2015 Mazda MAZDA3

MY CARS INFOTAINMENT SYSTEM, WHICH INCLUDES THE REARVIEW CAMERA, STARTED MALFUNCTIONING IN EARLY 2019. THE INFOTAINMENT SCREEN (FOR THE CLOCK, RADIO, GPS AND REARVIEW CAMERA) WAS IN A REBOOT LOOP (CONSTANTLY REBOOTING OVER AND OVER). WHEN THE CAR IS PUT IN REVERSE, THE REARVIEW CAMERA WORKS SPORADICALLY, INCLUDING SHUTTING OFF IN THE MIDDLE OF REVERSING THE CAR. I TOOK THE CARE TO THE ORIGINAL DEALER AND (PER THE SERVICE INVOICE ATTACHED), THEY DIAGNOSED THE PROBLEM AS "CMU FAILURE" WHICH WOULD COST ME $1000 (ONE THOUSAND DOLLARS) TO FIX. I REFUSED, AS I DID NOT THINK IT WAS APPROPRIATE FOR THE CMU TO FAIL ROUGHLY FOUR (4) YEARS AFTER PURCHASE. I GOOGLED THE PROBLEM AND IT'S EVIDENT THAT MANY OTHER MAZDA OWNERS HAVE EXPERIENCED THE SAME PROBLEM.

INFOTAINMENT SYSTEM RESTARTS 3 TO 5 TIMES, WHEN FIRST STARTING CAR, WHEN TEMPERATURES IN UNHEATED GARAGE ARE BELOW 50 DEGREES. I DRIVE FOUR TO EIGHT MILES, WITH HEATER ON, BEFORE IT STOPS RESTARTING. HAVE TAKEN TO DEALER 3 TIMES, WHILE UNDER WARRANTY. ALL THEY DO IS REBOOT IT. NOW THE CAR IS NO LONGER UNDER WARRANTY AND I REFUSE TO TAKE IT BACK, AND BE CHANGED FOR SOMETHING THAT SHOULD HAVE BEEN FIXED THE FIRST TIME. THIS JUST MIGHT BE A DEAL BREAKER IN BUYING A MAZDA AS MY NEXT CAR. VERY ANNOYING.

TAKATA RECALL THE INFOTAINMENT SYSTEM IS GOING HAYWIRE, MAKING GHOSTS SELECTIONS SUCH AS CALLING PPL, SELF SELECTING SETTINGS AND ALL OTHER BUTTONS AT RANDOM TIMES DURING DRIVING WHICH HAS BECOME EXTREMELY DISTRACTING AND DANGEROUS TO DRIVE THE CAR WITH THIS ISSUE. THIS IS APPARENTLY A KNOWN ISSUE TO MAZDA BUT THEY REFUSE TO FIX IT. ALL THEY WILL OFFER IS SWAPPING IT FOR ANOTHER INFOTAINMENT SYSTEM THAT WILL EVENTUALLY DO THE SAME THING AGAIN AT THE CUSTOMERS EXPENSE. THIS TAKES PLACE WHILE THE CAR IS TRAVELING AT 5MPH OR LESS SO IT MOST FREQUENTLY HAPPENS WHEN I AM SLOWING TO TAKE TURNS OR TRAVELING IN MY NEIGHBORHOOD AND WHILE AT A STOP AT RANDOM TIMES. I HAVE NO CONTROL OVER THE SYSTEM ONCE IT STARTS GLITCHING AND MAKING CALLS AND CHANGING SETTINGS OR DIALING NUMBERS, I CANT HANG UP IM FORCED TO DISCONNECT THE BLUETOOTH FROM THE PHONE BUT THAT ONLY PREVENTS IT FROM MAKING CALLS IT STILL CONTINUES TO GO TO THE SETTING AT PRESS RANDOM BUTTONS

TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GUNTHER MAZDA (1800 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 797-1600) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO LOU BACHRODT MAZDA COCONUT CREEK (5400 SR 7, COCONUT CREEK, FL 33073, (954) 247-5000) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

HOT WEATHER ACCELERATION AND BLIND SPOT MONITORING SYSTEM (BSM) ISSUE: IN EXTREMELY HOT WEATHER BSM OFF LIGHT TURNS ON REPEATEDLY WHILE THE VEHICLE IS IN MOTION OR STARTING FROM COMPLETE STOP. AT THE SAME TIME THE INFOTAINMENT SYSTEM DISPLAY FLICKERS IN SYNC WITH THE BSM OFF LIGHT APPEARANCE. WHEN THIS OCCURS THERE IS A CLICKING SOUND COMING FROM THE FRONT OF THE CAR/WHERE THE ENGINE IS LOCATED. THE SOUND IS ACCOMPANIED BY TEMPORARY LOSS OF ACCELERATION WHEN IN MOTION OR STARTING TO MOVE FROM A COMPLETE STOP. WHEN THIS OCCURS WHILE STARTING FROM A COMPLETE STOP, THE ENGINE REVOLUTIONS (REV) DROPS BELOW 1K RPM DESPITE GAS PEDAL INPUT THUS THE CAR WOULD NOT MOVE/ACCELERATE FOR ABOUT 5 SECONDS. WHEN IT OCCURS WHEN THE CAR IS IN MOTION SUCH AS ON THE HIGHWAY OR MERGING ONRAMP INTO THE HIGHWAY THE CAR UNSAFELY SLOWS DOWN DESPITE GAS PEDAL INPUT. AGAIN THIS ISSUE IS OBSERVED DURING UNUSUALLY HOT DAYS EG. JULY 22, 2017 IN ST. LOUIS, MISSOURI.