Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
700–25K
11625–50K
12150–75K
7775–100K
77100–150K
26150K+
487 reports with mileage · 199 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports5 fire reports11 injury reports
What owners actually said
686 reports
Mileage unknown · Aug 3, 2015
Structure
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THERE WAS A GLARE AND A STICKY RESIDUE SUBSTANCE ON THE DASHBOARD THAT WAS CAUSING POOR VISIBILITY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT …
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TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THERE WAS A GLARE AND A STICKY RESIDUE SUBSTANCE ON THE DASHBOARD THAT WAS CAUSING POOR VISIBILITY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10745832
Mileage unknown · Aug 2, 2015
Unknown Or OtherVisibility/wiper
THE DASHBOARD ON MY 2010 MAZDA 3 STARTED MELTING ABOUT TWO YEARS AGO BECOMING MORE STICKY AND REFLECTIVE OVER TIME TO POINT WHERE IT HAS A PLASTIC, CHEMICAL SMELL EMITTING FROM IT. MOREOVER, IT HAS BECOME ALMOST IMPOSSIBLE TO SEE OUT OF THE DRIVER SIDE WINDOW DUE TO THE SEVERE REFLECTION. THIS HAS PROGRESSIVELY WORSENED OVER TH…
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THE DASHBOARD ON MY 2010 MAZDA 3 STARTED MELTING ABOUT TWO YEARS AGO BECOMING MORE STICKY AND REFLECTIVE OVER TIME TO POINT WHERE IT HAS A PLASTIC, CHEMICAL SMELL EMITTING FROM IT. MOREOVER, IT HAS BECOME ALMOST IMPOSSIBLE TO SEE OUT OF THE DRIVER SIDE WINDOW DUE TO THE SEVERE REFLECTION. THIS HAS PROGRESSIVELY WORSENED OVER THE PAST YEAR. I AM IN DISBELIEF THAT THE MANUFACTURER WOULD USE MATERIAL FOR A DASHBOARD THAT MELTS AND EMITS CHEMICALS. CLEARLY, MAZDA CHOSE TO USE INFERIOR MATERIALS FOR THE DASHBOARD. CONSIDERING THE PLETHORA OF COMPLAINTS AND STATEMENTS REGARDING THE SAFETY ISSUE OF LIMITED VISIBILITY DUE TO REFLECTION, IT IS VASTLY IRRESPONSIBLE THAT MAZDA HAS NOT ISSUED A RECALL TO CORRECT THIS PROBLEM. VEHICLE OWNERS SHOULD NOT BE LEFT TO SEEKING CLASS ACTION LAW SUITS TO MAKE MAZDA CORRECT THEIR MISTAKE.
NHTSA ODI #10745623
65,000 miles · Aug 1, 2015
Wheels
TPMS BLOW OUT WHILE DRIVING IN THE HIGHWAY. HERE IS AN IMAGE OF MY THIRD TPMS THAT WOULD HAVE BLOWN OUT WHILE DRIVING IN THE HIGHWAY. GOOD THING I NOTICED THIS BECAUSE I NOW KNOW TO CHECK FOR IT. HTTP://TINYPIC.COM/R/2PT89CL/8 HTTP://TINYPIC.COM/R/2UNWLR5/8 HTTP://TINYPIC.COM/R/O6A64J/8 HTTP://TINYPIC.COM/R/5Z2VC9/8
NHTSA ODI #10745530
60,000 miles · Jul 29, 2015
Structure
THE DASHBOARD HAS BECOME VERY STICKY AND SHINY. IT REFLECTS BACK INTO MY FACE WHEN DRIVING AND IS VERY VERY DANGEROUS. IT HAS GOTTEN WORSE IN THE LAST FEW MONTHS AND APPEARS TO CONTINUE TO BE SHINY...UPDATED 10/27/15 *BF
NHTSA ODI #10744811
82,064 miles · Jul 27, 2015
Unknown Or Other
MY DASHBOARD IS MELTING. WHEN I RUB MY FINGER ON IT BLACK RESIDUE EASILY COMES OFF. IF YOU PRESS DOWN WITH YOUR FINGER IT IS VERY EASY TO TAKE CHUNKS OFF WITH YOUR NAIL. THE GOOEY DASHBOARD IS SHINY WHICH EMITS A REFLECTION ON THE WINDSHIELD WHICH THEN IN TURN IMPAIRS MY VISION. THIS CAN BE VERY DANGEROUS AS ONE DRIVES. WHEN ONE…
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MY DASHBOARD IS MELTING. WHEN I RUB MY FINGER ON IT BLACK RESIDUE EASILY COMES OFF. IF YOU PRESS DOWN WITH YOUR FINGER IT IS VERY EASY TO TAKE CHUNKS OFF WITH YOUR NAIL. THE GOOEY DASHBOARD IS SHINY WHICH EMITS A REFLECTION ON THE WINDSHIELD WHICH THEN IN TURN IMPAIRS MY VISION. THIS CAN BE VERY DANGEROUS AS ONE DRIVES. WHEN ONE GOES INTO THE CAR IT EMITS AN ODOR SIMILAR TO A PLASTIC FORK THAT HAS BEEN LEFT IN A DISHWASHER. INHALING TOXINS IS NOT SOMETHING I WANT AS PART OF MY DAILY LIFE.
