NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
30 reportsClear category filterMileage unknown · Jan 6, 2024
Air BagsUnknown Or Other
The passenger dash board is melting. It covers the passengers air bag. I would like to know if a recall is still possible for my vehicle. I understand that there was a recall in 2015-2017, but unfortunately I did not received the notice since I was moving from Illinois to Kansas and later to Texas and continued changing address…
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The passenger dash board is melting. It covers the passengers air bag. I would like to know if a recall is still possible for my vehicle. I understand that there was a recall in 2015-2017, but unfortunately I did not received the notice since I was moving from Illinois to Kansas and later to Texas and continued changing addresses during that time frame.
NHTSA ODI #11563908
Mileage unknown · Jan 12, 2020
Air BagsUnknown Or Other
THERE WAS A RECALL ON THE AIR BAGS OF MY CAR AND I WAS NOT INFORMED OF THE RECALL THAT WAS FOR APRIL 2019. HOW CAN THIS BE FIXED?
NHTSA ODI #11298899
100,000 miles · Dec 10, 2018
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2012 MAZDA MAZDA6. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEGS, HIP, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHE…
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TL* THE CONTACT OWNED A 2012 MAZDA MAZDA6. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEGS, HIP, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11157345
97,000 miles · Aug 15, 2018
Air BagsStructureCrashInjury
ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MIS…
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ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MISSED MY FACE COMPLETELY. MY TORSO HIT THE STEERING WHEEL AND MY STERNUM WAS FRACTURED. MY RIGHT ANKLE WAS BRUISED, SCRAPED AND SPRAINED. BECAUSE OF THE SEVERE PAIN I WAS IN, I WAS NOT ABLE TO GET OUT OF THE VEHICLE ON MY OWN. I CARRIED OUT OF THE VEHICLE AND LAID ON THE GRASS. I WAS TAKEN BY AMBULANCE IN SEVERE PAIN AND COULD NOT STAND OR SIT UP I WAS DIAGNOSED WITH A FRACTURED STERNUM AND SPRAINED RIGHT ANKLE. CAR IS TOTALED $11,000.00 WORTH OF DAMAGE. I HAVE NOT BEEN ABLE TO WORK IN 3 WEEKS BECAUSE OF THE SEVERITY OF THE FRACTURE ON MY STERNUM.
NHTSA ODI #11120095
131,000 miles · Apr 26, 2018
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO AVOID A COLLISION, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUS…
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TL* THE CONTACT OWNED A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO AVOID A COLLISION, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (RENT TO OWN OUTLET, 1027 WESTBANK EXPY, GRETNA, LA 70053) WERE NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER AND THE FRONT PASSENGER SUSTAINED FACIAL AND ORAL INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 131,000.
NHTSA ODI #11090226
15,647 miles · Apr 23, 2018
Air BagsCrashInjury
ON APRIL 20 MY SELF AND MY 14 YEAR OLD DAUGHTER WAS IN A REALLY BAD ACCIDENT AND NEITHER ONE OF OUR AIRBAG DID!!!! NOT COME OUT AND MY MYSELF ND MY CHILD WAS HURT I WAS RUSH TO THE HOSPITAL AND I'VE BROUGHT MY MY CAR IN DECEMBER OF 2017. AND IT HAPPEN ON CITY STREETS
NHTSA ODI #11089542
80,000 miles · Nov 7, 2017
Air BagsStructure
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER (ESCONDIDO MAZDA IN ESCONDIDO, CA, 760-755-5900) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE DASHBOARD. ABOUT TWO YEARS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAI…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER (ESCONDIDO MAZDA IN ESCONDIDO, CA, 760-755-5900) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE DASHBOARD. ABOUT TWO YEARS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA, 562-924-1414) AND THE TECHNICIAN PROMISED TO CHECK FOR PART AVAILABILITY. THE TECHNICIAN DID NOT CALL BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DASHBOARD WAS NOT COVERED BY A RECALL. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI #11044265
Mileage unknown · Oct 20, 2017
Air Bags
TAKATA RECALL. I LIVE IN A HIGH HUMIDITY STATE, FLORIDA, WHICH IS A HIGH PRIORITY RECALL. FIRST NOTICE OF AIRBAG RECALL WAS MAY, 2017. STILL WAITING FOR REPLACEMENT AIRBAG. I'M AFRAID TO DRIVE CAR FOR FEAR OF AIRBAG DEPLOYMENT WITH SHRAPNEL AS STATED IN RECALL NOTICE.
NHTSA ODI #11034798
Mileage unknown · Oct 3, 2017
Air Bags
TAKATA RECALL
NHTSA ODI #11031613
Mileage unknown · Sep 4, 2017
Air Bags
TAKATA RECALL I HAVE BEEN GETTING LETTERS FOR MONTHS THAT MY VEHICLE IS NOT SAFE BUT THAT THEY STILL DO NOT HAVE THE PARTS TO REPAIR. I CONTACTED THE DEALER DIRECTLY TWICE THE FIRST TIME THEY STATED NOT TO HAVE ANYONE IN THE PASSENGER SEAT AND THE SECOND TIME A MONTH AGO WHICH THEY STATED THEY WOULD CHECK ON THE PARTS AND CONTAC…
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TAKATA RECALL I HAVE BEEN GETTING LETTERS FOR MONTHS THAT MY VEHICLE IS NOT SAFE BUT THAT THEY STILL DO NOT HAVE THE PARTS TO REPAIR. I CONTACTED THE DEALER DIRECTLY TWICE THE FIRST TIME THEY STATED NOT TO HAVE ANYONE IN THE PASSENGER SEAT AND THE SECOND TIME A MONTH AGO WHICH THEY STATED THEY WOULD CHECK ON THE PARTS AND CONTACT ME BACK AND NEVER DID.
NHTSA ODI #11021338
Official recalls
6Oct 31, 2019
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Apr 25, 2019
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence & remedy
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Additional source detail variants (2)
Structure
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Suspension:front:control Arm
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
Oct 12, 2018
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
Jul 18, 2017
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.
Mar 11, 2014
Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
Consequence & remedy
Consequence: Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on April 30, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number associated with this campaign is 7214C.
Sep 24, 2013
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Consequence & remedy
Consequence: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Remedy: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