Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
160–25K
1225–50K
550–75K
175–100K
0100–150K
0150K+
34 reports with mileage · 49 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Back Over Prevention. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports0 fire reports1 injury reports
What owners actually said
83 reports
Mileage unknown · Sep 7, 2024
Unknown Or Other
I have a Mazda 2017 and it has a problem with Connect Touch Screen at the Central Display unit is Ghosting. I saw the recall was issued for 2014-2016 but want to let you know the 2017 is also having the same issue. This is my daughters can and when she was driving from school it started changing the screen and calling some throu…
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I have a Mazda 2017 and it has a problem with Connect Touch Screen at the Central Display unit is Ghosting. I saw the recall was issued for 2014-2016 but want to let you know the 2017 is also having the same issue. This is my daughters can and when she was driving from school it started changing the screen and calling some through the phone etc.
NHTSA ODI #11613201
Mileage unknown · Aug 27, 2024
Visibility/wiper
Intermittent faulty display (or no display) from rear-view camera as described in Recall 23V-487. Recall was issued in July 2023, but as of August 27, 2024, the parts to fix the recall issue are still not available and Mazda customer service has no idea when the parts will be available. In my view, this is not a timely resolut…
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Intermittent faulty display (or no display) from rear-view camera as described in Recall 23V-487. Recall was issued in July 2023, but as of August 27, 2024, the parts to fix the recall issue are still not available and Mazda customer service has no idea when the parts will be available. In my view, this is not a timely resolution of the problem.
NHTSA ODI #11611249
Mileage unknown · Aug 25, 2024
Unknown Or Other
The mazda infotainment screen makes the entire system nearly unusable as it can cause music stations to skip around back and forth, raise and lower the volume; make unintended phone calls, disconnect phone calls and create all kinds of havoc. It will cost $2000.00 for an authorize mazda dealer to replace and upgrade the firmwar…
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The mazda infotainment screen makes the entire system nearly unusable as it can cause music stations to skip around back and forth, raise and lower the volume; make unintended phone calls, disconnect phone calls and create all kinds of havoc. It will cost $2000.00 for an authorize mazda dealer to replace and upgrade the firmware and screen. Their was a recall for the same issues for the 2016 year but not for the 2017.
NHTSA ODI #11610739
Mileage unknown · Aug 9, 2024
Back Over Prevention
The contact owns a 2017 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of…
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The contact owns a 2017 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11607568
Mileage unknown · Jul 28, 2024
Unknown Or Other
The infotainment center screen has what is deemed a 'ghost screen' problem automatically raising/lowering the volume of music, changing radio stations without my guidance, adding and subtracting radio stations, a screen change from the Navigation screen to the Music/Phone screen and auto dialing people in the bluetooth cell phon…
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The infotainment center screen has what is deemed a 'ghost screen' problem automatically raising/lowering the volume of music, changing radio stations without my guidance, adding and subtracting radio stations, a screen change from the Navigation screen to the Music/Phone screen and auto dialing people in the bluetooth cell phone list. This is a well known defect in throughout the Mazda community with Mazda extending the warantee on models prior to 2016 but not for models plagued with this problem post 2016.
NHTSA ODI #11604953
50,000 miles · Jul 22, 2024
Back Over Prevention
The contact owns a 2017 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while the vehicle was parked, the rear-view camera screen failed to display an imag…
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The contact owns a 2017 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while the vehicle was parked, the rear-view camera screen failed to display an image. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
NHTSA ODI #11603773
Mileage unknown · Jul 18, 2024
Electrical SystemUnknown Or Other
My radio in my 2017 Mazda3 hatchback randomly presses buttons with no input from the user. This is a known issue and can cause safety issues. Especially if the volume decides to turn itself up and cause hearing issues. It's almost impossible to make hands free phone calls if it doesn't work either
NHTSA ODI #11603208
Mileage unknown · Jun 27, 2024
Unknown Or Other
The infotainment touchscreen has a ghost touch issue which causes settings to be randomly changed when the car is moving less than 5 miles per hour. This has a high probability of creating unsafe conditions as it can cause distracted drivers in stop-and-go or other slow moving traffic scenarios. Mazda is fully aware of its defec…
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The infotainment touchscreen has a ghost touch issue which causes settings to be randomly changed when the car is moving less than 5 miles per hour. This has a high probability of creating unsafe conditions as it can cause distracted drivers in stop-and-go or other slow moving traffic scenarios. Mazda is fully aware of its defective touch screens but has only addressed it with models from 2014-2016. The component has not been inspected and there were no warnings before this issue started.
NHTSA ODI #11597342
Mileage unknown · Jun 3, 2024
Unknown Or Other
The Manufacturer Recall Number6023G, NHTSA Recall Number23V-487, has not been performed by the dealer. The dealer states that they do not have a remedy. Not only have I had the problem of flickering and distortion, but the back-up camera often does not operate at all.
NHTSA ODI #11592230
Mileage unknown · May 24, 2024
Power Train
Transmission is pulling during shifting. Dealer updated Transmission software twice already during warranty. Car is doing it again. This can be a safety problem when pulling in front of traffic and Transmission fails to shift smoothly and it jerks/delays.
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence & remedy
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Consequence & remedy
Consequence: Reduced visibility while driving can increase the risk of crash.
Remedy: Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Mazda MAZDA3 Problems, Complaints & Recalls | Skip That Year
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