NHTSA ODI #10743850
Mileage unknown · Jul 27, 2015
Unknown Or OtherVisibility/wiper
THE PLASTIC DASHBOARD PANEL HAS MELTED AND NOW HAS A STICKY TEXTURE. IT IS ALSO HIGHLY REFLECTIVE, CAUSING DANGEROUS GLARE ON THE WINDSHIELD WHEN DRIVING.
NHTSA ODI #10743774
114,000 miles · Jul 27, 2015
SeatsStructure
A COUPLE MONTHS AGO I HEARD A CLICK WHILE DRIVING MY CAR AND AFTER HEARING THAT CLICK I NOTICED THAT MY DRIVERS CAR SEAT TITLED A LITTLE. YESTERDAY AFTER LOADING MY CAR I HEARD ANOTHER CLICK AND NOW BOTH FRONT WELDS ATTACHING MY DRIVERS SEAT TO THE FLOOR BOARD HAVE BROKEN OFF LEAVING MY DRIVERS CAR SEAT COMPLETELY UNATTACHED AT …
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A COUPLE MONTHS AGO I HEARD A CLICK WHILE DRIVING MY CAR AND AFTER HEARING THAT CLICK I NOTICED THAT MY DRIVERS CAR SEAT TITLED A LITTLE. YESTERDAY AFTER LOADING MY CAR I HEARD ANOTHER CLICK AND NOW BOTH FRONT WELDS ATTACHING MY DRIVERS SEAT TO THE FLOOR BOARD HAVE BROKEN OFF LEAVING MY DRIVERS CAR SEAT COMPLETELY UNATTACHED AT THE FRONT. MY CAR IS NOW EXTREMELY UNSAFE AND BASICALLY A ROCKING CHAIR. AFTER CALLING BOTH THE DEALERSHIP I PURCHASED MY CAR FROM AND THE MAZDA DEALERSHIP THEY BOTH TURNED ME AWAY TELLING ME IT WASN'T SOMETHING THAT THEY WOULD LOOK AT. THIS IS AN EXTREME DANGER AND AFTER DOING MY RESEARCH ON THE INTERNET IT SEEMS TO BE A VERY COMMON PROBLEM WITH THESE CARS. THIS NEEDS TO BE RECALLED.
NHTSA ODI #10743633
Mileage unknown · Jul 21, 2015
Unknown Or Other
2010 MAZDA 3 DASHBOARD IS MELTING. CONDITION IS MORE PRONOUNCED DURING HOT SUMMER MONTHS. AS A RESULT OF THE MELTING DASH, VISIBILITY CAN OCCASIONALLY BECOME OBSCURED BY SUNLIGHT GLARE CAUSING SERIOUS SAFETY HAZARDS. MELTING DASH MATERIAL IS TRANSFERRED TO REMOVABLE SUN SCREEN PUT IN TO REFLECT SUNLIGHT OUT OF THE VEHICLE - THIS…
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2010 MAZDA 3 DASHBOARD IS MELTING. CONDITION IS MORE PRONOUNCED DURING HOT SUMMER MONTHS. AS A RESULT OF THE MELTING DASH, VISIBILITY CAN OCCASIONALLY BECOME OBSCURED BY SUNLIGHT GLARE CAUSING SERIOUS SAFETY HAZARDS. MELTING DASH MATERIAL IS TRANSFERRED TO REMOVABLE SUN SCREEN PUT IN TO REFLECT SUNLIGHT OUT OF THE VEHICLE - THIS MELTED DASH MATERIAL CAN THEN BE TRANSFERRED TO THE WINDSHIELD ITSELF WHICH IS DIFFICULT TO CLEAN.
NHTSA ODI #10735390
120,000 miles · Jul 21, 2015
Unknown Or OtherVisibility/wiper
THE DASH BOARD IS MELTING WHICH IS CAUSING A REFLECTION INTO THE WINDSHIELD MAKING IT DIFFICULT TO SEE WHILE DRIVING.
NHTSA ODI #10735386
90,522 miles · Jul 19, 2015
StructureVisibility/wiper
DASHBOARD IS MELTING CREATING HORRIBLE GLARE IN LINE OF VISION OCCLUDING ONCOMING CARS. I HAVE PICTURES OF HOW TERRIBLE THE GLARE OF THE DASHBOARD REFLECTION IS CREATING WHILE DRIVING. I FEEL LIKE THIS IS A SAFETY HAZARD AND SOMEONE WILL FAIL TO SEE AN ONCOMING CAR OR CHILD CROSSING THE STREET DUE TO THIS DEFECT. *TR
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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