Car won't start due to PCM/TCM lost communication.
2010 Mazda MAZDA6
Owner reports · Recalls · Investigations
More warning signs than most MAZDA6 years
Owner complaints for the 2010 Mazda MAZDA6 are substantially higher than the model-year median of 105.
About this comparison →How this year compares
Owner complaints by model year
Compare all MAZDA6 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
139 reports with mileage · 86 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
14 reportsI purchased this vehicle for my 16 yr old daughter 1 yr ago. The car has a clean carfax and has had no accidents. Upon purchasing the car the headlights continue to burn out. Taking it to a Mazda dealership i learned the headlight assembly unit was melting. I had to purchase 2 used headlight assembly because new from the deal…
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I purchased this vehicle for my 16 yr old daughter 1 yr ago. The car has a clean carfax and has had no accidents. Upon purchasing the car the headlights continue to burn out. Taking it to a Mazda dealership i learned the headlight assembly unit was melting. I had to purchase 2 used headlight assembly because new from the dealership are 1,000 a piece. 2 used but perfectly working headlights were installed and within a yr the headlights had burned out again. I went to change the bulbs only to learn the headlight assembly were once again burnt. I have to purchase 2 new headlight assembly again but the mechanic can not guarantee that this burning situation won't occur. After calling around to places to find headlight assembly I have come to find out many are burnt. This seems like a real problem considering you need headlights to drive at night. Spending 1,000 everytime my headlights burn out seems 100% unreasonable and the fact that there is cleary a wiring issue within the headlight assembly unit itself seems to be a problem. I have been on multiple forums and this is a common issue. Please fix the problem!!!!!!
YEARS OF UNEXPECTED BATTERY DRAIN AND ROUGH STARTS WHICH CAUSED SEVERAL OTHER ISSUES. DIFFERENT MECHANIC ADVISED OF A FAULTY BODY CONTROL MODULE BCM.
AIR CONDITIONER DRIPS ON TO ENGINE CRADLE RESULTING IN ROT.
TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING VARIOUS SPEEDS, THE SUNGLASS HOLDER SUDDENLY FELL DOWN AND OBSTRUCTED THE CONTACT'S VIEW WHEN USING THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER (BROWN MAZDA IN FAIRFAX, VA) WHERE IT WAS DIAGNOSED THAT THE SUNGLASS HOLDER WOULD NEED TO BE REPLACED. ALSO, WHEN REMOVIN…
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TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING VARIOUS SPEEDS, THE SUNGLASS HOLDER SUDDENLY FELL DOWN AND OBSTRUCTED THE CONTACT'S VIEW WHEN USING THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER (BROWN MAZDA IN FAIRFAX, VA) WHERE IT WAS DIAGNOSED THAT THE SUNGLASS HOLDER WOULD NEED TO BE REPLACED. ALSO, WHEN REMOVING THE IGNITION KEY FROM THE IGNITION SWITCH, THE METAL SECTION OF THE KEY WOULD BREAK OFF. THE FAILURE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED FOR EITHER FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000. *TT *TR
TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING 40 MPH, THE DOOR AJAR WARNING INDICATOR AND THE DOME LIGHT ILLUMINATED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT ALL THE DOORS WERE CLOSED. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMI…
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TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING 40 MPH, THE DOOR AJAR WARNING INDICATOR AND THE DOME LIGHT ILLUMINATED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT ALL THE DOORS WERE CLOSED. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
LOW BEAM INTERMITTENTLY TURNS OFF. SOMETIMES A FIRM SLAP ON THE HEADLIGHT IS A TEMPORARY RESOLUTION. I INITIALLY THOUGHT IT WAS THE BULB ITSELF, HAD IT REPLACED BUT THE PROBLEM CONTINUED. THERE ARE LOTS OF YOUTUBE VIDEOS ON THIS ISSUE. MAZDA KEEPS TELLING THAT THIS IS NOT A SAFETY ISSUE AND THEY REFUSE TO DO ANYTHING. IF THEY WA…
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LOW BEAM INTERMITTENTLY TURNS OFF. SOMETIMES A FIRM SLAP ON THE HEADLIGHT IS A TEMPORARY RESOLUTION. I INITIALLY THOUGHT IT WAS THE BULB ITSELF, HAD IT REPLACED BUT THE PROBLEM CONTINUED. THERE ARE LOTS OF YOUTUBE VIDEOS ON THIS ISSUE. MAZDA KEEPS TELLING THAT THIS IS NOT A SAFETY ISSUE AND THEY REFUSE TO DO ANYTHING. IF THEY WANT TO DO BUSINESS IN THE USA, THEY NEED TO BE SAFE OR THEY NEED TO GO BACK TO WHERE THEY BELONG. THIS ISSUE HAS BEEN HAPPENING SINCE 2014 (I BOUGHT THIS CAR IN 2013)
THE LOW BEAM HEADLIGHTS ON MY 2010 MAZDA 6 KEEPS GOING OUT. I'VE REPLACED EACH LIGHT AT LEAST TWICE IN THE PAST 4 YEARS. WHILE I WAS DRIVING LAST NIGHT, BOTH HEADLIGHTS WENT OUT. I THINK MAZDA KNOW THAT THIS IS A PROBLEM IN THIS VEHICLE BUT INSTEAD OF FIXING THE ROOT OF THE PROBLEM, THEY KEEP CHARGING ME $60 FOR EACH HEADLIGHT B…
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THE LOW BEAM HEADLIGHTS ON MY 2010 MAZDA 6 KEEPS GOING OUT. I'VE REPLACED EACH LIGHT AT LEAST TWICE IN THE PAST 4 YEARS. WHILE I WAS DRIVING LAST NIGHT, BOTH HEADLIGHTS WENT OUT. I THINK MAZDA KNOW THAT THIS IS A PROBLEM IN THIS VEHICLE BUT INSTEAD OF FIXING THE ROOT OF THE PROBLEM, THEY KEEP CHARGING ME $60 FOR EACH HEADLIGHT BULB.
THE LOW BEAM HEADLIGHTS ON THE CAR TAKE TURNS GOING OUT FOR SOME REASON. I HAVE HAD THE CAR FOR FIVE YEARS, BOUGHT IT BRAND NEW AND HAVE HAD TO REPLACE HEADLIGHT BULBS AT LEAST 8 TIMES. I HAVE READ SEVERAL OTHER REVIEW ABOUT THE SAME ISSUE. THIS IS A SAFETY ISSUE, IF WE TO BE DRIVING AT NIGHT AND BOTH HEADLIGHTS GO OUT THAT WOUL…
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THE LOW BEAM HEADLIGHTS ON THE CAR TAKE TURNS GOING OUT FOR SOME REASON. I HAVE HAD THE CAR FOR FIVE YEARS, BOUGHT IT BRAND NEW AND HAVE HAD TO REPLACE HEADLIGHT BULBS AT LEAST 8 TIMES. I HAVE READ SEVERAL OTHER REVIEW ABOUT THE SAME ISSUE. THIS IS A SAFETY ISSUE, IF WE TO BE DRIVING AT NIGHT AND BOTH HEADLIGHTS GO OUT THAT WOULD BE VERY DANGEROUS. SECOND ISSUE: EVERY WINTER WHEN IT GETS COLDER THE CARS ELECTRONIC SYSTEM SEEMS TO RUN MUCH SLOWER AND THE BLUE TOOTH, CD PLAYER, ETC. WILL NOT CONNECT AND THERE HAS BEE THREE INSTANCES WHERE THE CAR WILL MAKE A LOUD POPPING NOISE WHILE IT IS IN MOTION AND THE WHOLE STEREO SYSTEM, BLUE TOOTH, DASHBOARD LIGHTS WILL POWER OFF AND I'LL HAVE TO RESET UP THE BLUE TOOTH.
