Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
2625–50K
1550–75K
1075–100K
14100–150K
5150K+
95 reports with mileage · 37 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports2 fire reports8 injury reports
What owners actually said
132 reports
25,000 miles · Sep 20, 2013
Fuel/propulsion SystemPower Train
AROUND 3000 MILES, MANUAL TRANSMISSION DEVELOPED ISSUE OF NOT GOING INTO FIRST GEAR FROM A STOP. DEALER INVESTIGATED AND SAID THAT THIS IS A QUIRK WITH THE TRANSMISSION AND CAN BE SAFELY IGNORED BY STARTING IN A HIGHER GEAR, WHICH WEARS OUT THE TRANSMISSION FASTER. AS OF THREE WEEKS AGO AT THIS POINT, TRANSMISSION DEVELOPED INTE…
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AROUND 3000 MILES, MANUAL TRANSMISSION DEVELOPED ISSUE OF NOT GOING INTO FIRST GEAR FROM A STOP. DEALER INVESTIGATED AND SAID THAT THIS IS A QUIRK WITH THE TRANSMISSION AND CAN BE SAFELY IGNORED BY STARTING IN A HIGHER GEAR, WHICH WEARS OUT THE TRANSMISSION FASTER. AS OF THREE WEEKS AGO AT THIS POINT, TRANSMISSION DEVELOPED INTERMITTENT ISSUE WHERE IT "POPS" OUT OF SECOND GEAR OR GRINDS AND DAMAGES INTERNAL PARTS BEFORE AUTOMATICALLY MOVING TO NEUTRAL. THIS OCCURS AFTER A NORMAL SHIFT. ALSO HAS DEVELOP ISSUE WHERE IS DOES NOT PROPERLY GO INTO REVERSE, INSTEAD GOING INTO FIRST GEAR. DEALER SAYS THAT SINCE THERE ARE NO OBD2 COMPUTER CODES COMING UP, THEY ARE NOT ALLOWED BY THE MAZDA HEAD OFFICE TO REMOVE THE TRANSMISSION AND PHYSICALLY LOOK AT IT. CURRENTLY I AM VERY HESITANT TO DRIVE THE CAR AT ALL DUE TO THE FACT THE I DRIVE IN HEAVY TRAFFIC WHILE COMMUTING 50 MILES A DAY. I AM NOT CONFIDENT THAT MY TRANSMISSION WILL PROPERLY FUNCTION AT HIGHWAY, LOCAL TRAFFIC, OR RESIDENTIAL SPEEDS. I HAVE BARELY AVOIDED SEVERAL ACCIDENTS UNTIL THE REVERSE GEAR ISSUE BECAME CONSISTENT. I HAVE BEEN DRIVING MANUAL TRANSMISSIONS FOR ABOUT 10 YEARS AND THESE ISSUES HAVE ONLY APPEARED AS THIS CURRENT CAR HAS AGED VERY POORLY. THE DRIVE TRAIN HAS SHREDDED 50,000 MILE TIRES IN LESS THAN 25,000 MILES. I FEAR WHAT DAMAGE WILL HAPPEN BECAUSE THIS ISSUE SEEMS TO BE OCCURRING WITH WAY TOO MUCH FREQUENCY AMONG THE 2011 MAZDA3'S WITH A MANUAL TRANSMISSION AS PER THE OTHER POSTS. I WOULD APPRECIATE ANY HELP IN HAVING MAZDA PROPERLY INVESTIGATE AND RESOLVE THIS ISSUE TO PREVENT FURTHER TRAGEDY FROM THE VERY HIGH POTENTIAL FOR A LOSS OF LIFE OR BODILY FUNCTION INCIDENT. *TR
NHTSA ODI #10544673
17,000 miles · Sep 19, 2013
Seat Belts
TL* THE CONTACT OWNS A 2011 MAZDA3. THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT BUCKLE FAILED TO HOLD THE SEAT BELT CLIP IN PLACE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CLEANED THE SEAT BELT BUCKLE, HOWEVER FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000 AND…
