Vehicle touch screen has aggressive and persistent “ghost touch” during vehicle operation (while in drive), which should not be possible while in drive at all. This causes any setting or feature accessible through the vehicle “infotainment” system to be activated at random leading to distracting, undesired operation. There is no…
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Vehicle touch screen has aggressive and persistent “ghost touch” during vehicle operation (while in drive), which should not be possible while in drive at all. This causes any setting or feature accessible through the vehicle “infotainment” system to be activated at random leading to distracting, undesired operation. There is no setting within the “infotainment” system that allows you to disable the touch screen, leading to dangerously distracting situations. There is a voluntary extended warranty period provided by Mazda, but I was not notified required by law, nor was the warranty service offered to me when bringing my car to dealership(s) during the warranty period. Mazda is not willing to pay to fix the acknowledged safety defect.
NHTSA ODI #11580498
75,000 miles · Sep 10, 2020
Exterior Lighting
I HAVE REPLACED AT LEAST 10 EITHER HEADLIGHTS, FOG LIGHTS OR PARK LIGHTS ON THIS CAR. BOUGHT THE CAR NEW AND AT LEAST EVERY MONTH TO TWO MONTHS I AM REPLACING A BULB.
NHTSA ODI #11354227
9,000 miles · Jul 6, 2016
Exterior Lighting
HEADLIGHTS ON LOW BEAM ARE AIMED TOO LOW AND THUS HAVE A VERY SHORT RANGE. DEALER SAID THEY WERE AT FACTORY SPEC SO HE WOULD NOT ADJUST THEM.
NHTSA ODI #10883156
3,000 miles · Jan 11, 2016
Electrical SystemExterior LightingStructureCrash
TURNING TO PARK HER VEHICLE, IN A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED AND HIT TWO PARKED CARS IN FRONT.
NHTSA ODI #10819278
200 miles · Oct 19, 2015
Exterior Lighting
HEADLIGHTS ARE AIMED VERY LOW AND PROVIDE ZERO LIGHT ABOVE A LOW VERTICAL CUT OFF POINT. TOOK THE CAR TO THE DEALER AND THEY SAID THEY AIMED THE LIGHTS HIGHER, BUT I DO NOT NOTICE A DIFFERENCE. LOOKED AT CHANGING THE AIM MYSELF, BUT THERE IS NO OBVIOUS ADJUSTMENT MECHANISM. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT IS FREQUENT…
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HEADLIGHTS ARE AIMED VERY LOW AND PROVIDE ZERO LIGHT ABOVE A LOW VERTICAL CUT OFF POINT. TOOK THE CAR TO THE DEALER AND THEY SAID THEY AIMED THE LIGHTS HIGHER, BUT I DO NOT NOTICE A DIFFERENCE. LOOKED AT CHANGING THE AIM MYSELF, BUT THERE IS NO OBVIOUS ADJUSTMENT MECHANISM. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT IS FREQUENTLY IMPOSSIBLE TO SEE *ANYTHING* MORE THAN 8, 20, OR 70 FEET AHEAD WHEN THE GRADE OF THE ROADWAY CHANGES IN A POSITIVE DIRECTION, FOR INSTANCE AT THE BOTTOM OF A HILL WHEN THE ROADWAY BEGINS TO TRANSITION FROM LEVEL TO A POSITIVE GRADE UPHILL, OR AS YOU ARE TRAVELING DOWNHILL, REACH THE BOTTOM OF A HILL AND THE CAR IS POINTED DOWNHILL BUT THE ROAD AHEAD IS LEVEL. THIS IS ALSO A PROBLEM WHEN YOU ARE ON A HILL AND THE GRADE OF THE HILL CHANGES. THE LOW BEAM HEADLIGHTS ARE FINE ON PERFECTLY LEVEL ROADS, BUT ARE A CRASH WAITING TO HAPPEN ANYWHERE ELSE.
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence & remedy
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.
Consequence & remedy
Consequence: If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will check the parking brake actuator shafts, replacing any that are corroded, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed August 24, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1217F.
Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Mazda will notify owners, and depending on the tank lot number, dealers will inspect the ICV weld, replacing the fuel tank, as necessary, free of charge. The recall began November 1, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0116I.
Mazda North American Operations (Mazda) is recalling certain model year 2015-2016 Mazda3 vehicles manufactured May 21, 2015, to August 25, 2015. The affected vehicles are equipped with a fuel tank with a shut-off valve that can allow fuel to enter into the fuel tank emissions systems. If enough fuel enters the emission system it may leak out onto the ground or result in an engine stall.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine that stalls increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the vehicle's fuel shut-off valve. As needed, the fuel shut-off valve and the affected fuel tank emissions system components will be replaced, free of charge. The recall began on October 20, 2015. Owners are advised not to drive their vehicle until the repairs have been completed. Mazda will provide rental cars until that time. Owners may contact the Mazda Customer Experience Center at 1-800- 222-5500, option #6. Mazda's number for this recall is 8615J.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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