2014 Mazda MAZDA3

Odometer Fraud. The contact purchased a 2014 Mazda Mazda3. The contact stated that the vehicle was making an abnormal growling sound. The check engine warning light was illuminated. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 140,000. The vehicle was taken to the local dealer, where it was diagnosed and determined that the motor mounts needed to be replaced. It was later discovered that the Title mileage was 197,687.

The contact owns a 2014 Mazda Mazda3. The contact stated that while driving up an incline at an undisclosed speed, the vehicle temporarily lost motive power, and the contact became aware that the vehicle had failed to shift out of first gear. The contact stated that the vehicle returned to normal functionality; however, the failure recurred several times while driving. Additionally, the contact stated that the instrument panel was functioning erratically, and the instrument panel lights frequently remained illuminated after turning off the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was then taken to an independent mechanic, where it was diagnosed that the head gasket seal had failed, which resulted in an oil leak. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, where it was diagnosed with electrical system failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V173000(Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 62,000.

In reference to the existing recall on my vehicle (Manufacturer recall # 6023G, NHTSA recall #: 23V-487), I would like to report that the vehicle manufacturer (Mazda) has yet to offer a solution to this problem, which is now over a year old. In addition to the reported distortion/flickering from the rearview camera, we are experiencing times (about 1 in 10) where the image displayed from the rearview camera is simply a blank screen. This makes operating the vehicle in reverse more difficult and dangerous, especially in situations were visibility is limited (night, dark spaces, garage parking, etc.). This is a safety issue, first and foremost, and a solution from the manufacturer is long overdue.

There is an existing recall on my car 2014 Mazda 3 dated July 14, 2023 for the glitches with rearview mirror and rearview mirror disconnecting at random. While this has been outstanding for one year Mazda discourages customers from scheduling appointment to get the vehicle inspected and fixed in accordance to the guidance listed in NHTSA recall. I visited Capitol Mazda San Jose on 11/18/23 as well as called them to schedule a check on 7/17/24 but both these times I was informed that there are no parts to be replaced. I believe the remedy listed with NHTSA is not being followed and the customers do not have a timeline to get a resolution to this issue. I'm sharing the remedy listed by NHTSA. "Dealers will inspect vehicles. If inspections verify no concern with the rearview camera image, a wiring harness fastening seal will be added to prevent harness movement. If inspections verify there is image distortion or flickering, the rearview camera will be replaced with a new part and a wiring harness fastening seal will be added." I'm unable to understand if there are efforts by Mazda to provide sufficient labor work to inspect the vehicle and the fastening seals are at all in their timeline. I think NHTSA should assess what progress has been made by Mazda in resolving this critical recall.

Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak. Consequence A fuel leak in the presence of an ignition source increases the risk of a fire. This is what i seem to be experiencing please expand recall...

THE CAR'S CMU NEEDS TO BE REPLACED SO THE CAR HAS NO FUNCTIONING RADIO, GPS OR BLUETOOTH. THE SCREEN ON THE DASH CONSTANTLY TRIES TO REBOOT, WHICH IS A DISTRACTION AND HAZARD WHILE DRIVING, PARTICULARLY AT NIGHT. MAZDA HAS NOT BEEN ABLE TO GIVE ME ANY TIMELINE FOR THE REPAIR AND CLAIMS IT IS NOT COVERED UNDER AN EXTENDED WARRANTEE THAT IT ISSUED FOR THE TOUCH SCREEN IN THIS MODEL AND YEAR MAZDA3.