Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
700–25K
11625–50K
12150–75K
7775–100K
77100–150K
26150K+
487 reports with mileage · 199 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports5 fire reports11 injury reports
What owners actually said
686 reports
107,000 miles · Aug 17, 2020
Unknown Or Other
MY 2010 MAZDA 3 HAS THE STICKY DASHBOARD THAT MAZDA IS AWARE OF AND EXTENDED THE FACTORY WARRANTY ON. HAVING SAID THAT MY STICKY DASHBOARD JUST DEVELOPED WITHIN THE LAST TWO MONTHS. WHEN I CONTACTED MY LOCAL DEALER SHIP ABOUT GETTING IT FIXED UNDER THE WARRANTY I WAS TOLD MY CAR WAS A FEW MONTHS OVER THE WARRANTY EXPERATION. THI…
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MY 2010 MAZDA 3 HAS THE STICKY DASHBOARD THAT MAZDA IS AWARE OF AND EXTENDED THE FACTORY WARRANTY ON. HAVING SAID THAT MY STICKY DASHBOARD JUST DEVELOPED WITHIN THE LAST TWO MONTHS. WHEN I CONTACTED MY LOCAL DEALER SHIP ABOUT GETTING IT FIXED UNDER THE WARRANTY I WAS TOLD MY CAR WAS A FEW MONTHS OVER THE WARRANTY EXPERATION. THIS STICKY DASHBOARD IS EXTREMELY HAZARDOUS BECAUSE I GET A GLARE OFF OF IT ONTO MY WINDSHIELD THAT CAN MAKE IT HARD TO SEE THE ROAD PROPERLY. THIS DASHBOARD ISSUE NEEDS TO BE A RECALL AND NOT A WARRANTY EXTENSION BEFORE PEOPLE START TO GET SERIOUSLY HURT
NHTSA ODI #11349854
121,413 miles · Aug 14, 2020
Electrical SystemSeatsUnknown Or Other
AS SOON AS POSSIBLE AS YOU CAN DO IT SO IT CAN BE FIX AND DRIVE RIGHT AND I YOU CAN COME AND GET IT AND I NEED A RENTAL CAR UNTIL MY IS FIX
NHTSA ODI #11349152
121,314 miles · Aug 13, 2020
Electrical SystemSeatsUnknown Or Other
EVERYTHING NEED'S TO BE REPAIR ON IT ASAP AS YOU CAN DO IT SO THE CAR CAN BE FIX
NHTSA ODI #11349144
70,000 miles · Aug 5, 2020
Visibility/wiper
MY CAR'S DASHBOARD IS MELTING CREATING AN AWFUL SMELLY CHEMICAL FUME OF WHATEVER IS DETERIORATING. TOUCHING IT RESULTS IN GETTING MOLTEN DASHBOARD ON MY FINGERS AND THERE IS AN AWFUL GLARE ON THE WINDSHIELD WHEN DRIVING IMPAIRING VISIBILITY. IT'S BEEN HOT THIS SUMMER AND WHATEVER THE DASHBOARD IS MADE OF WAS NOT BUILT TO HANDLE …
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MY CAR'S DASHBOARD IS MELTING CREATING AN AWFUL SMELLY CHEMICAL FUME OF WHATEVER IS DETERIORATING. TOUCHING IT RESULTS IN GETTING MOLTEN DASHBOARD ON MY FINGERS AND THERE IS AN AWFUL GLARE ON THE WINDSHIELD WHEN DRIVING IMPAIRING VISIBILITY. IT'S BEEN HOT THIS SUMMER AND WHATEVER THE DASHBOARD IS MADE OF WAS NOT BUILT TO HANDLE HEAT.
NHTSA ODI #11343464
Mileage unknown · Jul 27, 2020
Visibility/wiper
STICKY DASHBOARD INTERFERES WITH WINDSHIELD GLARE HE WINDSHIELD TEND TO GET A VERY BAD GLARE AND MAKES IT HARD TO DRIVE DUE TO THE DASH BOARD. THE DASH BOARD IS ALL STICKY AND GETS WORSE WITH THE HEAT
NHTSA ODI #11341738
95,000 miles · Jul 20, 2020
Seats
THE SEAT IS NOT SECURE TO THE FRAME OR SOMETHING, ROCKS LIKE A ROCKING CHAIR.
