NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
51 reports80,000 miles · Apr 6, 2007
Engine And Engine CoolingFire
THE 2003 MERCERDES BENZ 300C ENGINE SUDDENLY CAUGHT ON FIRE WHILE DRIVING IT TO WORK. THE CAR STALLED, FLAMES SHOOT OUT THE FRONT HOOD, THE CAR WOULD NOT RESTART, SO I COASTED TO THE FIRM. I OPENED THE HOOD TO SEE BLUE FLAMES SHOOPT 20 FEET IN THE AIR. A PASSERBY TRIED TO PUT OUT THE FIRWE UNSUCESSFULLY WITH A FIRE EXTIQUISHER. …
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THE 2003 MERCERDES BENZ 300C ENGINE SUDDENLY CAUGHT ON FIRE WHILE DRIVING IT TO WORK. THE CAR STALLED, FLAMES SHOOT OUT THE FRONT HOOD, THE CAR WOULD NOT RESTART, SO I COASTED TO THE FIRM. I OPENED THE HOOD TO SEE BLUE FLAMES SHOOPT 20 FEET IN THE AIR. A PASSERBY TRIED TO PUT OUT THE FIRWE UNSUCESSFULLY WITH A FIRE EXTIQUISHER. THE FLAMES GOT HOTTER AND SHOT 60 FEET IN THE AIR, AND POLICE AND FIRE DEPARTMENT RESPONDED AND WERE FINALLY ABLE TO PUT OUT THE FIRE . THE ENGINE BLOCK MELTED DOWN ,AND THERE WAS A LARGE HOLE BURNT INTO THE PASENGER SPACE. THE CAR WAS TOTALED. I WROTE MERCEDES BENZ, AND THEY WERE BEING NONRESPONSIVE. I HAVE PHOTOS OF THE MELTED ENGINE BLOCK AND THE LARGE HOLE BURNED INTO THE PASENGER SPACE THROUGH THE ENGINE FIREWALL. *AK
NHTSA ODI #10187171
125,000 miles · Jan 2, 2007
Engine And Engine Cooling
2003 MERCEDES C230- PURCHASED NEW- BOUGHT EXTENDED WARRANTY. HAVE FOLLOWED MAINTENANCE PROGRAM RELIGIOUSLY. LAST B SERVICE WAS DEC 4TH-$900.00 ON DEC 27- CAR COMPLETELY DIED & SMOKE COMING OUT THE BACK- COOLANT LIGHT ON. TOWED TO CLOSEST DEALER- THEY CAN'T TELL ME WHY IT HAPPENED BUT- THE SPARK PLUGS SOAKED W/COOLANT, #2 PLUG S…
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2003 MERCEDES C230- PURCHASED NEW- BOUGHT EXTENDED WARRANTY. HAVE FOLLOWED MAINTENANCE PROGRAM RELIGIOUSLY. LAST B SERVICE WAS DEC 4TH-$900.00 ON DEC 27- CAR COMPLETELY DIED & SMOKE COMING OUT THE BACK- COOLANT LIGHT ON. TOWED TO CLOSEST DEALER- THEY CAN'T TELL ME WHY IT HAPPENED BUT- THE SPARK PLUGS SOAKED W/COOLANT, #2 PLUG SMASHED ON TOP, #2 CYLINDER INTAKE VALVE BENT & BROKEN. #2 &4 PISTONS DAMAGED. EVEN THOUGH EXTENDED WARRANTY IS UP- MERCEDES WILL NOT STAND BEHIND THE CAR- SAY CAN NOT PIN POINT A MFG DEFECT EVEN THOUGH THIS RARELY HAPPENS EVEN WITH HIGH MILES- MERCEDES BENZ USUALLY CAN GET WELL OVER 200,000 MILES. NOW COST IS $8,000 TO PUT IN REBUILT MOTOR OR $11,000 TO REPAIR DAMAGED ONE- SOMETHING HAD TO CAUSE THIS- THERE WERE POSTS ON YOUR SITE FROM 2003 REGARDING ENGINE & COOLING ISSUES BUT COULD NOT FIND MORE DETAILED INFO- NHTSA ITEM# 10002965- DO YOU HAVE MORE INFO OR GIVE ME ADVICE? *JB
NHTSA ODI #10177608
18,000 miles · Jul 24, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WERE EXHAUST FUMES ENTERING THE CAB OF THE VEHICLE FROM AN UNKNOWN AREA. THE FUMES CAUSED THE CONTACT TO DEVELOP HEADACHES. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
NHTSA ODI #10163266
Mileage unknown · Oct 26, 2005
Seat Belts
