROKE AND WAS SUCKED INTO VALVE #4 WHICH THEN BURNED THE VALVE. AT THE TIME OF THE INCIDENT, THE VEHICLE HAD APPROXIMATELY 84,000 MILES ON IT. I WAS INFORMED BY THE MECHANIC WHO PERFORMED THE REPAIR ON MY VEHICLE THAT THEIR MB PARTS SUPPLIER STATED THAT MB IS AWARE OF THIS DEFECTIVE PLASTIC BUSHING. HOWEVER, THE PARTS SUPPLIER WAS APPARENTLY NOT PERSONALLY AWARE OF IT CAUSING THE TYPE OF EXTENSIVE DAMAGE I EXPERIENCED. MB REFUSES TO ACKNOWLEDGE, AT LEAST TO ME, THAT THEY ARE AWARE OF PAST INSTANCES INVOLVING THIS DEFECTIVE PLASTIC BUSHING OR TO EVEN CONSIDER THAT IT IS A PROBLEM THAT THEY SHOULD TAKE RESPONSIBILITY FOR BEFORE IT RESULTS IN HARM. I HOPE SOMEONE WILL TAKE THIS PROBLEM SERIOUSLY AND INVESTIGATE ITS POTENTIAL FOR HARM. *TR
NHTSA ODI #10511788
71,058 miles · May 13, 2013
Engine
MY CHECK ENGINE LIGHT CAME ON SO I WENT TO MECHANIC TO CHECK. THEY PERFORMED A COMPUTER CODE TEST TO FIND PROBLEM. THE CODE INDICATES THAT THE BALANCE SHAFT IS STARTING TO FAIL. I RESEARCHED ON-LINE AND DISCOVERED THIS IS A KNOWN DEFECT WITHIN THIS ENGINE. APPARENTLY MERCEDES IS UNWILLING TO ASSUME RESPONSIBILITY FOR THIS DE…
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MY CHECK ENGINE LIGHT CAME ON SO I WENT TO MECHANIC TO CHECK. THEY PERFORMED A COMPUTER CODE TEST TO FIND PROBLEM. THE CODE INDICATES THAT THE BALANCE SHAFT IS STARTING TO FAIL. I RESEARCHED ON-LINE AND DISCOVERED THIS IS A KNOWN DEFECT WITHIN THIS ENGINE. APPARENTLY MERCEDES IS UNWILLING TO ASSUME RESPONSIBILITY FOR THIS DEFECT. REPAIRING THIS PROBLEM IS EXTREMELY COSTLY AND THE BUYER SHOULDN'T BARE RESPONSIBILITY FOR THEIR FAULTY PARTS. I UNDERSTAND THERE IS A CLASS ACTION LAWSUIT FILED, BUT I CAN'T FIND OUT THE CURRENT STATUS OF IT. THIS DEFECT CAN CAUSE IMMEDIATE ENGINE FAILURE WHEN DRIVING CAUSING THE AUTO TO STOP IN TRAFFIC. BEING THAT THOUSANDS OF MERCEDES VEHICLES HAVE THIS DEFECT I DON'T UNDERSTAND WHY THE NTSB ISN'T STEPPING IN. *TR
NHTSA ODI #10511703
58,965 miles · Apr 26, 2013
EnginePower Train
I WAS DRIVING HOME AND NOTICED THAT WHEN I WOULD ACCELERATE AFTER COMING TO A STOP THE CAR WAS EXTREMELY SLUGGLISH. I WOULD HAVE TO ALMOST FLOOR THE GAS PEDAL IN ORDER FOR THE CAR TO BEGIN MOVING. I PULLED OVER AND THEN PUT THE CAR IN NEUTTRAL. THE JERKED VIOLENTLY AND SHIFTED VERY HARD AS I THEN TRIED TO PUT IT IN REVERSE AND T…