NHTSA ODI #11340461
95,000 miles · Jul 19, 2020
Service Brakes
I JUST BOUGHT MY DTR A 2010 THAT HAS THE SAME SPONGY BRAKE PROBLEM I'VE READ A LOT ABOUT ONLINE. THE PEDAL GIVES VERY LITTLE RESISTANCE (AND THERE IS VIRTUALLY NO BRAKING) FOR THE FIRST 1-2" OF TRAVEL, THEN IT WORKS AND BRAKES NORMALLY. I TRIED TRYING TO ACTIVATE THE ABS MANY TIMES AS SOME MENTIONED HAD "FIXED" THE PROBLEM FOR T…
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I JUST BOUGHT MY DTR A 2010 THAT HAS THE SAME SPONGY BRAKE PROBLEM I'VE READ A LOT ABOUT ONLINE. THE PEDAL GIVES VERY LITTLE RESISTANCE (AND THERE IS VIRTUALLY NO BRAKING) FOR THE FIRST 1-2" OF TRAVEL, THEN IT WORKS AND BRAKES NORMALLY. I TRIED TRYING TO ACTIVATE THE ABS MANY TIMES AS SOME MENTIONED HAD "FIXED" THE PROBLEM FOR THEM BUT THAT MADE NO DIFFERENCE. NOT ONLY DID IT NOT FIX IT, BUT IT MADE ME REALIZE THAT THE ABS DOESN'T WORK SINCE AT LEAST 1 TIRE LOCKED UP AND WAS SKIDDING. SO SPONGY BRAKES, NO ABS, AND NO ABS WARNING LIGHT. I SEE MANY COMPLAINTS ABOUT THIS (SOME SAY A NEW ABS AND BRAKE BOOSTER FOR $2K TOOK CARE OF IT, BUT OTHERS SAID IT DIDN'T), AND SOMEONE SAYS THERE'S EVEN A TSB FOR IT. SO OBVIOUSLY IT'S A MANUFACTURING PROBLEM, BUT MAZDA APPARENTLY WON'T DO ANYTHING WITHOUT GETTING $$.
NHTSA ODI #11340276
260,760 miles · Jul 15, 2020
Electrical SystemEngine
THERE IS A RECALL APPLICABLE TO MY VEHICLE WHICH REQUIRES THAT ENGINE MOUNTS BE STABLILZED. IT MAKES MY CAR VIBRATE AND THE ENGINE SOUNDS LOUD WHILE SEATED IN THE VEHICLE. I HAVE TAKEN MY CAR TO A COUPLE OF DEALERS AND THEY SAY THEY DON'T HAVE THE REQUIRED PART. I WAS SCARED TO DRIVE MY CAR.BECAUSE IT WAS SMOKING FROM UNDER THE …
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THERE IS A RECALL APPLICABLE TO MY VEHICLE WHICH REQUIRES THAT ENGINE MOUNTS BE STABLILZED. IT MAKES MY CAR VIBRATE AND THE ENGINE SOUNDS LOUD WHILE SEATED IN THE VEHICLE. I HAVE TAKEN MY CAR TO A COUPLE OF DEALERS AND THEY SAY THEY DON'T HAVE THE REQUIRED PART. I WAS SCARED TO DRIVE MY CAR.BECAUSE IT WAS SMOKING FROM UNDER THE HOOD. I LET IT SIT IN MY GARAGE SINCE 2008. I FINALLY TOOK IT TO A MECHANIC WHO TOLD ME THAT THE ENGINE HAD CAUSED A HOLE IN THE COOLANT TANK AND IT WAS LEAKING COOLANT. THAT'S WHY IT OVERHEATED. THE CAR RUNS FINE NOW, BUT NEEDS TO HAVE THE ENGINE MOUNT PUT IN. WHAT DO I DO NOW? IN ADDITION, MY DRIVER SIDE WINDOW WILL NOT OPERATE. I THOUGHT THIS WAS A FUSE ISSUE, BUT ANOTHER MAZDA 3 OWNER TOLD ME THEY HAVE THE SAME ISSUE
NHTSA ODI #11339602
130,000 miles · Jul 6, 2020
Structure
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THE DASHBOARD MELTED, CAUSING A GLARE WHILE DRIVING IN SUN LIGHT, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF FAILURE AND STATED THAT IT WAS A KNOWN ISSUE FOR WHICH THE WARRANTY WAS EXTENDED HOWEVER, THE W…
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TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THE DASHBOARD MELTED, CAUSING A GLARE WHILE DRIVING IN SUN LIGHT, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF FAILURE AND STATED THAT IT WAS A KNOWN ISSUE FOR WHICH THE WARRANTY WAS EXTENDED HOWEVER, THE WARRANTY ON THE VEHICLE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
NHTSA ODI #11337696
174,000 miles · Jul 2, 2020
SeatsUnknown Or Other
MY DASHBOARD ABOVE THE STEERING WHEEL IS VERY HARD TO CLEAN AND HAS A CONSTANT VERY BAD GLARE THAT WONT GO AWAY, AND MAKES IT EXTREMELY DIFFICULT TO SEE THROUGH THE WINDSHIELD AT TIMES. IT'S ALMOST AS IF ITS MELTING. IT HAS BEEN LIKE THIS SINCE I BOUGHT IT AROUND 2 YEARS AGO. MY DRIVER SEAT STARTED SHIFT WHEN I TURN CORNERS, LA…
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MY DASHBOARD ABOVE THE STEERING WHEEL IS VERY HARD TO CLEAN AND HAS A CONSTANT VERY BAD GLARE THAT WONT GO AWAY, AND MAKES IT EXTREMELY DIFFICULT TO SEE THROUGH THE WINDSHIELD AT TIMES. IT'S ALMOST AS IF ITS MELTING. IT HAS BEEN LIKE THIS SINCE I BOUGHT IT AROUND 2 YEARS AGO. MY DRIVER SEAT STARTED SHIFT WHEN I TURN CORNERS, LAST WEEK 6/24/2020 AND I'M SCARED FOR MINE AND MY BABIES SAFETY AS I AM A NEW MOM, ALSO THE WELLBEING OF OTHERS ON THE ROAD. I DONT DRIVE IT MUCH UNLESS NEEDED, AND HAVE BEEN FORTUNATE ENOUGH TO BE ABLE TO WORK FROM HOME.
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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