2003 MERCEDES C230. SEAT BELT COMES UN-BUCKLED AT RANDOM TIMES WHILE DRIVING AND DEALER WILL NOT FIX BECAUSE DEFECT CANNOT BE DUPLICATED AT DEALERSHIP. I NOTE THAT THE 2004 MODELS WERE RECALLED FOR THIS SAME DEFECT. WHY DOESN'T THE RECALL COVER THE 2003 MODEL?*JB
NHTSA ODI #10140825
12,000 miles · Oct 25, 2005
Air BagsFuel System, Gasoline
DT: THE CONTACT STATES THE AIRBAG SYSTEM FAILED TWICE IN THE PAST TEN MONTHS. THE ONBOARD COMPUTER SAID SRS WARNING DID NOT DRIVE AT THAT TIME,. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THERE WAS A CODE RESET IN THE COMPUTER. THIS HAPPENED AGAIN, AND THEY REPLACED A FUSE BOX IN THE DASHBOARD. THE GAS GAUGE HAS ALSO…
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DT: THE CONTACT STATES THE AIRBAG SYSTEM FAILED TWICE IN THE PAST TEN MONTHS. THE ONBOARD COMPUTER SAID SRS WARNING DID NOT DRIVE AT THAT TIME,. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THERE WAS A CODE RESET IN THE COMPUTER. THIS HAPPENED AGAIN, AND THEY REPLACED A FUSE BOX IN THE DASHBOARD. THE GAS GAUGE HAS ALSO GONE OUT TWICE IN ONE MONTH. THE DEALERSHIP DRAINED THE GAS AND RESET A COMPUTER CODE. WHEN IT HAPPENED AGAIN THEY HAD TO REPLACE A PART IN THE GAS TANK AND RESET THE COMPUTER CODE AGAIN. BOTH ITEMS WERE WORKING CORRECTLY AT THIS TIME.*AK
NHTSA ODI #10140770
21,000 miles · Oct 14, 2005
Electrical SystemEngine And Engine CoolingExterior Lighting
I AM THE OWNER OF A C-230 4 DOOR SEDAN VIN#[XXX]. I HAVE AN ISSUE THAT I WAS LOOKING INTO ADDRESSING WHEN ANOTHER MAJOR ISSUE JUST AROSE THAT I NEED HELP FROM THE MANUFACTURER WHO I HAVE CONTACTED BUT NOT RECEIVED A RESPONSE. 1) LAST WEEK I DECIDED TO QUOTE INSURANCE AND MAKE A CHANGE TO ALLSTATE. ONCE THEY PUT IN THE VIN# MA…
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I AM THE OWNER OF A C-230 4 DOOR SEDAN VIN#[XXX]. I HAVE AN ISSUE THAT I WAS LOOKING INTO ADDRESSING WHEN ANOTHER MAJOR ISSUE JUST AROSE THAT I NEED HELP FROM THE MANUFACTURER WHO I HAVE CONTACTED BUT NOT RECEIVED A RESPONSE. 1) LAST WEEK I DECIDED TO QUOTE INSURANCE AND MAKE A CHANGE TO ALLSTATE. ONCE THEY PUT IN THE VIN# MAJOR ISSUES CAME. THE PRICE WAS WAY DIFFERENT THEN WHAT I WAS PAYING WITH MERCURY. TO MAKE THIS SHORT, AFTER TALKING TO MY BROKER AT MERCURY, IT TURNS OUT MY 4 DOOR HAS THE VIN# OF A 2 DOOR COUPE. I CALLED BEVERLY HILLS LTD WHERE I PURCHASED THE CAR NEW. THEY DID NOTHING. I HAVE THE ORIGINAL TEMP REGISTRATION FROM THE DAY I PURCHASED THE CAR NEW, AND THE DEALER TYPED COUPE NOT FOUR DOOR AND ON THE LEASE AGREEMENT. I DID NOT NOTICE THIS. HERE ARE MY ISSUES. THE COUPE IS MORE EXPENSIVE ON INSURANCE - I HAVE BEEN OVERPAYING SINCE 2/2003. 2ND, AM I PAYING A FAIR LEASE RATE IF THE VIN# IS FOR ANOTHER BODY STYLE. THIS CAR HAS BEEN NOTHING BUT NIGHTMARE TO DEAL WITH SINCE THE DAY I PURCHASED IT. IT HAS BEEN SERVICED 8 TIMES, TRANSMISSION WORK, 2 COMPUTERS, CAMSHAFT, NEW RADIO, IDLE ISSUES, BRAKE SYSTEM FAILED, AND SO ON. IT'S A COMPLETE LEMON. IT IS GOING IN NEXT WEEK AGAIN. I HAVE ONLY 21,000 ON THE CAR, AND DRIVE MY 2ND CAR MORE A 79 300SD MERCEDES AS IT IS MORE RELIABLE THEN THIS NEW CAR. I NEED SOMEWHERE, SOMEONE TO GO TO, ANY INFORMATION WOULD BE GREATLY APPRECIATED. THANKS SO MUCH, [XXX] - PHONE OR EMAIL *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10139648
