Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
700–25K
11625–50K
12150–75K
7775–100K
77100–150K
26150K+
487 reports with mileage · 199 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports5 fire reports11 injury reports
What owners actually said
686 reports
Mileage unknown · Jul 19, 2017
Seats
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA) AN…
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TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS
NHTSA ODI #11006443
Mileage unknown · Jul 17, 2017
Seats
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED SHE RECEIVED THE RECALL NOTIFICATION OVER 2 MONTHS AGO. THE DEALER ( FIVE STAR MAZDA 3068 RIVERSIDE DR, MACON GA, 31210) STATED THAT THE PARTS WERE U…
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TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED SHE RECEIVED THE RECALL NOTIFICATION OVER 2 MONTHS AGO. THE DEALER ( FIVE STAR MAZDA 3068 RIVERSIDE DR, MACON GA, 31210) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR TO CALL BACK IN A FEW MONTHS, WHEN THE CONTACT CALLED BACK IN JULY SHE WAS INFORMED PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11005939
Mileage unknown · Jul 13, 2017
Unknown Or Other
THE DASH BOARD IS MELTING.
NHTSA ODI #11005146
Mileage unknown · Jul 10, 2017
Structure
THE DASH BOARD HAS STARTED TO MELT AND BECOME VERY STICKY AND SHINY. THE SHINY REFLECTION FROM THE DASHBOARD CREATES A GLARE ON THE WINDSHIELD MAKING IT DIFFICULT TO SEE WHEN IT IS SUNNY OUTSIDE.
NHTSA ODI #11004042
85,000 miles · Jul 7, 2017
Electrical SystemExterior LightingService Brakes
THE CAR WILL INTERMITTENTLY NOT SHIFT OUT OF PARK DUE TO THE SHIFT LOCK NOT RELEASING PROPERLY, AND THE STOP LIGHTS AND HORN ARE NOT FUNCTIONING PROPERLY AS WELL. THIS SEAMS TO BE TYPICAL OF THE MAZDA3'S DUE TO THE HORN SHORTING THE FUSE AND THE BRAKE SWITCH GOING BAD, AND DEFINITELY MAKES THE CAR MORE ACCIDENT PRONE. OTHERS SEA…
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THE CAR WILL INTERMITTENTLY NOT SHIFT OUT OF PARK DUE TO THE SHIFT LOCK NOT RELEASING PROPERLY, AND THE STOP LIGHTS AND HORN ARE NOT FUNCTIONING PROPERLY AS WELL. THIS SEAMS TO BE TYPICAL OF THE MAZDA3'S DUE TO THE HORN SHORTING THE FUSE AND THE BRAKE SWITCH GOING BAD, AND DEFINITELY MAKES THE CAR MORE ACCIDENT PRONE. OTHERS SEAM TO REPORT THE CRUISE CONTROL FUNCTIONS STOP WORKING DUE TO THE SAME FUSE BEING USED FOR STOP LIGHTS AND THE CRUISE CONTROL FUNCTION.
NHTSA ODI #11003541
Mileage unknown · Jun 21, 2017
Unknown Or OtherVisibility/wiper
MY DASH HAS GLARE FROM DASH MELT
NHTSA ODI #11000520
Mileage unknown · Jun 14, 2017
Seats
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING UNKNOWN SPEEDS, THE SEAT DETACHED FROM THE BRACKETS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE CONTACT CALLED A LOCAL DEALER (DIAMOND MAZDA LOCATED AT 10968 AIRLINE HIGHWAY BATON ROUGE, LA 70816 225-295-3900) AND WAS INFORMED THAT THEY WE…
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TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING UNKNOWN SPEEDS, THE SEAT DETACHED FROM THE BRACKETS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE CONTACT CALLED A LOCAL DEALER (DIAMOND MAZDA LOCATED AT 10968 AIRLINE HIGHWAY BATON ROUGE, LA 70816 225-295-3900) AND WAS INFORMED THAT THEY WERE NO LONGER IN BUSINESS AFTER SEVERAL ATTEMPTED PHONE CALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10995098
30,330 miles · Jun 9, 2017
Power Train
SIMILAR TO COMPLAINTS I HAVE SEEN FROM OTHER OWNERS OF THIS CAR, CLUTCH UNEXPECTEDLY GAVE OUT AROUND 30,000 MILES. DRIVER WAS PROFICIENT IN MANUAL TRANSMISSION AND INCIDENTS WOULD SUGGEST A CLUTCH PROBLEM UNTIL CLUTCH FAILED AND CAR COULD NOT ACCELERATE ON HIGHWAY.
NHTSA ODI #10994110
34,355 miles · Jun 7, 2017
Seats
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED. THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT NAPLETON SUBARU MAZDA INC (1555 EAST RAND ROAD ARLINGTON HEIGHTS, ILLINOIS 60004, PHONE: 847-255-5700). THE DRIVER'S SEAT WAS INSPECTED DUE TO FEELING LOOSE WHILE DRIVING. IT WAS DISCOVERED THA…
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TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED. THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT NAPLETON SUBARU MAZDA INC (1555 EAST RAND ROAD ARLINGTON HEIGHTS, ILLINOIS 60004, PHONE: 847-255-5700). THE DRIVER'S SEAT WAS INSPECTED DUE TO FEELING LOOSE WHILE DRIVING. IT WAS DISCOVERED THAT THE DRIVER'S SEAT LINKAGE FAILED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SEAT WAS A POWER SEAT AND NOT MANUAL; THEREFORE, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE RECALL ONLY INCLUDED THE MANUAL SEATS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 34,355. UPDATED 07/18/17*LJ *JS
NHTSA ODI #10993805
107,000 miles · Jun 4, 2017
Electrical SystemExterior LightingWheels
ONE OF THE TWO ELECTRICALS BROKE LOOSE THAT'S CONNECTED TO THE BATTERY THAT STARTS THE CAR. MY CAR LITERALLY STALLED OUT ON ME IN THE MIDDLE OF AN INTERSECTION. I WAS ALMOST HIT BECAUSE OF THAT. ANOTHER ISSUE IS MY RIGHT BACK TIRE. ONE OF THE LUG NUTS WON'T COME OFF AND THAT IS A SAFETY ISSUE. IF SOMETHING HAPPENS TO MY TIRE…
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ONE OF THE TWO ELECTRICALS BROKE LOOSE THAT'S CONNECTED TO THE BATTERY THAT STARTS THE CAR. MY CAR LITERALLY STALLED OUT ON ME IN THE MIDDLE OF AN INTERSECTION. I WAS ALMOST HIT BECAUSE OF THAT. ANOTHER ISSUE IS MY RIGHT BACK TIRE. ONE OF THE LUG NUTS WON'T COME OFF AND THAT IS A SAFETY ISSUE. IF SOMETHING HAPPENS TO MY TIRE, I'M NOT GOING TO BE ABLE TO GET A NEW TIRE TO REPLACE THE OLD ONE. ANOTHER ISSUE IS THE LIGHT ON THE CEILING OF MY CAR BROKE. THE WIRES ARE EXPOSED. MY DASHBOARD IN MY CAR IS ALSO MELTING.
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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