NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
686 reportsMileage unknown · May 3, 2022
StructureUnknown Or OtherVisibility/wiper
The dashboard in my 2010 Mazda 3 has melted significantly throughout the years. It has become hazardous and tough to operate this vehicle. The dashboard is glossy, sticky, and believe a slight odor. I tried to slow its deterioration by using a sunshade when parked. It not only did not help, the dashboard just ruined each shade w…
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The dashboard in my 2010 Mazda 3 has melted significantly throughout the years. It has become hazardous and tough to operate this vehicle. The dashboard is glossy, sticky, and believe a slight odor. I tried to slow its deterioration by using a sunshade when parked. It not only did not help, the dashboard just ruined each shade with a sticky, tar-like, black residue. No dealership has offered to help me without trying to charge me the total price of replacement, plus their labor costs. I regularly check to see if there has been a new recall, but there has not. I can not sell this car without feeling guilty for endangering others. I am unlikely to return to Mazda as a paying customer since they shy away from treating my family like one. I hope this issue is fixed adequately for me and anyone else suffering from this issue.
NHTSA ODI #11463293
160,000 miles · Mar 10, 2022
Engine
The contact's friend owns a 2010 Mazda Mazda3. The contact stated that while riding in the front passenger’s seat, there was an abnormal booming sound heard. After exiting the vehicle, the driver and passenger opened the hood and noticed that the engine had fallen. There were no warning lights illuminated. The vehicle was towed…
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The contact's friend owns a 2010 Mazda Mazda3. The contact stated that while riding in the front passenger’s seat, there was an abnormal booming sound heard. After exiting the vehicle, the driver and passenger opened the hood and noticed that the engine had fallen. There were no warning lights illuminated. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 160,000.
NHTSA ODI #11456095
Mileage unknown · Feb 21, 2022
Unknown Or Other
When we were cleaning the car we took off the dash cover. The dash was all cracked and sticky.we don't know when it occured.we bought it in 2010 new.
NHTSA ODI #11453199
Mileage unknown · Feb 20, 2022
Power Train
Car will stall out and restart immediately and I temporarily lose power steering when turn signal is engaged, sometimes when the wheel turns and when I disengage the e-brake. My mechanic cannot find the problem and I have read many many forums that show the same issue with the same vehicle. Happens every time I drive the car for…
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Car will stall out and restart immediately and I temporarily lose power steering when turn signal is engaged, sometimes when the wheel turns and when I disengage the e-brake. My mechanic cannot find the problem and I have read many many forums that show the same issue with the same vehicle. Happens every time I drive the car for weeks and then will disappear for a couple weeks and then come back. This happens even when I'm doing 65 on the highway!
NHTSA ODI #11453143
Mileage unknown · Feb 5, 2022
Electrical SystemSteering
On Multiple occasions the Power Steering goes out and warning light on dash comes on. Very hard to steer without the PS on. This has happened on highways as well as in town in traffic. Sometimes it comes back in a few seconds on its own. Other times the car must be turned off and restarted, if you can get to a safe place. No cod…
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On Multiple occasions the Power Steering goes out and warning light on dash comes on. Very hard to steer without the PS on. This has happened on highways as well as in town in traffic. Sometimes it comes back in a few seconds on its own. Other times the car must be turned off and restarted, if you can get to a safe place. No codes appear when checked.
NHTSA ODI #11450602
Mileage unknown · Dec 13, 2021
Fuel/propulsion System
According to other people on forums, the issue is inside the fuel tank. A piece of metal in the fuel tank has broken off and it scrapping inside the tank itself. I have no taken my car to a mechanic, yet. But, based on the multiple forums, this is an ongoing issue with Mazdas. You hear it mostly when your driving and come to a s…
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According to other people on forums, the issue is inside the fuel tank. A piece of metal in the fuel tank has broken off and it scrapping inside the tank itself. I have no taken my car to a mechanic, yet. But, based on the multiple forums, this is an ongoing issue with Mazdas. You hear it mostly when your driving and come to a stop. Once stopped, you heard the scrapping until the car/fuel stops shifting.
NHTSA ODI #11443570
Mileage unknown · Oct 16, 2021
Unknown Or Other
my dashboard is melting creating an extreme glare impacting my visibility.
NHTSA ODI #11437003
Mileage unknown · Oct 10, 2021
Service Brakes
The abs (anti-lock braking system) unit module failed and no, the failing component has been replaced. The brake pedal went to the floor and almost caused an accident. Yes, the problem kept occurring, and yes, a dealer did reproduce the problem. Yes, it has been inspected by a dealer, but not the manufacturer. No, there was …
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The abs (anti-lock braking system) unit module failed and no, the failing component has been replaced. The brake pedal went to the floor and almost caused an accident. Yes, the problem kept occurring, and yes, a dealer did reproduce the problem. Yes, it has been inspected by a dealer, but not the manufacturer. No, there was no warning lamps or problems prior to the failure.
NHTSA ODI #11436238
Mileage unknown · Oct 9, 2021
Unknown Or Other
Glare from sticky dashboard is a safety hazard. It is very difficult to see through windshield with this problem. Mazda dealer did not assist in anyway. Please assist me. Thank you
NHTSA ODI #11436147
Mileage unknown · Oct 5, 2021
Wheels
As the original owner, I have now experienced (4) faulty/broken/corroded valve stem as part (attached to the TPMS-Tire Pressure Monitor System). This happened over the course of 12 years. I do believe all of them were OEM parts. All of them broke when attempting to air up the tire. It is a safety issue because once broke, you c…
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As the original owner, I have now experienced (4) faulty/broken/corroded valve stem as part (attached to the TPMS-Tire Pressure Monitor System). This happened over the course of 12 years. I do believe all of them were OEM parts. All of them broke when attempting to air up the tire. It is a safety issue because once broke, you can no longer put air into the tire. The first occurrence was while still under warranty and i had to argue with the Mazda dealer to replace it . The dealership gave me some sort of unofficial receipt which I actually kept, found, and attached to this complaint form. During my second set of tires, Sams Club graciously replaced 2 more as part of their tire warranty package (I dont think they documented this on their receipts). Now, what i believe to be the final OEM stem left has broke. Unfortunately, I have a third set of tires through Costco and they wont replace without a fee. This should be a safety recall absolutely no doubt in my experience!
NHTSA ODI #11435636
Official recalls
3Feb 9, 2017
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Apr 16, 2009
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.