10,000 miles · May 22, 2005
Power Train
ROUGH IDLE; RATTLING NOISE IN ENGINE AREA, HARSH SHIFTING, NO THROTTLE RESPONSE, HESITATES WHEN ACCELERATING WITH A CLICKING SOUND, WINDOW CONTROS SCRATCH WINDOW TINT
NHTSA ODI #10121813
200 miles · Dec 11, 2004
TiresWheels
TIRE SYSTEM IS UNSAFE ON MY 2003 MERCEDES BENZ C230 COMPRESSOR. TIRES POP WHEN HITTING CURBS BECAUSE OF 17" RIMS AT ONLY 2 MPH AND TIRE WEAR IS ONLY 15K PER TIRE. REPLACED TWO TIRES WHILE TRAVELING ONLY MINIMAL SPEED. TIRES HAVE ONLY 10K MILES. *JB
NHTSA ODI #10102752
4,497 miles · Nov 22, 2004
Engine And Engine Cooling
NEW CAR DIED IN MIDDLE OF THE ROAD. VEHICLE STALLED WHEN COMING TO A STOP. *BF THE CONSUMER BELIEVES THE VEHICLE CONTINUED TO STALL DIE TO FAULTY ENGINEERING OF THE VACUUM AND COMPRESSION SYSTEMS. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FIVE TIMES FOR THIS PROBLEM BUT NO MATTER HOW MANY TIMES THE PARTS WERE REPLACED THE VEH…
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NEW CAR DIED IN MIDDLE OF THE ROAD. VEHICLE STALLED WHEN COMING TO A STOP. *BF THE CONSUMER BELIEVES THE VEHICLE CONTINUED TO STALL DIE TO FAULTY ENGINEERING OF THE VACUUM AND COMPRESSION SYSTEMS. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FIVE TIMES FOR THIS PROBLEM BUT NO MATTER HOW MANY TIMES THE PARTS WERE REPLACED THE VEHICLE CONTINUES TO STALL. THE DEALER REPLACED BROKEN VACUUM HOSE, BRAKE BOOSTER HOSE AND OXYGEN SENSOR. *NM
NHTSA ODI #10101636
Mileage unknown · Sep 21, 2004
EquipmentPower TrainService Brakes, Hydraulic
A YEAR AGO, I BROUGHT A C230 COMPRESSOR AT MERCEDES-BENZ AND SINCE THEN, I HAD TO REPAIR MY A/C TWICE, THE ABS LIGHT HAS BEEN FIXED TWICE IN ONE WEEK, AND NOW MY TRANSMISSION IS ACTING OUT. ALTHOUGH I HAVE BROUGHT MY CAR IN A GREAT DEAL, THE PROBLEM(S) STILL EXIST. IN ONE MONTH ALONE, I BROUGHT MY CAR IN ABOUT 3 TIMES TO FIX ALM…
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A YEAR AGO, I BROUGHT A C230 COMPRESSOR AT MERCEDES-BENZ AND SINCE THEN, I HAD TO REPAIR MY A/C TWICE, THE ABS LIGHT HAS BEEN FIXED TWICE IN ONE WEEK, AND NOW MY TRANSMISSION IS ACTING OUT. ALTHOUGH I HAVE BROUGHT MY CAR IN A GREAT DEAL, THE PROBLEM(S) STILL EXIST. IN ONE MONTH ALONE, I BROUGHT MY CAR IN ABOUT 3 TIMES TO FIX ALMOST THE SAME PROBLEM(S). MY LAST VISIT WAS THIS PAST WEEK, AND JUST TODAY, I GOT MY CAR BACK AND THE TRANSMISSION STILL FEELS FUNNY. IT JERKS WHEN I STEP ON THE ACCELERATOR AND FOR SOME REASON, I FEEL MORE UNSAFE NOW THEN BEFORE.*AK
NHTSA ODI #10091400
Official recalls
3Nov 19, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Dec 23, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Dec 20, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