2015 Mazda MAZDA3

I TOOK MY CAR TO A BRAKE SHOP BECAUSE OF SCRAPING NOISE FROM THE BRAKES. THE PASSENGER REAR BRAKE WAS PREMATURELY WORN BECAUSE THE BRAKE WAS CONSTANTLY ENGAGED. THE BRAKE REPAIR SHOP HAS SEEN THIS ISSUE ON MAZDA3 AND INFORMED ME IT WAS PART OF A RECALL, AND THAT THIS POSES A POTENTIAL SAFETY RISK TO ME WHILE OPERATING THIS VEHICLE. THE MECHANIC SHOP HANDED ME A SHEET WITH THE RECALL CAMPAIGN 17V393000. I CALLED THE 800 222 5500 FOR MAZDA ON INFORMATION ON THE RECALL. BUT BECAUSE MY VIN DOES NOT SHOW UP IN THE SYSTEM UNDER THIS CAMPAIGN I AM NOT ELIGIBLE FOR A RECALL REPAIR. SHOULD I BE INCLUDED IN THE RECALL CAMPAIGN REGARDLESS OF VIN NUMBER IF THE ISSUE IS THE SAME IS IDENTICAL TO RECALL ISSUE.

ON THE MECHANICAL (CABLE) TYPE PARKING BRAKE, WATER MAY ENTER THE BRAKE CALIPER DUE TO INAPPROPRIATE SEALING PERFORMANCE OF THE REAR BRAKE CALIPER PROTECTIVE BOOT, PARTICULARLY UNDER LOW TEMPERATURE CONDITIONS, AND THE PARKING BRAKE ACTUATOR SHAFT, WHICH IS THE COMPONENT OF REAR BRAKE CALIPER, MAY BE RUSTED. IF THE VEHICLE CONTINUES TO BE USED WITH SUCH CONDITION, THE RUST MAY PROGRESS, INCREASING THE SLIDING RESISTANCE OF THE ACTUATOR SHAFT. IN EXTREME CASES, THE RUSTED ACTUATOR SHAFT MAY GET STUCK IN THE BRAKE CALIPER BODY, CAUSING BRAKE DRAGGING WHILE DRIVING AND DECREASING THE PARKING BRAKE HOLDING FORCE, WHICH MAY RESULT IN UNEXPECTED MOVEMENT OF VEHICLE IF PARKED ON A SLOPE, INCREASING THE RISK OF A COLLISION.

NHTSA RECALL NUMBER:17V-393 MANUFACTURER RECALL NUMBER:1217F RECALL ISSUED JUNE 22, 2017 NO MANUFACTURER FIX AVAILABLE, YET AS OF OCTOBER 27, 2017 SUMMARY ON THE MECHANICAL (CABLE) TYPE PARKING BRAKE, WATER MAY ENTER THE BRAKE CALIPER DUE TO INAPPROPRIATE SEALING PERFORMANCE OF THE REAR BRAKE CALIPER PROTECTIVE BOOT, PARTICULARLY UNDER LOW TEMPERATURE CONDITIONS, AND THE PARKING BRAKE ACTUATOR SHAFT, WHICH IS THE COMPONENT OF REAR BRAKE CALIPER, MAY BE RUSTED. SAFETY RISK DESCRPITION IF THE VEHICLE CONTINUES TO BE USED WITH SUCH CONDITION, THE RUST MAY PROGRESS, INCREASING THE SLIDING RESISTANCE OF THE ACTUATOR SHAFT. IN EXTREME CASES, THE RUSTED ACTUATOR SHAFT MAY GET STUCK IN THE BRAKE CALIPER BODY, CAUSING BRAKE DRAGGING WHILE DRIVING AND DECREASING THE PARKING BRAKE HOLDING FORCE, WHICH MAY RESULT IN UNEXPECTED MOVEMENT OF VEHICLE IF PARKED ON A SLOPE, INCREASING THE RISK OF A COLLISION. REMEDY YOUR MAZDA DEALER WILL CHECK THE PARKING BRAKE ACTUATOR SHAFTS INSIDE THE LEFT AND RIGHT REAR BRAKE CALIPERS. IF THE ACTUATOR SHAFT IS FOUND TO BE RUSTED, THE BRAKE CALIPER ASSEMBLY WILL BE REPLACED WITH A MODIFIED ONE. IF NO RUST IS FOUND ON THE ACTUATOR SHAFT, THE PROTECTIVE BOOT WILL BE REPLACED WITH A MODIFIED ONE. THE INSPECTION AND REPAIR WILL BE PERFORMED AT NO COST TO YOU. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

TL* THE CONTACT OWNS A 2015 MAZDA 3. THE CONTACT STATED THAT THE BRAKES DID NOT FUNCTION AS INTENDED UNLESS THE BRAKE PEDAL WAS DEPRESSED EXCESSIVELY. THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CALIPERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANYTHING MAZDA (5576 PLEASANT VIEW RD, MEMPHIS, TN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.