2014 Mazda MAZDA3

I HAVE 2 ISSUES. THE MOST DANGEROUS ONE IS THE ENTERTAINMENT SYSTEM. IT JUMPS AROUND FROM PHONE TO RADIO TO CONTACTS TO MUSIC AND RANDOMLY MAKES CALLS, PLAYS THE RADIO, AND CANNOT BE CONTROLLED. IT IS VERY DANGEROUS AS IT IS DISTRACTING TO DRIVER. WHEN IT MAKE CALLS IT CANNOT BE DISCONNECTED AND WHICHEVER SCREEN IS DISPLAYED IT ACTS AS IF SOMEONE IS CONSTANTLY MAKING CONTACT WITH THE SYSTEM. RADIO STATIONS CHANGE AND PHONE CALLS ARE MADE THE SECOND PROBLEM IS THAT HALF OF THE SCREEN IS CRACKED MAKING IT IMPOSSIBLE TO SEE ANYTHING ON IT. BOTH OF THESE PROBLEMS HAVE BEEN RECOGNIZED BY MAZDA BUT DID NOT REPAIR IT WHEN I TOOK IT IN. THEY WANT TO CHANGE THE SCREEN BUT I'M NOT SURE THAT IS THE PROBLEM WITH THE UNCONTROLLED SYSTEM. THIS HAPPENS WHEN THE TEMPERATURE IS WARM OUTSIDE. I HAVE READ MANY OF THE EXACT SAME COMPLAINTS FOR BOTH OF THESE ISSUES. THESE ISSUES ARE MOSTLY WHEN I AM STOPPED BUT CONTINUES WHEN I AM MOVING. SINCE MAZDA DOES RECOGNIZE THESE PROBLEMS AND HAVE DIRECTIONS FOR CORRECTING THEM, THEY STILL WANT ME TO PAY FOR A NEW SCREEN AND SYSTEM

I WAS DRIVING DOWN THE FREEWAY IN THE SNOW/RAIN MIX WHEN I HEARD A LOUD BANG! I THOUGH I WAS HIT BY ANOTHER CAR BUT WHEN I LOOKED AROUND I NOTICED THE GLASS OF MY SUNROOF HAD SHATTERED AND SOME GLASS FELL ON ME. UPON FURTHER INVESTIGATION, THE SUNROOF HAD ACTUALLY BLEW OUT AND UPWARDS FROM THE INSIDE OUT. I CONTACTED THE DEALERSHIP WHO THEN SUBMITTED A CLAIM TO MAZDA. ALTHOUGH THEY ARE AWARE OF LATENT DEFECTS IN SUNROOFS, THEY REFUSE TO REPAIR/REPLACE MINE. IT'S COLD AND RAINING HERE AND I HAVE PART OF MY CAR ROOF MISSING DUE TO A MANUFACTURERS DEFECT THAT I KEEP READING ABOUT ALL OVER THE INTERNET. THIS IS DANGEROUS TO HAVE HAPPEN AND THESE SUNROOFS SHOULD BE REPLACED. I COULD HAVE BEEN KILLED DRIVING DOWN THE FREEWAY THINKING I WAS EITHER HIT OR SHOT AT! I HAVE IMAGES UPON REQUEST AS THEY ARE NOT LOADED ON THIS COMPUTER.

THE HEADRESTS JUT FORWARD AT AN EXTREME ANGLE AND CAUSING CHRONIC AND ACUTE NECK, HEAD AND BACK PAIN. THE DESIGN OF THESE IS A RESULT COMPLIANCE WITH THE NHTSA'S HEADREST STANDARD. THE NHTSA WENT TOO FAR AND SHOULD RECONSIDER THE STANDARD. IT IS CAUSING MISERY FOR THOUSANDS OR EVEN MILLIONS OF MOTORISTS. TO ALLEVIATE THE PAIN, I WAS FORCED TO REVERSE THE HEADREST...MAKING IT FAR UNSAFER IN THE EVENT OF AN ACCIDENT. THERE ARE THOUSANDS OF POSTS ABOUT THIS ONLINE.

A FEW TIMES WHEN STARTING UP THE VEHICLE, THE MAZDA EMBLEM POPS UP SLOWLY, THEN FADES AWAY, AND THE LCD SYSTEM SCREEN WILL CONTINUE TO BE A BLANK, BLACK SCREEN WITH NO RESPONSE UNTIL I RESTART THE CAR. ABOUT 7-10 TIMES IT HAS HAPPENED WHERE I'M DRIVING AND ALL OF A SUDDEN THE MUSIC WILL STOP, THEN THE LCD SCREEN SHOWS A MAZDA EMBLEM, AND THE SYSTEM REBOOTS ITSELF. I'M TAKEN NOTES AND HAVE TRIED TO FIND COMMONALITIES WHEN THIS HAPPENS, BUT HAVE NOT YET. I'VE MENTIONED IT EACH TIME I GET A MAZDA OIL SERVICE, BUT THE TECHS NEVER FIND ANYTHING. I ALSO HAVE VIDEO RECORDING OF ONE OF THE INSTANCES WHERE IT LASTED PARTICULARLY LONG.