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I WAS DRIVING HOME AND NOTICED THAT WHEN I WOULD ACCELERATE AFTER COMING TO A STOP THE CAR WAS EXTREMELY SLUGGLISH. I WOULD HAVE TO ALMOST FLOOR THE GAS PEDAL IN ORDER FOR THE CAR TO BEGIN MOVING. I PULLED OVER AND THEN PUT THE CAR IN NEUTTRAL. THE JERKED VIOLENTLY AND SHIFTED VERY HARD AS I THEN TRIED TO PUT IT IN REVERSE AND THE INTO PARK. I TRIED TO PUT THE CAR BACK INTO DRIVE AND IT WOULD NOT ACCELERATE AT ALL. I HAD TO TURN THE CAR OFF AND THEN BACK ON AGAIN IN ORDER TO GET IT MOVING. THE GEARS CONTINUED TO SHIFT VIOLENTLY. HOWEVER, WHEN I FINALLY GOT MOVING AGAIN, THE CAR WOULD NOT GO OVER 35 MPH. THE CAR WAS INSPECTED AND AN ERROR CODE FOR THE INTERNAL SPEED SENSOR CAME UP, WHICH IS PART OF THE VALVE BODY FOR THE TRANSMISSION. MY CAR ONLY HAS 59,000 MILES ON IT. MERCEDES IS VERY AWARE OF THIS PROBLEM ON 2006-2007 C230 MODELS! IN FACT, THEY ARE HAVING A DISPUTE WITH THE MANUFACTURER OF THE VALVE BODY BECAUSE IT IS POOR QUALITY AND DEFECTIVE. I HAVE SEEN NUMEROUS OTHER COMPLAINTS RELATED TO THIS ISSUE. MY LOCAL MERCEDES DEALERSHIP QUOTED ME $2,400 TO REPAIR THIS DEFECTIVE PART. I WAS LUCKY IN THAT I WAS NOT DRIVING AT 60 MPH ON THE HIGHWAY WHEN THIS MALFUNCTION OCCURRED. THIS IS AN EXTREMELY DANGEROUS ISSUE AND A RECALL SHOULD BE ISSUED FOR THIS PART. *TR
NHTSA ODI #10509736
86,650 miles · Apr 13, 2013
Power TrainCrash
I WAS MAKING A RIGHT TURN STOP AT A LIGHT, WHEN I ATTEMPTED TO ACCELERATE THE CAR TOOK OFF AS IT WAS AT A HIGHER GEAR. WOULD NOT PICK SPEED AND HIGH RPM. THERE WAS A PEDESTRIAN RIDING HIS BIKE AND MADE A RIGHT TURN AND BECAUSE HIS VIEW WAS BLOCK MY THE SUN HE ENDED UP REAR ENDING MY CAR AND FEEL OFF HIS BIKE. THE REASON I AM FIL…
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I WAS MAKING A RIGHT TURN STOP AT A LIGHT, WHEN I ATTEMPTED TO ACCELERATE THE CAR TOOK OFF AS IT WAS AT A HIGHER GEAR. WOULD NOT PICK SPEED AND HIGH RPM. THERE WAS A PEDESTRIAN RIDING HIS BIKE AND MADE A RIGHT TURN AND BECAUSE HIS VIEW WAS BLOCK MY THE SUN HE ENDED UP REAR ENDING MY CAR AND FEEL OFF HIS BIKE. THE REASON I AM FILING THIS COMPLIANT IS IF MY CAR WAS NOT HAVING THIS ISSUE THE ACCIDENT COULD HAVE BEEN PREVENTED BC THERE WAS NO CAR IN FRONT OF ME. THANK GOD THE RIDER WAS NOT BADLY HURT AND JUST HAD A FEW SCRAPES AND MY CAR WAS OKAY SO WE WENT OUR SEPARATE WAYS. THERE ARE SO MANY COMPLIANT ABOUT THIS SAME ISSUES ABOUT THE CAR NOT ACCELERATING AND GEARS GETTING STUCK IT IS BECOMING RIDICULOUS. I AM SURE THERE HAS BEEN CASES WHERE PEOPLE ARE SEVERELY INJURED OR PASSED AWAY BC OF THIS ISSUE BUT ONES THAT DIDN'T SURVIVED ARE NOT HERE TO FILE THEIR COMPLAINTS. THIS IS A SERIOUS MATTER AND A RECALL NEEDS TO BE DONE BEFORE BODIES ACTUALLY START PILING UP. MERCEDES.BENZ ARE KNOWN TO BE HIGH END LUXURY CARS AND THEY NEED TO ACTUALLY DRIVE LIKE ONES.. THE MANUFACTURER NEED TO STEP UP AND ACKNOWLEDGE THIS IMPORTANT MATTER AND DO THE RECALL. *TR
NHTSA ODI #10508104
71,012 miles · Feb 10, 2013
Power Train