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TL* THE CONTACT OWNS A 2011 MAZDA3. THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT BUCKLE FAILED TO HOLD THE SEAT BELT CLIP IN PLACE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CLEANED THE SEAT BELT BUCKLE, HOWEVER FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 19,000. UPDATED 11/14/13*LJ. THE CONSUMER STATED THE DEALER DECLINED TO REPAIR THE SEAT BELT UNDER WARRENTY DUE TO THE FAILED AREA CONTAINING A STICKY SUBSTANCE. UPDATED 11/25/2013 *JS
NHTSA ODI #10544383
45,100 miles · Aug 11, 2013
Visibility
SUNROOF SHATTERED WHILE TRAVELING DOWN THE HIGHWAY WITH NO OBVIOUS CAUSE. SPEED APPROX. 60 MPH. OPEN ROAD, NO OVERPASS, NO DEBRIS/ROCKS ETC. KICKED UP FROM OTHER CARS. TEMPERATURE WAS LOW 80S, TIME OF DAY WAS 7 PM (NO DIRECT SUNLIGHT OR EXTREME TEMPERATURES). *TR
NHTSA ODI #10534788
150 miles · Jul 31, 2013
Air Bags
WHEN A PASSENGER WHO IS 5'2" AND WEIGHS 95 POUNDS SITS ON THE FRONT PASSENGER SEAT OF MY 2011 MAZDA 3, THE AIRBAG LIGHT INDICATES THAT THE PASSENGER-SIDE AIRBAG IS NOT ON. I'VE TAKEN THE CAR TO THE MAZDA DEALER SEVERAL TIMES, BUT THEY COULDN'T FIX IT. ON MY OTHER CAR (A HONDA) AND ON ALL PREVIOUS MAZDA MODELS I'VE OWNED (323 A…
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WHEN A PASSENGER WHO IS 5'2" AND WEIGHS 95 POUNDS SITS ON THE FRONT PASSENGER SEAT OF MY 2011 MAZDA 3, THE AIRBAG LIGHT INDICATES THAT THE PASSENGER-SIDE AIRBAG IS NOT ON. I'VE TAKEN THE CAR TO THE MAZDA DEALER SEVERAL TIMES, BUT THEY COULDN'T FIX IT. ON MY OTHER CAR (A HONDA) AND ON ALL PREVIOUS MAZDA MODELS I'VE OWNED (323 AND PROTEGE), THIS SAME PASSENGER HAS NEVER HAD A PROBLEM WITH AIRBAGS DETECTING HER PRESENCE AS WE NOW DO WITH THE MAZDA 3. IS THERE A NATIONAL SAFETY REGULATION THAT MAZDA IS VIOLATING WITH PASSENGER AIRBAGS THAT DON'T DEPLOY WHEN AN ADULT IS SITTING IN THE SEAT? IS THERE A MINIMUM WEIGHT AND HEIGHT STANDARD THAT MAZDA'S PASSENGER-SIDE AIRBAGS SHOULD BE MEETING? I CAN'T IMAGINE THAT SUCH A STANDARD WOULD NOT INCLUDE AN ADULT WHO IS 5'2" AND WEIGHS 95 POUNDS. I'VE SEEN A DISCUSSION ON THE INTERNET AMONG OWNERS WHO HAVE HAD THIS SAME PROBLEM: HTTP://MECHANICS.STACKEXCHANGE.COM/QUESTIONS/1673/2011-MAZDA3-AIRBAG-DISABLED-FOR-LIGHT-PASSENGER. *TR
NHTSA ODI #10532838
20,896 miles · Jul 29, 2013
Power Train
I FIRST TOOK MY CAR IN TO THE DEALER WHEN I NOTICED THE CLUTCH SLIPPING AFTER I SHIFTED OR WHEN I ACCELERATED AT FREEWAY SPEEDS. NOW, AFTER 16 DAYS, I FINALLY HAVE MY 2011 MAZDA 3 BACK WITH A COMPLETELY NEW CLUTCH ASSEMBLY. MAZDA PAID 50%, NOT INCLUDING THE RENTAL CAR. MY FINAL BILL: $700 (NOT INCLUDING THE RENTAL CAR COST FOR T…