VEHICLE WAS REPAIRED AS PART OF NHTSA CAMPAIGN NUMBER: 11V134000 ON 21 JULY 2011. HOWEVER, VEHICLE'S FUEL TANK CRACKED IN APRIL 2013 AND HAD TO BE REPLACED AT OWNER'S EXPENSE. AFTER SMELLING GASOLINE AFTER FILL UP AND NOTICING A PUDDLE OF GASOLINE IN DRIVEWAY IN APRIL 2013, OWNER HAD VEHICLE TOWED TO MAZDA DEALER FOR REPAIR. …
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VEHICLE WAS REPAIRED AS PART OF NHTSA CAMPAIGN NUMBER: 11V134000 ON 21 JULY 2011. HOWEVER, VEHICLE'S FUEL TANK CRACKED IN APRIL 2013 AND HAD TO BE REPLACED AT OWNER'S EXPENSE. AFTER SMELLING GASOLINE AFTER FILL UP AND NOTICING A PUDDLE OF GASOLINE IN DRIVEWAY IN APRIL 2013, OWNER HAD VEHICLE TOWED TO MAZDA DEALER FOR REPAIR. DEALER REPLACED TANK ON 15 APRIL 2013. OVER THE LAST YEAR AND SEVERAL ATTEMPTS, MAZDA HAS SINCE DECLINED TO REIMBURSE OWNER FOR REPAIR AND REPROGRAM ECU PER NHTSA CAMPAIGN NUMBER: 14V114000. RECALL FROM JULY 2011 WAS SUPPOSED TO ELIMINATE THE POSSIBLY OF A CRACKED FUEL TANK, BUT IT DIDN'T. OWNER HAS PICTURES OF CRACKED TANK AND DEALER WORK ORDERS FROM JULY 2011 AND APRIL 2013 AND CAN PROVIDE IF NEEDED. OWNER WORRIED THAT IF THE ECU ISN'T REPROGRAMMED, THE TANK WILL CRACK AGAIN. *TR
Official recalls
919V782000 · Air Bags:frontal:passenger Side:inflator Module
Oct 31, 2019
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
18V717000 · Air Bags:frontal:passenger Side:inflator Module
Oct 12, 2018
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
18V631000 · Structure; Suspension:front:control Arm
Sep 14, 2018
Mazda North American Operations (Mazda) is recalling certain 2009-2010 Mazda Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The front cross member may corrode after exposure to road salt.
Consequence & remedy
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began March 18, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I.
Additional source detail variants (2)
Structure
Mazda North American Operations (Mazda) is recalling certain 2009-2010 Mazda Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began March 18, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I.
Suspension:front:control Arm
Mazda North American Operations (Mazda) is recalling certain 2009-2010 Mazda Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began March 18, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I.
18V018000 · Air Bags:frontal:passenger Side:inflator Module
Jan 9, 2018
Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.
17V429000 · Air Bags:frontal:passenger Side:inflator Module
Jun 29, 2017
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
16V594000 · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
Aug 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2009-2010 Mazda6 vehicles manufactured February 4, 2008, to December 3, 2009. The protective coating may not have been properly applied to the air bag control unit (ACU) and, as a result, moisture may damage the unit causing it to malfunction.
Consequence & remedy
Consequence: Failure of the ACU would illuminate the air bag warning light and prevent the air bags from deploying in the event of a crash, increasing the risk of injury.
Remedy: Mazda dealers will replace the ACU, free of charge, however parts are not currently available. The recall began June 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9816H.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
Mazda North American Operations (Mazda) is recalling certain model year 2009-2010 Mazda6 vehicles manufactured February 4, 2008, to December 3, 2009. The protective coating may not have been properly applied to the air bag control unit (ACU) and, as a result, moisture may damage the unit causing it to malfunction.
