NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
99 reports73,500 miles · Oct 26, 2015
Electrical SystemExterior Lighting
I OWN A 2012 MAZDA 6 WHICH NOW HAS APPROX. 72,000 MILES. THE FRONT LOW BEAM HEADLIGHTS WENT OUT WHILE I WAS DRIVING IN A RAINSTORM AT NIGHT. LUCKILY MY HIGH BEAMS STAYED FUNCTIONAL. AFTER PULLING OVER TO CHECK OUT THE ISSUE I HIT THE DRIVER SIDE HEADLIGHT ASSY (OUT OF FRUSTRATION) AND THE LOW BEAM LIGHT CAME ON. I DID THE SAME T…
Read full complaint
I OWN A 2012 MAZDA 6 WHICH NOW HAS APPROX. 72,000 MILES. THE FRONT LOW BEAM HEADLIGHTS WENT OUT WHILE I WAS DRIVING IN A RAINSTORM AT NIGHT. LUCKILY MY HIGH BEAMS STAYED FUNCTIONAL. AFTER PULLING OVER TO CHECK OUT THE ISSUE I HIT THE DRIVER SIDE HEADLIGHT ASSY (OUT OF FRUSTRATION) AND THE LOW BEAM LIGHT CAME ON. I DID THE SAME TO THE OTHER SIDE AND THAT LIGHT CAME ON TOO. AS SOON AS I STARTED LOOKING ON THE INTERNET ABOUT THIS. I SEE THAT THERE ARE MANY PEOPLE HAVING THE SAME ISSUE WITH MAZDA HEADLIGHTS. THIS PRESENTS A EXTREMELY DANGEROUS SITUATION WHILE DRIVING AT NIGHT TIME AND A LESS EXPERIENCED DRIVER MAY HAVE PANICKED WHEN THE LIGHTS WENT OUT. I'M EXTREMELY CONCERNED ABOUT THIS BECAUSE MY WIFE AND DAUGHTER ALSO DRIVES THIS CAR BUT I DON'T FEEL SAFE WITH THEM DRIVING AT NIGHT NOW. NOT TO MENTION, THIS CAR IS DUE FOR IT'S YEARLY INSPECTION AND IT WON'T PASS BECAUSE THE LOW BEAMS ARE OUT. I DOUBT THE MECHANIC WILL LET ME HIT THE LIGHTS TO MAKE THEM COME ON FOR THE INSPECTION. ESPECIALLY TO HAVE THEM GO OUT AGAIN AS SOON AS I HIT A BUMP OR TURN THE LIGHTS OFF. AS OF 10-26-15, BOTH OF MY LOW BEAMS ARE OUT AND NOW ONLY THE DRIVER SIDE WILL COME ON WITH A BUMP TO THE LIGHT. WITH THIS MANY PEOPLE HAVING THE SAME SAFETY ISSUE, CAN YOU PLEASE EXPLAIN TO ME WHY THIS IS NOT A RECALL??? I HOPE NOBODY GETS HURT IN AN ACCIDENT WHILE THEY'RE DRIVING AT NIGHT AND THEN THE LIGHTS SUDDENLY GO OUT. I LIVE IN AN AREA WHERE MOST ROADS DO NOT HAVE STREET LIGHTS, AND THERE ARE A LOT OF DEER AND OTHER ANIMALS CROSSING THE ROAD AT NIGHT. PLEASE HELP US IN GETTING THIS ISSUE RESOLVED WITH MAZDA BEFORE SOMEONE'S CHILD GETS HURT OR KILLED IN AN ACCIDENT BECAUSE OF THIS ISSUE!!! THANK YOU VERY MUCH FOR INVESTIGATING THIS ISSUE PROMPTLY. IN ADDITION TO THIS BEING A SAFETY CONCERN, I'M NOW BEING FORCED TO DRIVE AN UN INSPECTED VEHICLE BECAUSE IT WON'T PASS THE STATE INSPECTION WITHOUT LOWBEAMS. *TR
NHTSA ODI #10786172
Mileage unknown · Oct 13, 2015
Exterior Lighting
