IllustrationMy car has a recall on the backup camera. Manufacturer Recall Number6023G NHTSA Recall Number23V-487 The recall issued in July. But I'm being told they cannot fix it. And as I'm trying to sell my car, I'm being told by buyers that the car has less value because of the unrepaired recall.
2017 Mazda MAZDA3
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Mazda MAZDA3 do not stand out strongly from the model-year median of 108.
About this comparison →How this year compares
Owner complaints by model year
Compare all MAZDA3 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
160–25K
1225–50K
550–75K
175–100K
0100–150K
0150K+
34 reports with mileage · 49 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Back Over Prevention. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports0 fire reports1 injury reports
Unknown Or Other complaints
27 reportsInfo Center Ghosting - upon startup, continually loops / reloads, disables backup camera, navigation, randomly scans and changes channels.
The infotainment screen cracked on its own due to weather or humidity. The infotainment then proceeded to have ghost issues where it would change randomly. These seems like an electrical hazard. There are numerous complaints in forums but on 2014-2016 were recalled when other years have the same issue.
The infotainment center changes screens and radio stations when stopped randomly. Doesn't allow driver/passenger to take over controls. This can be very distracting because it continues after the car goes into motoin.
I was stopped at a light, and the infotainment system began changing options on its own. It caused me to become worried and distracted on the problem at hand. Mazda is aware if this issue with the system but is refusing to do anything to fix it. Please help!
THE BACK-UP CAMERA DOES NOT OPERATE CONSISTENTLY. SOMETIMES IT WILL CONNECT JUST FINE. OTHER TIMES, IT WILL NOT CONNECT AT ALL, SOMETIMES IT WILL CONNECT BUT BE STREAKY AND JUMPY, MAKING IT DIFFICULT TO SEE BEHIND THE CAR. THIS HAS BEEN ON-GOING FOR SOME TIME.
IT HAS BEEN MORE THAN ONE MONTH SINCE A RECALL HAS BEEN PLACED ON MY MAKE AND MODEL, NEITHER THE MANUFACTURER OR DEALER OF MY VEHICLE ATTEMPTED TO CONTACT ME TO INFORM OF THIS RECALL SO I CAN TAKE NECESSARY MEASURES. I JUST SO HAPPENED TO GOOGLE 'MAZDA 3 WINDSHIELD WIPERS' AND STUMBLED ACROSS AN ARTICLE. THIS IS UNACCEPTABLE AS …
Read full complaint
IT HAS BEEN MORE THAN ONE MONTH SINCE A RECALL HAS BEEN PLACED ON MY MAKE AND MODEL, NEITHER THE MANUFACTURER OR DEALER OF MY VEHICLE ATTEMPTED TO CONTACT ME TO INFORM OF THIS RECALL SO I CAN TAKE NECESSARY MEASURES. I JUST SO HAPPENED TO GOOGLE 'MAZDA 3 WINDSHIELD WIPERS' AND STUMBLED ACROSS AN ARTICLE. THIS IS UNACCEPTABLE AS THIS COULD END UP BEING DANGEROUS.
Official recalls
223V487000 · Back Over Prevention: Sensing System: Camera
Jul 14, 2023
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence & remedy
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
19V272000 · Visibility:windshield Wiper/washer
Apr 4, 2019
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Consequence & remedy
Consequence: Reduced visibility while driving can increase the risk of crash.
Remedy: Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.