Consequence: Failure of the ACU would illuminate the air bag warning light and prevent the air bags from deploying in the event of a crash, increasing the risk of injury.
Remedy: Mazda dealers will replace the ACU, free of charge, however parts are not currently available. The recall began June 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9816H.
Air Bags
Mazda North American Operations (Mazda) is recalling certain model year 2009-2010 Mazda6 vehicles manufactured February 4, 2008, to December 3, 2009. The protective coating may not have been properly applied to the air bag control unit (ACU) and, as a result, moisture may damage the unit causing it to malfunction.
Consequence: Failure of the ACU would illuminate the air bag warning light and prevent the air bags from deploying in the event of a crash, increasing the risk of injury.
Remedy: Mazda dealers will replace the ACU, free of charge, however parts are not currently available. The recall began June 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9816H.
14V114000 · Fuel System, Gasoline
Mar 11, 2014
Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
Consequence & remedy
Consequence: Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on April 30, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number associated with this campaign is 7214C.
13V425000 · Latches/locks/linkages:doors:latch
Sep 24, 2013
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Consequence & remedy
Consequence: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Remedy: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.
11V134000 · Fuel System, Gasoline:storage:tank Assembly
Feb 25, 2011
MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA6 VEHICLES MANUFACTURED FROM APRIL 8, 2008, THROUGH FEBRUARY 8, 2010. A CERTAIN TYPE OF SPIDER MAY WEAVE A WEB IN THE EVAPORATIVE CANISTER VENT LINE AND THIS MAY CAUSE A RESTRICTION IN THE LINE. IF THIS OCCURS, THE FUEL TANK PRESSURE MAY BECOME EXCESSIVELY NEGATIVE WHEN THE EMISSION CONTROL SYSTEM WORKS TO PURGE THE VAPORS FROM THE CANISTER.
Consequence & remedy
Consequence: AS THE CANISTER IS PURGED REPEATEDLY DURING NORMAL OPERATION, THE STRESS ON THE FUEL TANK MAY EVENTUALLY RESULT IN A CRACK, POTENTIALLY LEADING TO FUEL LEAKAGE AD AN INCREASED RISK OF FIRE.
Remedy: DEALERS WILL INSPECT AND CLEAN UP THE CANISTER VENT LINE, AND INSTALL A SPRING TO PREVENT THIS TYPE OF SPIDER FROM ENTERING THE VENT LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 25, 2011. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE18006 · Front Subframe Corrosion
Opened May 21, 2018 · Closed Nov 2, 2018
Status: closed (inferred from source dates) · Suspension; Suspension:front
In a letter dated September 14, 2018, Mazda North American Operations (Mazda) notified the National Highway Traffic Safety Administration (NHTSA) of a defect in the front subframe assemblies of model year (MY) 2009 through 2010 Mazda6 vehicles in certain states with high road salt use in winter months (Recall 18V-631). The recall covers approximately 48,814 vehicles that were sold or ever registered in the following states and District of Columbia:Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Mazda indicated that the recalled vehicles may have insufficient paint coating on the front cross member, which after continuous use in salt states may cause premature corrosion of the cross member. As the corrosion progresses over time, the structural integrity of the mounting point at the passenger side of the lower control arm may deteriorate and cause the steering alignment to change. If the steering alignment changes significantly while the vehicle is in motion this may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Mazda complaint data submitted in response to the information request letter for PE18-006 identified a total of 53 non-duplicative reports alleging incidents in which front cross-member corrosion had progressed to the stage of complete or partial separation of the subject steering or suspension components and another 98 reports alleging premature and/or excessive corrosion of the subject components with no separation. Mazda's recall will inspect the subframe and apply structural reinforcements, anti-corrosive wax and an AC drain tube free of charge. In cases of excessive corrosion, the subframe will be replaced free of charge.All 53 complaints alleging complete or partial separations involved vehicles that will be covered under Mazda's recall, resulting in a failure rate of 108.6 reports per 100,000 vehicles (R/100k) in the recalled population. When all complaints are analyzed by region, 150 involve vehicles included in Mazda's recall (307.3 R/100k) and just 1 involved a MY 2009 through 2010 Mazda6 vehicle