THE MAIN FRONT LIGHT IS OFF, IT IS NOT DEAD BUT IT IS OFF. IF YOU HIT A BUMP, IT CUTS OFF. I WAS WONDERING WHAT WAS UP SO I WENT ON YOUTUBE. APPRENTLY THERE ARE A LOT OF PEOPLE WITH THE SAME MODEL AND HAVE THE SAME ISSUE. THEY HAVE BEEN CONSTANTLY REPLACING BULBS ONLY TO FIND OUT THERE ISNT A PROBLEM WITH THE BULB ITSELF BUT THE…
Read full complaint
THE MAIN FRONT LIGHT IS OFF, IT IS NOT DEAD BUT IT IS OFF. IF YOU HIT A BUMP, IT CUTS OFF. I WAS WONDERING WHAT WAS UP SO I WENT ON YOUTUBE. APPRENTLY THERE ARE A LOT OF PEOPLE WITH THE SAME MODEL AND HAVE THE SAME ISSUE. THEY HAVE BEEN CONSTANTLY REPLACING BULBS ONLY TO FIND OUT THERE ISNT A PROBLEM WITH THE BULB ITSELF BUT THE VEHICLE IT SELF. PLEASE LOOK INTO THIS MATTER. NEXT QUESTION ASKS WHEN IT HAPPENED, ITS A CONSTANT THING. YOU ADJUST THE LIGHT SO THAT IT TURNS ON AND THEN NEXT THING YOU KNOW YOU ARE DRIVING AND YOU HIT A BUMP AND THE LIGHT CUTS OFF. REALLY ANNOYING AND ESPECIALLY DANGEROUS IN LOCATIONS WITH NO LIGHTING.
NHTSA ODI #10781631
Mileage unknown · Sep 23, 2015
StructureUnknown Or Other
OVER THE PAST FEW MONTHS I NOTICED THE PASSENGER SIDE DASHBOARD OF MY 2012 MAZDA 6 WAS BECOMING STICKY AND LOOKED AS IF IT WERE MELTING. IT ALSO BEGAN TO EMIT A SMELL AND CRACKS BEGAN TO DEVELOP WHILE BECOMING MORE REFLECTIVE THAN THE DRIVER'S SIDE WHICH REMAINS NORMAL. I BOUGHT THIS CAR USED IN GOOD CONDITION FROM A DEALERSHIP.…
Read full complaint
OVER THE PAST FEW MONTHS I NOTICED THE PASSENGER SIDE DASHBOARD OF MY 2012 MAZDA 6 WAS BECOMING STICKY AND LOOKED AS IF IT WERE MELTING. IT ALSO BEGAN TO EMIT A SMELL AND CRACKS BEGAN TO DEVELOP WHILE BECOMING MORE REFLECTIVE THAN THE DRIVER'S SIDE WHICH REMAINS NORMAL. I BOUGHT THIS CAR USED IN GOOD CONDITION FROM A DEALERSHIP. AFTER NOTIFYING THE NEAREST MAZDA DEALERSHIP THEY STATED NO RECALLS HAD BEEN MADE AND MY BEST HOPES FOR A SOLUTION WAS TO HAVE THEM INSPECT AND PHOTOGRAPH THE CAR'S DASHBOARD AND HOPE THAT MAZDA MAY GIVE ME SOME CREDIT TOWARD REPLACING THE IT. THOUGH I WILL TAKE MY MAZDA 6 TO A DEALERSHIP FOR EVALUATION, I WAS UNSATISFIED WITH THIS RESPONSE AND LEARNED THERE IS A CLASS ACTION LAWSUIT DESCRIBING EXACTLY THE SAME PROBLEM MY MAZDA 6 IS EXPERIENCING WITH THE DASHBOARD. PLEASE LET ME KNOW WHAT MY OPTIONS ARE?
NHTSA ODI #10775335
Mileage unknown · Aug 17, 2015
Electrical System
HEADLIGHTS KEEP FAILING. I CONTINUE TO CHANGE THE BULBS BUT TODAY FOUND THAT ELECTRICAL WIRING HARNESS THAT POWERS FRONT LIGHTS HAS MELTED AND LOST ALL OF ITS INSULATION. THERE ARE ONLY BARE WIRES RUNNING INTO CONNECTOR FOR HEADLIGHTS.
