Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
700–25K
11625–50K
12150–75K
7775–100K
77100–150K
26150K+
487 reports with mileage · 199 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports5 fire reports11 injury reports
What owners actually said
686 reports
87,900 miles · Jan 5, 2015
StructureVisibility/wiper
AFTER 3 YEARS OF NORMAL COMMUTER USE, THE DASHBOARD IN FRONT OF THE DRIVER SEAT HAS BECOME EXCESSIVELY SHINY. IT IS THE TOP HUMP OF THE DASHBOARD CLOSEST TO THE WINDSHIELD. THE SHINE REFLECTS A GLARE ONTO THE WINDSHIELD DIRECTLY IN THE DRIVER'S FIELD OF VISION. THE GLARE IS SOMETIMES SO BAD THAT IT HINDERS THE ABILITY TO SEE OTH…
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AFTER 3 YEARS OF NORMAL COMMUTER USE, THE DASHBOARD IN FRONT OF THE DRIVER SEAT HAS BECOME EXCESSIVELY SHINY. IT IS THE TOP HUMP OF THE DASHBOARD CLOSEST TO THE WINDSHIELD. THE SHINE REFLECTS A GLARE ONTO THE WINDSHIELD DIRECTLY IN THE DRIVER'S FIELD OF VISION. THE GLARE IS SOMETIMES SO BAD THAT IT HINDERS THE ABILITY TO SEE OTHER VEHICLES DIRECTLY IN FRONT OF THE CAR. THE SHINE IS UNABLE TO BE WIPED CLEAN AND LEAVES A STICKY BLACK RESIDUE WHEN TOUCHED. IT APPEARS THAT THE DASHBOARD UPHOLSTERY MATERIAL AND/OR ADHESIVE IS DEFECTIVE. *TR
NHTSA ODI #10670323
51,242 miles · Jan 1, 2015
Seats
WHILE DRIVING, MY FRONT DRIVER SEAT BROKE LOOSE FROM THE LEFT RAIL. AFTER INSPECTING THE SEAT, I NOTICED IT BROKE OFF THE PART THAT IS WELDED TO THE RAIL. THIS COULD HAVE EASILY CAUSED AN ACCIDENT. I'VE ALREADY SEEN MULTIPLE OTHER RELATED INCIDENTS REPORTED. I'M GOING TO THE MAZDA DEALER TOMORROW AND SEE WHEAT THEY WILL DO. …
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WHILE DRIVING, MY FRONT DRIVER SEAT BROKE LOOSE FROM THE LEFT RAIL. AFTER INSPECTING THE SEAT, I NOTICED IT BROKE OFF THE PART THAT IS WELDED TO THE RAIL. THIS COULD HAVE EASILY CAUSED AN ACCIDENT. I'VE ALREADY SEEN MULTIPLE OTHER RELATED INCIDENTS REPORTED. I'M GOING TO THE MAZDA DEALER TOMORROW AND SEE WHEAT THEY WILL DO. PS. I'M 180 POUNDS, SO IT SEEMS THIS SEAT WAS POORLY WELDED. *JS
NHTSA ODI #10669511
65,000 miles · Dec 31, 2014
Steering
I WAS DRIVING TO WORK TODAY AND SIMILAR TO THE PREVIOUS POSTS, MY POWER STEERING LIGHT LIT UP AND STEERING ASSIST FAILED. 4 TIMES IN THE 4 MILE TRIP. *JS
NHTSA ODI #10669362
Mileage unknown · Dec 29, 2014
StructureVisibility/wiper
THE DASHBOARD OF MY MAZDA 3 IS MELTED FROM THE SUN AND CAUSES GLARE ON THE WINDSHIELD. IT BLOCKS VISION OF A PORTION OF THE ROAD. *TR
NHTSA ODI #10668778
55,000 miles · Dec 27, 2014
Structure
THERE IS A HAIRLINE CRACK IN MY 2010 MAZDA 3 DASHBOARD. IT IS DIRECTLY OVER THE PASSENGER SIDE AIRBAG AND I FEEL THIS IS A SAFETY ISSUE. I LIVE IN BUFFALO AND THE CRACK IS WORSE IN THE WINTER. I SPOKE WITH MAZDA AND SAID THIS WOULD BE EXPENSIVE TO REPAIR, HOWEVER, I HAVE CHECKED ONLINE AND MANY OTHER DRIVERS OF MAZDA'S HAVE HAD …
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THERE IS A HAIRLINE CRACK IN MY 2010 MAZDA 3 DASHBOARD. IT IS DIRECTLY OVER THE PASSENGER SIDE AIRBAG AND I FEEL THIS IS A SAFETY ISSUE. I LIVE IN BUFFALO AND THE CRACK IS WORSE IN THE WINTER. I SPOKE WITH MAZDA AND SAID THIS WOULD BE EXPENSIVE TO REPAIR, HOWEVER, I HAVE CHECKED ONLINE AND MANY OTHER DRIVERS OF MAZDA'S HAVE HAD THIS ISSUE. I WOULD LIKE TO GET THIS FIXED, HOWEVER, I AM A GRADUATE STUDENT AND CANNOT AFFORD THIS. I WOULD LIKE TO MAKE SURE THIS IS ONLY COSMETIC AND NOT A SAFETY CONCERN. *TR
NHTSA ODI #10668521
42,000 miles · Dec 19, 2014
StructureVisibility/wiperCrash
VEHICLE WITH CONTINUED ISSUE WITH MELTING DASHBOARD. REQUIRES VERY FREQUENT CLEANING OF THE INSIDE OF THE WINDSHIELD DUE TO THE SUBSTANCE BUILD-UP FROM THE DAILY HEATING IN THE FLORIDA CLIMATE. DURING THE DAY THE GLARE FROM THE SUN REFLECTS BACK ONTO THE WINDSHIELD CAUSING IT TO BE VERY DIFFICULT TO SEE. POLARIZED SUNGLASSES S…
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VEHICLE WITH CONTINUED ISSUE WITH MELTING DASHBOARD. REQUIRES VERY FREQUENT CLEANING OF THE INSIDE OF THE WINDSHIELD DUE TO THE SUBSTANCE BUILD-UP FROM THE DAILY HEATING IN THE FLORIDA CLIMATE. DURING THE DAY THE GLARE FROM THE SUN REFLECTS BACK ONTO THE WINDSHIELD CAUSING IT TO BE VERY DIFFICULT TO SEE. POLARIZED SUNGLASSES SEEMS TO MINIMIZE THE ISSUE. AT NIGHT, CERTAIN LIGHTING ALSO HIGHLIGHTS THE PROBLEMS ESPECIALLY WHEN SUNGLASSES ARE NOT APPROPRIATE. ON DECEMBER 8TH JUST AFTER SUNDOWN A VEHICLE BEGAN TO MAKE A LEFT TURN INTO MY RIGHT OF WAY AT AN INTERSECTION. THE STAR BURSTING FROM THE WINDSHIELD MADE IT IMPOSSIBLE TO SEE THAT THEY WERE TURNING IN FROM OF ME LEADING TO AN IMPACT. I BELIEVE THAT THIS DASHBOARD ISSUE PLAYED A VERY SIGNIFICANT ISSUE CONTRIBUTING TO THIS CRASH. THE FAULT WAS OBVIOUSLY THE OTHER DRIVER BUT DUE TO THE CIRCUMSTANCES I WAS UNABLE TO REACT QUICKLY. *TR
NHTSA ODI #10667288
47,500 miles · Dec 16, 2014
Seats
SAT IN DRIVERS SEAT HEARD AND FELT A SNAP UNDER DRIVERS SEAT. BROKEN WELD ON SEAT BRACE. *TR
NHTSA ODI #10664562
63,000 miles · Dec 9, 2014
Seats
DRIVER'S SIDE SEAT IS BECOMING LOOSE AND "CLUNKING" UPON CORNERING AND ACCELERATION. A POST TO A MAZDA GROUP, AS WELL AS GOOGLE SEARCHES RESULTS IN HUNDREDS OF COMPLAINS OF THE SEAT TRACKS BREAKING AND THIS BEING A "COMMON FIX". THIS SHOULD BE A HUGE SAFETY CONCERN THAT COULD CAUSE AN ACCIDENT, OR CAUSE FURTHER INJURY IN THE CAS…
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DRIVER'S SIDE SEAT IS BECOMING LOOSE AND "CLUNKING" UPON CORNERING AND ACCELERATION. A POST TO A MAZDA GROUP, AS WELL AS GOOGLE SEARCHES RESULTS IN HUNDREDS OF COMPLAINS OF THE SEAT TRACKS BREAKING AND THIS BEING A "COMMON FIX". THIS SHOULD BE A HUGE SAFETY CONCERN THAT COULD CAUSE AN ACCIDENT, OR CAUSE FURTHER INJURY IN THE CASE OF AN ACCIDENT. *TR
NHTSA ODI #10663241
Mileage unknown · Dec 6, 2014
StructureVisibility/wiper
MY DASHBOARD IS MELTING (AND STICKY) AND IS CAUSING A SIGNIFICANT GLARE ON MY WINDSHIELD REDUCING MY VISIBILITY. I AM EXPERIENCING A LOT OF DIFFICULTY SEEING OUT OF MY WINDSHIELD SINCE IT IS ALMOST IMPOSSIBLE TO SEE OUT OF IT AT TIMES DUE TO THE GLARE. *TR
NHTSA ODI #10662569
72,600 miles · Dec 4, 2014
Seats
I OPENED MY CAR AND SAT DOWN IN THE DRIVERS SEAT AS PER USUAL ONLY TO FIND THAT THE LEFT SIDE OF MY SEAT FELT LOOSE. AS I LEANED FORWARD AND BACKWARDS I COULD FEEL THE SEAT MOVING WITH ME. I GOT OUT AND LOOKED UNDER MY SEAT TO SEE WHAT MAY BE LOOSE. WHAT I FOUND WAS THAT THE PART OF THE SEAT ASSEMBLY THAT ATTACHES TO THE RAIL SY…
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I OPENED MY CAR AND SAT DOWN IN THE DRIVERS SEAT AS PER USUAL ONLY TO FIND THAT THE LEFT SIDE OF MY SEAT FELT LOOSE. AS I LEANED FORWARD AND BACKWARDS I COULD FEEL THE SEAT MOVING WITH ME. I GOT OUT AND LOOKED UNDER MY SEAT TO SEE WHAT MAY BE LOOSE. WHAT I FOUND WAS THAT THE PART OF THE SEAT ASSEMBLY THAT ATTACHES TO THE RAIL SYSTEM HAD COME OUT. I LOOKS LIKE A SMALL METAL BOLT THAT GOES THROUGH A METAL RAIL AND IS EITHER BOLTED DOWN ON THE OPPOSITE SIDE OR WELDED TOGETHER. *TR
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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