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I FIRST TOOK MY CAR IN TO THE DEALER WHEN I NOTICED THE CLUTCH SLIPPING AFTER I SHIFTED OR WHEN I ACCELERATED AT FREEWAY SPEEDS. NOW, AFTER 16 DAYS, I FINALLY HAVE MY 2011 MAZDA 3 BACK WITH A COMPLETELY NEW CLUTCH ASSEMBLY. MAZDA PAID 50%, NOT INCLUDING THE RENTAL CAR. MY FINAL BILL: $700 (NOT INCLUDING THE RENTAL CAR COST FOR THIS TIME). THEY REPLACED NOT ONLY THE CLUTCH DISC, BUT THE FLYWHEEL AND ASSOCIATED BEARINGS AND PARTS. APPARENTLY THEY CONSIDER REPLACING THE CLUTCH AT 2 YEARS / 20K MILES TO BE "NORMAL WEAR AND TEAR" AND NOT UNDER WARRANTY. IN MY OPINION, THE FACT THAT IT WORE OUT SO QUICKLY, IN ITSELF, MEANS IT WAS DEFECTIVE. I HAVE DRIVEN A MANUAL CAR FOR ALMOST 10 YEARS (PREVIOUSLY A MAZDA RX-7) WITHOUT ANY ISSUES. I DO NOT ABUSE MY CAR, I DO NOT RIDE THE CLUTCH, AND I DO NOT LET ANYONE ELSE DRIVE THE CAR. MAZDA WOULD NOT ALLOW ME TO SPEAK TO ANYONE WITH THE AUTHORITY TO ASSIST ME, SPECIFICALLY THE DISTRICT MANAGER WHO MADE THE DECISION. ON TOP OF THAT, THE WOMAN I SPOKE WITH WHEN I CALLED THEIR CUSTOMER SERVICE LINE AT (800) 222-5500 WAS NOT ONLY UNHELPFUL, BUT FLAT OUT RUDE AND CONFRONTATIONAL. AFTER THIS EXPERIENCE, I PLAN TO TRADE THIS CAR DUE TO THE FACT THAT IT WILL NEED ANOTHER NEW CLUTCH AT 40K MILES OF NORMAL DRIVING. MAZDA HAS LOST A LOYAL CUSTOMER FOR LIFE WITH THEIR "GUILTY UNTIL PROVEN INNOCENT" MENTALITY TOWARD WARRANTY CLAIMS. *TR
NHTSA ODI #10532563
40,000 miles · May 16, 2013
SeatsInjury
DRIVER SEAT GETS REALLY HOT AND BURNS YOUR BACK. HAVE TO TURN OFF AFTER 10 MINS. EVEN ON LOWEST SETTING. KEEPS GETTING TOO HOT. *TR
NHTSA ODI #10512381
33,000 miles · May 16, 2013
Power Train
TRANSMISSION HESITATES WHEN DOWNSHIFTING. ON GOING ISSUE. *TR
NHTSA ODI #10512380
28,900 miles · May 14, 2013
Suspension
I AM WRITING TO INFORM YOU OF A KNOWN REAR CAMBER ISSUE ON THE REAR SUSPENSION OF THE MAZDA 3. THE REAR WHEELS ON MAZDA 3 TILT INWARD AT THE TOP. REAR CAMBER ALIGNMENT MATCHED TO "FACTORY SPECIFICATIONS" DOES NOT CORRECT THE ISSUE, AND TILT IS STILL PRESENT - CAUSING UNEVEN TIRE WEAR. MAZDA RECOMMENDS ROTATING THE TIRES TO AVOID…
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I AM WRITING TO INFORM YOU OF A KNOWN REAR CAMBER ISSUE ON THE REAR SUSPENSION OF THE MAZDA 3. THE REAR WHEELS ON MAZDA 3 TILT INWARD AT THE TOP. REAR CAMBER ALIGNMENT MATCHED TO "FACTORY SPECIFICATIONS" DOES NOT CORRECT THE ISSUE, AND TILT IS STILL PRESENT - CAUSING UNEVEN TIRE WEAR. MAZDA RECOMMENDS ROTATING THE TIRES TO AVOID UNEVEN WEAR, BUT THIS DOES NOT CORRECT THE TILT. ROTATING THE TIRES ACCORDING TO MAZDA'S RECOMMENDATION WITH REAR WORN TIRES BEING PLACED ON THE FRONT CAUSES ROAD NOISE ISSUES. I