NHTSA ODI #10749178
30,000 miles · Aug 8, 2015
Electrical SystemExterior Lighting
LOW BEAMS FAILED ON BOTH HEADLIGHTS WITH IN FIRST YEAR, ATTEMPTED TO REPLACE BULB SEVERAL TIMES, FINALLY REPLACED ENTIRE HEAD LAMP ASSEMBLIES, WITH IN FIRST 2 MONTHS LOW BEAMS HAVE FAILED AGAIN. ATTEMPTS TO REPLACE BULB ARE STILL NOT EFFECTIVE.
NHTSA ODI #10747151
48,000 miles · Jul 15, 2015
Electrical SystemExterior Lighting
HEADLIGHTS WENT OUT FOR NO REASON. HAD TO PULL OVER AND BUMP THE HEADLIGHTS TO MAKE THEM WORK. CHECKED THE FUSE AND ALL ELECTRICAL COMPONENTS AT AUTOSHOP. THEY FOUND NOTHING, BUT SAID THAT THEY HAVE SEEN THIS IN MAZDA 6 CARS BEFORE AND THERE IS A FAULT IN THE DESIGN NOR IS THERE ANY SOLUTION TO THE ISSUE. ISSUE CAN BE SEEN …
Read full complaint
HEADLIGHTS WENT OUT FOR NO REASON. HAD TO PULL OVER AND BUMP THE HEADLIGHTS TO MAKE THEM WORK. CHECKED THE FUSE AND ALL ELECTRICAL COMPONENTS AT AUTOSHOP. THEY FOUND NOTHING, BUT SAID THAT THEY HAVE SEEN THIS IN MAZDA 6 CARS BEFORE AND THERE IS A FAULT IN THE DESIGN NOR IS THERE ANY SOLUTION TO THE ISSUE. ISSUE CAN BE SEEN IN THE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8
NHTSA ODI #10734388
30,000 miles · May 21, 2015
Exterior Lighting
I HAVE HAD TO REPLACE MY FRONT DRIVER SIDE LOW BEAM HEADLIGHT 4 TIMES. NO OTHER LIGHT HAS GONE OUT ON THE CAR. I HAVE READ MULTIPLE STORIES ABOUT PEOPLE HAVING THIS ISSUE.
NHTSA ODI #10717778
73,580 miles · Apr 8, 2015
Exterior Lighting
I'VE BEEN REPLACING BOTH OF MY HEADLIGHTS EVERY 6 MONTHS. THIS IS THE THIRD TIME SINCE I HAVE OWNED THIS VEHICLE THAT I HAD TO BUY REPLACEMENT BULBS. I TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH THE ELECTRICAL SYSTEM BUT HEAR I AM REPLACING THE SAME LOW BEAM BULBS AGAIN. *TR
NHTSA ODI #10704579
70,000 miles · Mar 19, 2015
Electrical System
TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V173000 (ELECTR…
Read full complaint
TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V173000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10695376
36,000 miles · Jan 31, 2015
Exterior Lighting
I HAVE OWNED MY VEHICLE SINCE AUG 2013, AND HAVE REPLACED THE HEADLIGHTS ON DRIVER AND PASSENGER SIDE 4 TIMES ALREADY. THIS LAST TIME I HAD BOTH HEADLIGHTS BLOW OUT ON ME AT THE SAME TIME I DON'T UNDERSTAND WHY THIS ISN'T RECALLED YET. I SEE MANY COMPLAINTS REGARDING THIS ISSUE. *TR
NHTSA ODI #10680122
Official recalls
6Oct 31, 2019
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Apr 25, 2019
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence & remedy
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Additional source detail variants (2)
Structure
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Suspension:front:control Arm
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Oct 12, 2018
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
Jul 18, 2017
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.
Mar 11, 2014
Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
Consequence & remedy
Consequence: Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on April 30, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number associated with this campaign is 7214C.
Sep 24, 2013
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Consequence & remedy
Consequence: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Remedy: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration