NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
99 reports56,500 miles · Apr 12, 2017
Unknown Or Other
ON SUNDAY, APRIL 9, 2017, WHILE DRIVING IN ARIZONA ON I-10 EASTBOUND NEAR THE CHANDLER EXIT OF WARNER. MY WIFE AND I HEARD A LOUD NOISE LIKE GLASS BREAKING, WE LOOKED AROUND THE CAR TO SEE WHICH PASSENGER WINDOW MAY HAVE BROKEN AND REALIZED NONE HAD. UPON REACHING OUR HOME AND EXITING THE VEHICLE WE LEARNED THAT THE SUNROOF HA…
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ON SUNDAY, APRIL 9, 2017, WHILE DRIVING IN ARIZONA ON I-10 EASTBOUND NEAR THE CHANDLER EXIT OF WARNER. MY WIFE AND I HEARD A LOUD NOISE LIKE GLASS BREAKING, WE LOOKED AROUND THE CAR TO SEE WHICH PASSENGER WINDOW MAY HAVE BROKEN AND REALIZED NONE HAD. UPON REACHING OUR HOME AND EXITING THE VEHICLE WE LEARNED THAT THE SUNROOF HAD EXPLODED. LUCKILY FOR US I HAD THE SHIELD CLOSED SO NO GLASS WAS SPRAYED ON US. LIKE SEVERAL OF THE OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM OVER THE PAST YEARS, WE WERE NOT NEAR AN OVERPASS, ANOTHER CAR AND IT LOOKED LIKE IT HAPPENED FROM INSIDE OUT.
NHTSA ODI #10972137
Mileage unknown · Apr 4, 2017
Air Bags
TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT …
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TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10970578
25,000 miles · Mar 21, 2017
Exterior Lighting
WHILE DRIVING AT NIGHT ON MULTIPLE OCCASIONS ONE OR BOTH HEADLIGHTS WOULD JUST GO OUT PRESENTING A VERY DANGEROUS SAFETY ISSUE. THIS HAS RESULTED IN MULTIPLE HEADLIGHT REPLACEMENTS, 7 TIMES IN 5 YEARS. THIS PROBLEM HAS OCCURRED ON CITY, HIGHWAY, AND COUNTRY ROADS. PRESENT MECHANICAL SHOP HAS NO IDEA WHY SINCE ALL ELECTRICAL SYST…
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WHILE DRIVING AT NIGHT ON MULTIPLE OCCASIONS ONE OR BOTH HEADLIGHTS WOULD JUST GO OUT PRESENTING A VERY DANGEROUS SAFETY ISSUE. THIS HAS RESULTED IN MULTIPLE HEADLIGHT REPLACEMENTS, 7 TIMES IN 5 YEARS. THIS PROBLEM HAS OCCURRED ON CITY, HIGHWAY, AND COUNTRY ROADS. PRESENT MECHANICAL SHOP HAS NO IDEA WHY SINCE ALL ELECTRICAL SYSTEMS SEEM TO BE WORKING PROPERLY. I HAVE THE RECEIPTS FOR THE HEADLIGHT REPLACEMENTS IF YOU SHOULD NEED THEM. I HAD THE HEADLIGHTS REPLACED IN OCTOBER OF 2016 DUE TO GOING OUT ON A COUNTRY ROAD WITHOUT STREETLIGHTS FORCING ME TO DRIVE WITH THE HIGH BEAMS ON AND THEN I HAD TO REPLACE THEM AGAIN IN FEBRUARY 19TH OF 2017 FOR GOING OUT AGAIN NOW AFTER ONLY 1000 MILES SINCE FEBRUARY I HAD TO REPLACE THE LEFT HEADLIGHT FOR GOING OUT TODAY MARCH 21ST, 2017. LIKE I LISTED EARLIER THIS IS THE 7TH TIME IN 5 YEARS.
NHTSA ODI #10967574
Mileage unknown · Mar 3, 2017
Air Bags
TAKATA RECALL- THE DASHBOARD WHERE THE AIR BAG IS LOCATED ON THE PASSENGER SIDE OF THE CAR IS CRACKING OPEN.
NHTSA ODI #10958467
35,000 miles · Feb 11, 2017
Exterior Lighting
HEADLIGHT BULBS GO OUT OFTEN, HAVE TO BANG ON THE LIGHT TO GET IT TO GO BACK ON, I CAN CHANGE BULBS AND IT WILL GO A COUPLE OF MONTHS BEFORE IT STARTS TO GO OUT AGAIN. HAVE TO TAKE THE BUMPER OFF TO CHANGE THE LIGHT BULB SO IT IS A HASSLE. AFTER CHECKING THE INTERNET I SEE THERE ARE A WHOLE LOT OF MAZDA OWNERS WITH THE SAME PROB…
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HEADLIGHT BULBS GO OUT OFTEN, HAVE TO BANG ON THE LIGHT TO GET IT TO GO BACK ON, I CAN CHANGE BULBS AND IT WILL GO A COUPLE OF MONTHS BEFORE IT STARTS TO GO OUT AGAIN. HAVE TO TAKE THE BUMPER OFF TO CHANGE THE LIGHT BULB SO IT IS A HASSLE. AFTER CHECKING THE INTERNET I SEE THERE ARE A WHOLE LOT OF MAZDA OWNERS WITH THE SAME PROBLEM
NHTSA ODI #10954011
42,000 miles · Feb 2, 2017
Structure
I BOUGHT MY MAZDA 6 SECOND HAND, AND I NOTICED THAT WHEN THE SUN GETS HOT THE DASHBOARD STARTS LITERALLY MELTING. THE SMELL WHEN IS HOT IS LIKE SOME KIND OF CHEMICAL. ALSO THE SHINY SURFACE INTERFERE WITH THE DRIVERS VIEW.