VEHICLE WOULD NOT SHIFT OUT OF 3 GEAR WHEN DRIVING 25 MILES PER HOUR. RPM'S WENT TO 4,000 AND I HAD TO STOP VEHICLE AND RESTART. RIDICULOUS BECAUSE NO PROBLEMS WERE "FOUND" WITH VEHICLE BUT SOMETHING IS OBVIOUSLY WRONG. I WILL NEVER BUY ANOTHER MERCEDES BENZ WHAT A LEMON. *TR
NHTSA ODI #10497648
85,645 miles · Feb 2, 2013
Vehicle Speed Control
SUDDENLY DURING NORMAL DRIVING CONDITIONS, WHEN TRYING TO ACCELERATE THE CAR IS VERY SLUGGISH AND THE RPM ARE VERY HIGH. THIS HAPPENS WITHOUT WARNING INCREASING THE POTENTIAL FOR A CRASH. THE PROBLEM IS NORMALLY RECTIFIED TEMPORARILY BY RESTARTING THE VEHICLE. *TR
NHTSA ODI #10496142
108,200 miles · Nov 18, 2012
Engine
TOOK OUR DAUGHTER'S 2006, C230 MERCEDES BENZ TO OUR MERCEDES CERTIFIED MECHANIC TO REPAIR A SLUGGISH PROBLEM THAT CAUSED THE CHECK ENGINE LIGHT TO COME ON.. I WAS INFORMED THAT A PART IN THE ENGINE CALLED THE BALANCER WAS GOING BAD... THE COST IS AN APPROX $5000.00. AND THAT WE WOULD HAVE TO TAKE IT TO THE LOCAL MERCEDES DEALERS…
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TOOK OUR DAUGHTER'S 2006, C230 MERCEDES BENZ TO OUR MERCEDES CERTIFIED MECHANIC TO REPAIR A SLUGGISH PROBLEM THAT CAUSED THE CHECK ENGINE LIGHT TO COME ON.. I WAS INFORMED THAT A PART IN THE ENGINE CALLED THE BALANCER WAS GOING BAD... THE COST IS AN APPROX $5000.00. AND THAT WE WOULD HAVE TO TAKE IT TO THE LOCAL MERCEDES DEALERSHIP TO DO THE REPAIR. THE PART INSTALLED IN THE 2006 AND 2007 MODELS WAS MADE OF A TOO SOFT A METAL, SO ITS A DEFECTIVE PART TO START WITH! THIS PART APPARENTLY CAUSES THE ENGINE TO LOSE POWER WHILE DRIVING... BENZ HAS NOT ISSUED A RECALL ON THIS PART. *TR
NHTSA ODI #10485086
65,000 miles · Jul 17, 2012
Power Train
2006 MERCEDES C230, LOSS OF POWER AND ACCELERATION. FIRST TIME IT HAPPENED WHEN THE MILEAGE WAS 62K. I WAS DRIVING ON SHENNANDOAH VALLEY THEN SUDDENLY THE ACCELERATION AND ENGINE POWER KEEP DECREASING THOUGH MY FOOT WAS COMPLETELY PRESSING ON GAS PEDAL. I DECIDED TO FULL-OVER TO COOL DOWN THE ENGINE. AFTER RE-STARTING IT, THE …
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2006 MERCEDES C230, LOSS OF POWER AND ACCELERATION. FIRST TIME IT HAPPENED WHEN THE MILEAGE WAS 62K. I WAS DRIVING ON SHENNANDOAH VALLEY THEN SUDDENLY THE ACCELERATION AND ENGINE POWER KEEP DECREASING THOUGH MY FOOT WAS COMPLETELY PRESSING ON GAS PEDAL. I DECIDED TO FULL-OVER TO COOL DOWN THE ENGINE. AFTER RE-STARTING IT, THE PROBLEM WENT AWAY FOR AWHILE AND BACK TO NORMAL DRIVING CONDITION. THEN IT HAPPENED AGAIN WHEN MY CAR HAD 65K MILES, I EXPERIENCED THE SAME PROBLEM BUT THIS TIME FROM A COMPLETE STOP FROM TRAFFIC LIGHT, WHEN I TRIED TO ACCELERATES.. THE CAR WAS NO ACCELERATION AT ALL THOUGH THE PEDAL WAS COMPLETELY TO THE METAL. THIS WILL BE A VERY BAD SITUATION WHEN ALL OF A SUDDEN IT WILL NOT ACCELERATE TO NORMAL RUNNING CONDITION, WHEN I NEEDED TO ENTER THE HIGHWAY TO MERGE TO A FAST MOVING TRAFFIC. *TR
