NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
104 reportsMileage unknown · Sep 8, 2021
Electrical SystemUnknown Or Other
The infotainment system fails to work - it is where I can access information re: maintenance schedule, or any info that is associated with a lit engine light. In addition the charging system for my mobile phone has ceased working. This includes both the usb ports and the lighter port which can be adapted with a charger that work…
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The infotainment system fails to work - it is where I can access information re: maintenance schedule, or any info that is associated with a lit engine light. In addition the charging system for my mobile phone has ceased working. This includes both the usb ports and the lighter port which can be adapted with a charger that works in that receptable. These are all safety issues as far as I am concerned. Not having information related to the vehicle engine light is a big issue, but so is the fact that I can't charge my phone on long distance drives. If I needed assistance, I would be unable to contact anyone without a working cell phone. Because the display also controls the ability to pair a phone with blue tooth, there is concern for other drivers of the Mazda 3 (mine is a 2016) will be using the phone regardless of the bluetooth malfunction. I have seen a safety recall on other Mazda's with relation to the infotainment screen, but I do not see one here. I wonder why? To repair this crucial component would cost many hundreds of dollars -- something I am not in a position to do. Mazda claims this infotainment center is not under warranty, but with so much important information and safety features embedded into it, I think it should be corrected by recall. Thank you for investigating this issue. Regina
NHTSA ODI #11432161
Mileage unknown · Aug 15, 2021
Visibility/wiper
The windshield wipers work but the washer does not squirt the windshield washing fluid out and it the reservoir is full of fluid but there are certain days in which I need that to work because my visibility is greatly reduced which has made the risk of accident that much greater. it says there is a recall pertaining to this prob…
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The windshield wipers work but the washer does not squirt the windshield washing fluid out and it the reservoir is full of fluid but there are certain days in which I need that to work because my visibility is greatly reduced which has made the risk of accident that much greater. it says there is a recall pertaining to this problem and the fix was a relay However nothing comes up for my specific car when I enter the Vin but I would like this problem fixed and I’m not sure how to go about it
NHTSA ODI #11429167
Mileage unknown · May 23, 2021
Electrical SystemUnknown Or Other
The Mazda Connect infotainment system will begin to press random buttons and continue to perform its own actions, at one point resulting in it dimming my screen so low I could not see my backup camera screen, which is a huge safety hazard.
NHTSA ODI #11418198
39,900 miles · Mar 6, 2021
Power Train
I WAS DRIVING HOME FROM WORK ON 2-16-2021, ALL OF A SUDDEN WITH OUT WARNING, EVERY WARNING AND INFORMATION LIGHT LIGHT UP LIKE A XMAS TREE, THE POWER STEERING WENT AWAY MAKING IT HARD TO DRIVE, THE ENGINE RAN IN LIMP MODE., I MANAGE TO GET IT PULLED OFF TO A SAFE SPOT , TURN OFF THE CAR, AND THEN TRY TO RESTART . NO GO , DEAD TH…
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I WAS DRIVING HOME FROM WORK ON 2-16-2021, ALL OF A SUDDEN WITH OUT WARNING, EVERY WARNING AND INFORMATION LIGHT LIGHT UP LIKE A XMAS TREE, THE POWER STEERING WENT AWAY MAKING IT HARD TO DRIVE, THE ENGINE RAN IN LIMP MODE., I MANAGE TO GET IT PULLED OFF TO A SAFE SPOT , TURN OFF THE CAR, AND THEN TRY TO RESTART . NO GO , DEAD THE DASH LIGHTS LIGHT UP BUT THE STARTER WILL NOT ENGAGE . TOWED TO DEALER, 1ST THEY SAYS ITS THE ENGINE COMPUTER, THEN ITS THE , TRANSMISSION COMPUTER . BUT WHEN I GET THE BILL , I SEE IT IS THE TRANSMISSION VALVE BODY HTTPS://WWW.MAZDASWAG.COM/OEM-PARTS/MAZDA-AUTOMATIC-TRANSMISSION-VALVE-BODY-FZ2121100J . MY CAR HAS ONLY 39900 MI ON IT ,MAZDA REFUSES TO HONOR ITS 5YR 50000 MI POWER TRAIN WARRANTY EVEN AFTER CALLING MAZDA CUSTOMER CARE