JUST PURCHASED MY VEHICLE AND WAS TOLD, "THIS IS HOW THE MAZDA3 WAS BUILT TO ASSIST IN ROAD HANDLING." THE REAR CAMBERS OF THE VEHICLE ARE NON-ADJUSTABLE. IF THEY WERE ADJUSTABLE FROM THE FACTORY, MAZDA COULD RESOLVE THIS ISSUE. I AM UPSET BECAUSE I WILL HAVE TO PURCHASE TIRES MUCH MORE FREQUENTLY NOW THAT WHAT IS CONSIDERED STANDARD - ON VEHICLES THAT ARE ABLE TO BE ADJUSTED SO THAT THE CAMBER IS AT 0. THIS IS A KNOWN ISSUE, AND MAZDA IS AWARE OF IT, BUT WILL NOT TAKE RESPONSIBILITY TO CORRECT THE PROBLEM. AFTER RESEARCHING THIS ISSUE, I DISCOVERED HUNDREDS OF OTHER MAZDA CUSTOMERS DEALING WITH THE EXACT SAME ISSUE. *TR
NHTSA ODI #10511938
24,000 miles · Jan 31, 2013
TiresWheels
TIRES CUPPING AND WEARING QUICKLY ON INSIDE OF BOTH TIRES IN THE SAME MANNER. RESEARCH AND DISCUSSION WITH MECHANICS INDICATE THE ISSUE IS LIKELY DUE TO CAMBER. CAMBER IS WITHIN MANUFACTURER SPECIFICATIONS, BUT CAUSES EXTREMELY RAPID TIRE WEAR. *TR
NHTSA ODI #10495314
12,000 miles · Nov 17, 2012
Steering
DRIVING FROM WISCONSIN TO CHICAGO ILLINOIS THE POWER STEERING FAILED. WHEN I STOPPED AT A TOLL BOOTH AND STARTED ON THE ROAD AGAIN, THE POWER STEERING WAS OK AS SOON AS THE CAR STARTED TO MOVE. SAME THING HAPPENED AGAIN ON THE SAME DAY DRIVING ON SOUTH ON HWY I55 ABOUT 30 MILES FROM HOME. WHEN I STOPPED AT A STOP LIGHT COMING…
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DRIVING FROM WISCONSIN TO CHICAGO ILLINOIS THE POWER STEERING FAILED. WHEN I STOPPED AT A TOLL BOOTH AND STARTED ON THE ROAD AGAIN, THE POWER STEERING WAS OK AS SOON AS THE CAR STARTED TO MOVE. SAME THING HAPPENED AGAIN ON THE SAME DAY DRIVING ON SOUTH ON HWY I55 ABOUT 30 MILES FROM HOME. WHEN I STOPPED AT A STOP LIGHT COMING INTO TOWN AND THEN LEFT THE STOP LIGHT, AGAIN THE POWER STEERING RETURNED TO NORMAL. ON ANOTHER DAY, IT HAPPENED ONE TIME AFTER THE CAR HAD BEEN PARKED ON AN INCLINED. I BACKED THE CAR UP AND COULD FEEL THE POWER STEERING WAS GONE BUT AFTER THE STOP AND THEN GOING FORWARD, THE POWER STEERING WAS OK. AGAIN ANOTHER DAY, IT HAPPENED BACKING OUT OF MY GARAGE BUT AFTER STOPPING AND THEN GOING FORWARD, IT WAS OK ONCE AGAIN. STOPPING THE VEHICLE SEEMS TO CAUSE THE POWER STEERING TO FIX ITSELF. I TOOK IT TO THE DEALERSHIP. NO CODES COULD BE RETRIEVED. I ONLY SAW THE LITTLE STEERING WHEEL LIGHT ON THE DASH ONE TIME DURING THESE EPISODES ALTHOUGH THE LIGHT MAY HAVE BEEN ON AND I DIDN'T NOTICE IT EXCEPT FOR THE ONE TIME. NOT GETTING ANY SATISFACTION FROM MY DEALERSHIP, I CALLED [XXX] , THE CAR DOCTOR. I WAS TOLD BY HIM, THAT THIS SHOULD BE REPORTED AT THIS SITE AS HE FELT IT WAS A SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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