NHTSA ODI #10465999
119,500 miles · Jun 20, 2012
Engine
TOOK THE VEHICLE TO THE DEALER WHEN THE CHECK ENGINE LIGHT CAME ON. CAR WAS DIAGNOSED WITH A BAD BALANCE SHAFT THAT NEEDED TO BE REPLACED. APPARENTLY THIS HAS BEEN A PROBLEM WITH THIS ENGINE ON NUMEROUS MODELS OF MERCEDES AS CLASS ACTION LAWSUITS HAVE BEEN FILED IN NUMEROUS STATES. *JS
NHTSA ODI #10462392
83,312 miles · Jun 15, 2012
Power Train
ON OR ABOUT MAY 17, 2011 MY 2006 C230 AT THE TIME WITH 83,312, YOU DRIVE NORMALLY, MAKE A STOP ON A TRAFFIC LIGHT FOR EXAMPLE, WHEN IT'S TIME TO GO, YOU RELEASE THE BRAKE, ACCELERATE, AND NOTHING HAPPENS EXCEPT FOR RPMS REVVING UP. THE GEAR SHIFTER IS IN "D" DRIVE, GAUGE BETWEEN THE ODOMETER/TACHOMETER SHOWS "D" DRIVE AS WELL,…
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ON OR ABOUT MAY 17, 2011 MY 2006 C230 AT THE TIME WITH 83,312, YOU DRIVE NORMALLY, MAKE A STOP ON A TRAFFIC LIGHT FOR EXAMPLE, WHEN IT'S TIME TO GO, YOU RELEASE THE BRAKE, ACCELERATE, AND NOTHING HAPPENS EXCEPT FOR RPMS REVVING UP. THE GEAR SHIFTER IS IN "D" DRIVE, GAUGE BETWEEN THE ODOMETER/TACHOMETER SHOWS "D" DRIVE AS WELL, HOWEVER THE CAR ACTS AS IF IT WAS IN NEUTRAL!!! SHIFTING INTO NEUTRAL, REVERSE, OR PARK, OR BACK INTO DRIVE - DOESN'T HELP! IT'S LIKE A TRANSMISSION IS STUCK IN NEUTRAL!!! ALSO, SHIFTING INTO D+/- TO ENGAGE MANUAL SHIFTING DOESN'T WORK! AND AS FAR AS YOU KEEP MOVING THE SHIFTER INTO REVERSE, NEUTRAL, MANUAL SHIFT, DRIVE - THE CAR ELECTRONIC GEAR DISPLAY ON THE DASHBOARD STILL SHOWS THAT THE CAR IS IN "D" DRIVE REGARDLESS OF WHAT POSITION YOU MOVE THE SHIFTER; AND THE CAR BEHAVES AS IF IT WAS IN NEUTRAL ALL THIS TIME (YOU ACCELERATE, RPMS GOES UP, REMOVE THE FOOT FROM THE PEDAL - ENGINE IDLES). THE ONLY WAY TO MAKE THE TRANSMISSION WORK AGAIN IS TO SHIFT IT INTO PARK "P", AND THEN TURN OFF THE ENGINE, AND THEN TURN THE ENGINE BACK ON, AND THEN TRANSMISSION WORKS WELL AGAIN FOR TENS OR HUNDREDS OF MILES BEFORE IT GETS "NEUTRALIZED" PARALYZED AGAIN. THIS ALSO HAPPENED TO ME WHILE DRIVING DOWN THE I-5 IN CALIFORNIA AROUND 70 MPH'S AND I HAD TO PULL TO THE SIDE OF THE ROAD AND TURN THE CAR OFF AND BACK ON, IN ORDER FOR IT TO START WORKING NORMAL. THAT IS DANGEROUS, WHAT IF I WOULDN'T HAVE BEEN ABLE TO STOP ON THE SIDE OF THE ROAD IT WOULD HAVE CAUSED AN ACCIDENT. *JB
NHTSA ODI #10461840
Official recalls
5Nov 19, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Dec 23, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mar 19, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Dec 20, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Feb 11, 2016
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.