NHTSA ODI #11399552
34,000 miles · Mar 5, 2021
Electrical System
THE INFOTAINMENT SYSTEM COMPUTER IS ON CONSTANT REBOOT LOOP. AT FIRST IT WOULD ONLY OCCUR WHEN WEATHER WAS VERY COLD OR HOT. THEN IT STARTED HAPPENING AT LEAST 75% OF THE TIME NO MATTER THE WEATHER. I HAD MAZDA DEALERSHIP LOOK AT IT PRIOR TO FULL WARRANTY RUNNING OUT, THEY COULDN'T FIND AN ORIGIN OF ISSUE AND SIMPLY CHECKED FOR …
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THE INFOTAINMENT SYSTEM COMPUTER IS ON CONSTANT REBOOT LOOP. AT FIRST IT WOULD ONLY OCCUR WHEN WEATHER WAS VERY COLD OR HOT. THEN IT STARTED HAPPENING AT LEAST 75% OF THE TIME NO MATTER THE WEATHER. I HAD MAZDA DEALERSHIP LOOK AT IT PRIOR TO FULL WARRANTY RUNNING OUT, THEY COULDN'T FIND AN ORIGIN OF ISSUE AND SIMPLY CHECKED FOR SOFTWARE UPDATES. IT STARTED HAPPENING MORE FREQUENTLY AND PAST FULL WARRANTY SO CANT GET LOOKED AT OR DIAGNOSED FOR FREE. A RECALL FOR THE INFOTAINMENT SCREEN WAS NOTIFIED TO ME AND REPLACED AT DEALERSHIP BUT DID NOT RESOLVE THE ISSUE. WHEN IT REBOOTS, IT OCCURS FOR ALMOST ENTIRE DRIVE, MAKING IT ALONG WITH ALL ITS FEATURES UNUSABLE. THIS IS DANGEROUS SINCE THE BACKUP CAMERA BLACKS OUT SPONTANEOUSLY WHEN IN REVERSE. THE HANDS FREE DRIVING, GPS, MUSIC, AND EVERYTHING ELSE RELATING TO INFOTAINMENT SYSTEM IS UNABLE TO BE USED. MANY OTHERS HAVE HAD THIS SAME ISSUE AND MAZDA HAS NOT RECALLED THE PART. BECAUSE IT TURNS OFF ABRUPTLY WHEN BACKUP CAM AND GPS IS IN USE, IT IS A MAJOR SAFETY ISSUE. IT IS GENERALLY ALSO DISAPPOINTING BECAUSE A MAJOR FACTOR IN PURCHASING THAT YEAR AND MODEL OF MAZDA WAS DUE TO THE AWESOME INFOTAINMENT SYSTEM, BUT BEFORE WARRANTY EXPIRED AND AFTER I HAVE BEEN UNABLE TO USE IT 90% OF THE TIME.
NHTSA ODI #11399356
138,000 miles · Jan 26, 2021
Unknown Or Other
I DROVE MY CAR TO THE STORE THIS MORNING LISTENING PANDORA (BLUETOOTH) AND ON MY WAY BACK HOME THE INFOTAINMENT CENTER JUST STARTED TO REBOOT CONTINUOUSLY AFTER I FOUND OUT RESETTING IT COULD HELP I DID THE BACK+NAV+MUTE BUT IT DIDN'T WORK I WENT TO THE MAZDA FORUM AND FOUND OUT THIS WAS AN ISSUE WITH MANY MAZDA FANS I ALSO FOUN…
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I DROVE MY CAR TO THE STORE THIS MORNING LISTENING PANDORA (BLUETOOTH) AND ON MY WAY BACK HOME THE INFOTAINMENT CENTER JUST STARTED TO REBOOT CONTINUOUSLY AFTER I FOUND OUT RESETTING IT COULD HELP I DID THE BACK+NAV+MUTE BUT IT DIDN'T WORK I WENT TO THE MAZDA FORUM AND FOUND OUT THIS WAS AN ISSUE WITH MANY MAZDA FANS I ALSO FOUND OUT THAT REPLACEMENT OF THE CMU IS VERY EXPENSIVE SINCE THIS IS AN ISSUE WITH SO MANY MAZDA FANS WHY ISN'T THERE A RECALL TO ADDRESS THIS PROBLEM? MY BACKUP CAMERA WORKS AND ONE RADIO STATION THERE IS NO GPS AND BLUETOOTH JUST CONTINUES TO REBOOT EVEN WHILE DRIVING
NHTSA ODI #11390115
26,000 miles · Nov 28, 2020
Power TrainService BrakesStructureCrash
I PARKED AT THE TOP OF MY DRIVEWAY AT A SLIGHT INCLINE POSITION WITH THE EMERGENCY BRAKE ENGAGED AND THE CAR WAS IN SECOND GEAR (MANUAL TRANSMISSION). IT WAS IN A STATIONARY POSITION AT THAT TIME. MY FAMILY EXITED THE VEHICLE AND WE WENT INSIDE OUR HOME. APPROXIMATELY A HALF OUR LATER I NOTICE MY CAR ROLLED DOWN MY DRIVEWAY AND …
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I PARKED AT THE TOP OF MY DRIVEWAY AT A SLIGHT INCLINE POSITION WITH THE EMERGENCY BRAKE ENGAGED AND THE CAR WAS IN SECOND GEAR (MANUAL TRANSMISSION). IT WAS IN A STATIONARY POSITION AT THAT TIME. MY FAMILY EXITED THE VEHICLE AND WE WENT INSIDE OUR HOME. APPROXIMATELY A HALF OUR LATER I NOTICE MY CAR ROLLED DOWN MY DRIVEWAY AND CRASHED IN BETWEEN TWO TREES ON MY PROPERTY. EITHER THE EMERGENCY BRAKE FAILED OR THE CAR'S TRANSMISSION FAILED WHILE PARKED. THE CAR WAS FOUND AT THE BOTTOM OF MY PROPERTY STILL IN GEAR AND HAD THE EMERGENCY BRAKE IN THE ENGAGED POSITION.