NHTSA ODI #10949166
85,000 miles · Oct 5, 2016
StructureUnknown Or Other
THE SUNROOF EXPLODED SPONTANEOUSLY WHILE DRIVING TODAY.
NHTSA ODI #10914098
36,000 miles · Jul 22, 2016
Air BagsUnknown Or Other
THE DASHBOARDS AND OTHER INTERIOR PANELS IS DEFECTIVE IT HAS MELTED AND FEELS LIKE FOAM ON THE PASSENGER SIDE. IT IS STICKY BEHIND THE STEERING COLUMN AND ON THE DRIVERS SIDE AS WELL. ANYTHING THAT TOUCHES THE DASHBOARD TURNS BLACK AND STICKY AND MAY BE RUINED. THE MELTED DASHBOARDS CAN CAST DANGEROUS GLARES ACROSS THE WINDSHI…
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THE DASHBOARDS AND OTHER INTERIOR PANELS IS DEFECTIVE IT HAS MELTED AND FEELS LIKE FOAM ON THE PASSENGER SIDE. IT IS STICKY BEHIND THE STEERING COLUMN AND ON THE DRIVERS SIDE AS WELL. ANYTHING THAT TOUCHES THE DASHBOARD TURNS BLACK AND STICKY AND MAY BE RUINED. THE MELTED DASHBOARDS CAN CAST DANGEROUS GLARES ACROSS THE WINDSHIELDS, INHIBITING THEIR VISION AND POSING A SAFETY HAZARD TO OTHERS ON THE ROAD AS WELL AS A FEAR THAT THE AIRBAGS WILL NOT DEPLOY ON THAT SIDE. .
NHTSA ODI #10887689
Mileage unknown · Jun 19, 2016
Exterior Lighting
SEEMS THERE IS A PROBLEM WITH THE HEADLIGHTS.. I HAVE REPLACED THE BULBS 3 TIMES THEY ARE BURNING OUT REPEATEDLY...I DRIVE WITH MY HIGH BEAMS MORE OFTEN THAN THE LOW BEAMS... I HAVE BEEN PULLED OVER 4 TIMES FOR ONE OF THE LOW BEAMS BEING OUT...THIS IS A BIT UNFAIR..... I HAVEN'T EVER IN MY LIFE PUT SO MANY BULBS INTO ONE CAR!! A…
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SEEMS THERE IS A PROBLEM WITH THE HEADLIGHTS.. I HAVE REPLACED THE BULBS 3 TIMES THEY ARE BURNING OUT REPEATEDLY...I DRIVE WITH MY HIGH BEAMS MORE OFTEN THAN THE LOW BEAMS... I HAVE BEEN PULLED OVER 4 TIMES FOR ONE OF THE LOW BEAMS BEING OUT...THIS IS A BIT UNFAIR..... I HAVEN'T EVER IN MY LIFE PUT SO MANY BULBS INTO ONE CAR!! APPARENTLY A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE WHY ISN'T SOMETHING BEING DONE?? OBVIOUSLY IT'S NOT SOMETHING WE CAUSED.
NHTSA ODI #10875046
Mileage unknown · Jun 3, 2016
Exterior Lighting
I HAVE REPLACED MY HEADLIGHTS SEVERAL TIMES OVER THE COURSE OF A FEW MONTHS.I AM NO CAR EXPERT BUT I KNOW THIS IS NOT NORMAL NOR SAFE.IN ADDITION THEY NOW SHINE VERY DIME.AFTER READING THE COMPLAINTS I SEE IT'S NOT JUST ME BUT I AM STILL TAKING IT IN.TONIGHT ALONE ONE OF THEM JUST WENT OUT ON ONE OF THE DARKEST ROADS IN MY NEIGH…
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I HAVE REPLACED MY HEADLIGHTS SEVERAL TIMES OVER THE COURSE OF A FEW MONTHS.I AM NO CAR EXPERT BUT I KNOW THIS IS NOT NORMAL NOR SAFE.IN ADDITION THEY NOW SHINE VERY DIME.AFTER READING THE COMPLAINTS I SEE IT'S NOT JUST ME BUT I AM STILL TAKING IT IN.TONIGHT ALONE ONE OF THEM JUST WENT OUT ON ONE OF THE DARKEST ROADS IN MY NEIGHBORHOOD. I CAN'T COUNT HOW MANY TIMES I'VE DRIVEN WITH HIGH BEAMS BECAUSE MY LIGHT (S) WENT OUT.
NHTSA ODI #10872277
Official recalls
6Oct 31, 2019
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Apr 25, 2019
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence & remedy
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Additional source detail variants (2)
Structure
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Suspension:front:control Arm
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Oct 12, 2018
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
Jul 18, 2017
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.
Mar 11, 2014
Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
Consequence & remedy
Consequence: Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on April 30, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number associated with this campaign is 7214C.
Sep 24, 2013
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Consequence & remedy
Consequence: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Remedy: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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