not included in 18V-631 (2.8 R/100k). The field data indicate that Mazda's recall adequately covers vehicles with a risk of experiencing premature corrosion-related failure of the subject steering and suspension components in the subject vehicles. Based on Mazda's safety recall, this investigation is closed.The following VOQs allege loss or compromised steering control while vehicle was in motion:11115277, 11115790, 11128449, 10706604, 10846298, 10899584, 11019306, 11033821, 11048014, 11074634, 11078734, 11080014, 11083781, 11090944, 11091913, 11098279, 11101718, 11102209, 11102796, 11110606, 11110773, 11112830, 11113461, 11113963, 11114039, 11114567, 11114939, 11115303, 11119368, 11119423, 11121341, 11123997, 11124647, 11128648, 11128774, 11130281, 11132046, 11133295, 11133511, 11138829, 11139187, 11139486The following VOQs allege subframe corrosion detection prior to subframe failure:11141172, 11131161, 11129747, 11129349, 11129185, 11128591, 11128223, 11124644, 11122948, 11120047, 11119752, 11119362, 11118786, 11118242, 11115432, 11114568, 11114477, 11114061, 11105334, 11104096, 11103756, 11103724, 11101659, 11100420, 11099962, 11097874, 11084411, 11081783, 11034064, 11025276, 10956316Some VOQs have been omitted from this list due to duplicate VOQ submission between ODI records and Mazda records.
Additional source detail variants (2)
Suspension:front
In a letter dated September 14, 2018, Mazda North American Operations (Mazda) notified the National Highway Traffic Safety Administration (NHTSA) of a defect in the front subframe assemblies of model year (MY) 2009 through 2010 Mazda6 vehicles in certain states with high road salt use in winter months (Recall 18V-631). The recall covers approximately 48,814 vehicles that were sold or ever registered in the following states and District of Columbia:Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Mazda indicated that the recalled vehicles may have insufficient paint coating on the front cross member, which after continuous use in salt states may cause premature corrosion of the cross member. As the corrosion progresses over time, the structural integrity of the mounting point at the passenger side of the lower control arm may deteriorate and cause the steering alignment to change. If the steering alignment changes significantly while the vehicle is in motion this may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Mazda complaint data submitted in response to the information request letter for PE18-006 identified a total of 53 non-duplicative reports alleging incidents in which front cross-member corrosion had progressed to the stage of complete or partial separation of the subject steering or suspension components and another 98 reports alleging premature and/or excessive corrosion of the subject components with no separation. Mazda's recall will inspect the subframe and apply structural reinforcements, anti-corrosive wax and an AC drain tube free of charge. In cases of excessive corrosion, the subframe will be replaced free of charge.All 53 complaints alleging complete or partial separations involved vehicles that will be covered under Mazda's recall, resulting in a failure rate of 108.6 reports per 100,000 vehicles (R/100k) in the recalled population. When all complaints are analyzed by region, 150 involve vehicles included in Mazda's recall (307.3 R/100k) and just 1 involved a MY 2009 through 2010 Mazda6 vehicle not included in 18V-631 (2.8 R/100k). The field data indicate that Mazda's recall adequately covers vehicles with a risk of experiencing premature corrosion-related failure of the subject steering and suspension components in the subject vehicles. Based on Mazda's safety recall, this investigation is closed.The following VOQs allege loss or compromised steering control while vehicle was in motion:11115277, 11115790, 11128449, 10706604, 10846298, 10899584, 11019306, 11033821, 11048014, 11074634, 11078734, 11080014, 11083781, 11090944, 11091913, 11098279, 11101718, 11102209, 11102796, 11110606, 11110773, 11112830, 11113461, 11113963, 11114039, 11114567, 11114939, 11115303, 11119368, 11119423, 11121341, 11123997, 11124647, 11128648, 11128774, 11130281, 11132046, 11133295, 11133511, 11138829, 11139187, 11139486The following VOQs allege subframe corrosion detection prior to subframe failure:11141172, 11131161, 11129747, 11129349, 11129185, 11128591, 11128223, 11124644, 11122948, 11120047, 11119752, 11119362, 11118786, 11118242, 11115432, 11114568, 11114477, 11114061, 11105334, 11104096, 11103756, 11103724, 11101659, 11100420, 11099962, 11097874, 11084411, 11081783, 11034064, 11025276, 10956316Some VOQs have been omitted from this list due to duplicate VOQ submission between ODI records and Mazda records.