NHTSA ODI #11376902
56,000 miles · Oct 23, 2020
Fuel/propulsion System
DURING HOT SUMMER MONTHS WHEN RUNNING ERRANDS (FOR EXAMPLE) WHICH WOULD REQUIRE STOPPING AND RE-STARTING THE VEHICLE SEVERAL TIMES, THE CABIN WILL BEGIN TO FILL WITH GAS FUMES. THIS WILL START ABOUT 30 MINUTES INTO THE TRIP. THE FUMES BECOME SO STRONG THAT I BECOME SICK AND HAVE A HEADACHE. YOU CAN SMELL FUMES INSIDE AND OUTSIDE…
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DURING HOT SUMMER MONTHS WHEN RUNNING ERRANDS (FOR EXAMPLE) WHICH WOULD REQUIRE STOPPING AND RE-STARTING THE VEHICLE SEVERAL TIMES, THE CABIN WILL BEGIN TO FILL WITH GAS FUMES. THIS WILL START ABOUT 30 MINUTES INTO THE TRIP. THE FUMES BECOME SO STRONG THAT I BECOME SICK AND HAVE A HEADACHE. YOU CAN SMELL FUMES INSIDE AND OUTSIDE OF THE VEHICLE. THIS DOES NOT HAPPEN DURING HIGHWAY TRAVEL. EVEN THOUGH THIS IS A RECALL ISSUE FOR THE 2016 MAZDA 3, FOR SOME REASON IT DOES NOT APPLY TO MY MAZDA 3. IF I WANT TO HAVE THIS REPAIRED, I WOULD HAVE TO PAY OUT OF POCKET FOR SOMETHING THAT SHOULD BE REPLACED BY MAZDA.
NHTSA ODI #11365959
37,500 miles · Oct 19, 2020
EngineUnknown Or Other
RATTLING/FLUTTERING NOISE EVERYTIME I INITIALLY TURN THE CAR ON WITH AC. WHENEVER THE A/C WAS IS ON AND I STEP ON THE ACCELERATOR. NOW, IT DOES IT EVERYTIME I PUSH ON THE ACCELERATOR WITHOUT THE A/C BEING ON.
NHTSA ODI #11365257
19,000 miles · Oct 19, 2020
Air BagsCrashInjury
THE VEHICLE WAS IN MOTION, GOING WEST, ANOTHER VEHICLE IN MOTION HIT ME, BY THE TIME IT WAS OVER I WAS FACING EAST AND WENT UP A CURB AND INTO A WALL OF A HOMEOWNERS YARD
NHTSA ODI #11365211
Official recalls
6Jul 14, 2023
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence & remedy
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Apr 4, 2019
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Consequence & remedy
Consequence: Reduced visibility while driving can increase the risk of crash.
Remedy: Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.
Jun 22, 2017
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.
Consequence & remedy
Consequence: If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will check the parking brake actuator shafts, replacing any that are corroded, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed August 24, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1217F.
Sep 23, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 Mazda3 vehicles manufactured September 24, 2015, to October 16, 2015. During manufacturing, the fuel tanks for the affected vehicles may have deformed, resulting in a fuel leak from the recirculation pipe welded connection.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Mazda will notify owners, and depending on the tank lot number, dealers will inspect the recirculation pipe weld, replacing the fuel tank, as necessary, free of charge. The recall began November 1, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0216I.
Sep 22, 2016
Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Mazda will notify owners, and depending on the tank lot number, dealers will inspect the ICV weld, replacing the fuel tank, as necessary, free of charge. The recall began November 1, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0116I.
Oct 2, 2015
Mazda North American Operations (Mazda) is recalling certain model year 2015-2016 Mazda3 vehicles manufactured May 21, 2015, to August 25, 2015. The affected vehicles are equipped with a fuel tank with a shut-off valve that can allow fuel to enter into the fuel tank emissions systems. If enough fuel enters the emission system it may leak out onto the ground or result in an engine stall.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine that stalls increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the vehicle's fuel shut-off valve. As needed, the fuel shut-off valve and the affected fuel tank emissions system components will be replaced, free of charge. The recall began on October 20, 2015. Owners are advised not to drive their vehicle until the repairs have been completed. Mazda will provide rental cars until that time. Owners may contact the Mazda Customer Experience Center at 1-800- 222-5500, option #6. Mazda's number for this recall is 8615J.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