Suspension
In a letter dated September 14, 2018, Mazda North American Operations (Mazda) notified the National Highway Traffic Safety Administration (NHTSA) of a defect in the front subframe assemblies of model year (MY) 2009 through 2010 Mazda6 vehicles in certain states with high road salt use in winter months (Recall 18V-631). The recall covers approximately 48,814 vehicles that were sold or ever registered in the following states and District of Columbia:Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Mazda indicated that the recalled vehicles may have insufficient paint coating on the front cross member, which after continuous use in salt states may cause premature corrosion of the cross member. As the corrosion progresses over time, the structural integrity of the mounting point at the passenger side of the lower control arm may deteriorate and cause the steering alignment to change. If the steering alignment changes significantly while the vehicle is in motion this may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Mazda complaint data submitted in response to the information request letter for PE18-006 identified a total of 53 non-duplicative reports alleging incidents in which front cross-member corrosion had progressed to the stage of complete or partial separation of the subject steering or suspension components and another 98 reports alleging premature and/or excessive corrosion of the subject components with no separation. Mazda's recall will inspect the subframe and apply structural reinforcements, anti-corrosive wax and an AC drain tube free of charge. In cases of excessive corrosion, the subframe will be replaced free of charge.All 53 complaints alleging complete or partial separations involved vehicles that will be covered under Mazda's recall, resulting in a failure rate of 108.6 reports per 100,000 vehicles (R/100k) in the recalled population. When all complaints are analyzed by region, 150 involve vehicles included in Mazda's recall (307.3 R/100k) and just 1 involved a MY 2009 through 2010 Mazda6 vehicle not included in 18V-631 (2.8 R/100k). The field data indicate that Mazda's recall adequately covers vehicles with a risk of experiencing premature corrosion-related failure of the subject steering and suspension components in the subject vehicles. Based on Mazda's safety recall, this investigation is closed.The following VOQs allege loss or compromised steering control while vehicle was in motion:11115277, 11115790, 11128449, 10706604, 10846298, 10899584, 11019306, 11033821, 11048014, 11074634, 11078734, 11080014, 11083781, 11090944, 11091913, 11098279, 11101718, 11102209, 11102796, 11110606, 11110773, 11112830, 11113461, 11113963, 11114039, 11114567, 11114939, 11115303, 11119368, 11119423, 11121341, 11123997, 11124647, 11128648, 11128774, 11130281, 11132046, 11133295, 11133511, 11138829, 11139187, 11139486The following VOQs allege subframe corrosion detection prior to subframe failure:11141172, 11131161, 11129747, 11129349, 11129185, 11128591, 11128223, 11124644, 11122948, 11120047, 11119752, 11119362, 11118786, 11118242, 11115432, 11114568, 11114477, 11114061, 11105334, 11104096, 11103756, 11103724, 11101659, 11100420, 11099962, 11097874, 11084411, 11081783, 11034064, 11025276, 10956316Some VOQs have been omitted from this list due to duplicate VOQ submission between ODI records and Mazda records.
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