NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
686 reports171,000 miles · Mar 4, 2018
Air BagsCrashInjury
I WAS INVOLVED IN A FRONT END COLLISION, SITTING AT A STOP LIGHT AND HIT HEAD ON BY A CAR THAT WAS STRUCK BY ANOTHER CAR FAILING TO YIELD THE RIGHT OF WAY. IT WAS DETERMINED THAT I WAS HIT BY THE OTHER CAR MOVING AT APPROXIMATELY 55 MPH IN THE FRONT END OF MY CAR, FLIPPING IT INTO THE DITCH NOSE FIRST. I AM FORTUNATE TO BE HERE …
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I WAS INVOLVED IN A FRONT END COLLISION, SITTING AT A STOP LIGHT AND HIT HEAD ON BY A CAR THAT WAS STRUCK BY ANOTHER CAR FAILING TO YIELD THE RIGHT OF WAY. IT WAS DETERMINED THAT I WAS HIT BY THE OTHER CAR MOVING AT APPROXIMATELY 55 MPH IN THE FRONT END OF MY CAR, FLIPPING IT INTO THE DITCH NOSE FIRST. I AM FORTUNATE TO BE HERE WRITING THIS BECAUSE MY AIR BAGS IN THE CAR DID NOT DEPLOY AND THEY MOST CERTAINLY SHOULD HAVE. OWNERS RELY ON THEIR CAR'S AIR BAG TO DEPLOY IN THE EVENT OF THIS TYPE OF SITUATION. I AM FORTUNATE TO HAVE HAD MY SEAT BELT ON. I SUFFERED A CONCUSSION, WHIPLASH AND A HIP ISSUE THAT HAS YET TO BE DIAGNOSED. PLEASE FIX THIS DANGEROUS PROBLEM BEFORE SOMEONE ELSE PAYS DEARLY FOR THIS WITH THEIR LIFE. I WAS FORTUNATE.
NHTSA ODI #11076165
5 miles · Mar 1, 2018
Electrical SystemFire
THE 12V POWER CHARGING PORT STARTED ON FIRE. IT WAS SPEAKING FLAMES WHEN CHARGER WAS PLUGGED IN TO CHARGING PORT. IT STARTED DOING THIS WHILE IN MOTION AND STATIONARY.
NHTSA ODI #11075645
266,230 miles · Feb 24, 2018
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
MAZDA 3 ENGINE LIGHT ON FOR 2 YEARS. I HAVE TAKEN CAR TO MULTIPLE MECHANICS AND IN 1-2 DAYS LIGHT IS BACK ON. RECENTLY CAR SEEMS TO HIC CUP ON SHIFTING AND ON BRAKING THE BACK END OF CAR SEEMS TO RUN INTO THE FRONT END. IN LAST 2 WKS AN AT LIGHT CAME ON AND CAR ALMOST WOULDN'T SHIFT IN GEAR. I HAVE A VERIZON HOM AND GOT S MESSAG…
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MAZDA 3 ENGINE LIGHT ON FOR 2 YEARS. I HAVE TAKEN CAR TO MULTIPLE MECHANICS AND IN 1-2 DAYS LIGHT IS BACK ON. RECENTLY CAR SEEMS TO HIC CUP ON SHIFTING AND ON BRAKING THE BACK END OF CAR SEEMS TO RUN INTO THE FRONT END. IN LAST 2 WKS AN AT LIGHT CAME ON AND CAR ALMOST WOULDN'T SHIFT IN GEAR. I HAVE A VERIZON HOM AND GOT S MESSAGE INDICATING 'SOLENOID STUCK ON E'. WHEN I CALLED FIRESTONE THEY STATED THOSE MAZDA 3 HAVE THAT PROBLEM AND THAT I NEED TO TAKE CAR TO MAZDA. IN TRYING TO UNDERSTAND MY ISSUE I GOOGLED PROBLEM THAT SHOWED THERE WAS A ELECTRICAL RECALL THAT MAY CAUSE ENGINE TO STOP OR PROBLEMS SHIFTING.
NHTSA ODI #11074640
64,040 miles · Feb 21, 2018
Tires
I WAS DRIVING ON THE HIGHWAY WHEN I HAD A COMPLETE LOSS OF AIR PRESSURE WHILE TRAVELING AT APPROXIMATELY 60 TO 65 MPH NEARLY LOSING CONTROL MY MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF THE HIGHWAY AND EXAMINE MY TIRE, AND SAW THAT MY VALVE STEM WAS COMPLETELY MISSING FROM THE FRONT LEFT WHEEL. UPON CLOSER INSPECTION, IT APPEA…
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I WAS DRIVING ON THE HIGHWAY WHEN I HAD A COMPLETE LOSS OF AIR PRESSURE WHILE TRAVELING AT APPROXIMATELY 60 TO 65 MPH NEARLY LOSING CONTROL MY MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF THE HIGHWAY AND EXAMINE MY TIRE, AND SAW THAT MY VALVE STEM WAS COMPLETELY MISSING FROM THE FRONT LEFT WHEEL. UPON CLOSER INSPECTION, IT APPEARS THAT THE WHEEL THREADS SHOWS SIGNS OF CORROSION WHICH MAY HAVE RESULTED IN THE TPMS MONITOR AND VALVE STEM BREAKING OFF.
NHTSA ODI #11074192
134,000 miles · Feb 7, 2018
Unknown Or OtherInjury
EXPLODING SUNROOF. THE GLASS IN MY SUNROOF SPONTANEOUSLY EXPLODED WHILE TRAVELING ON THE HIGHWAY. A LOUD BANG, FOLLOWED BY GLASS SHOWERING OCCUPANTS, RESULTING IN MINOR INJURIES. UPON REVIEW, THE GLASS APPEARED TO BLOWN UP AND OUTWARD FROM THE VEHICLE.
NHTSA ODI #11071605
109,000 miles · Jan 30, 2018
Electrical SystemPower Train
AFTER TURNING ON THE CAR AND SHIFTING IT INTO DRIVE, THE CAR ACCELERATED AT ABOUT 20 MPH WITHOUT A FOOT ON THE GAS.
NHTSA ODI #11065970
127,300 miles · Jan 10, 2018
Seats
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT A PORTION OF THE POWER SEAT SEPARATED FROM THE TRACKS. COCHRAN MAZDA OF NORTH HILLS (10855 PERRY HWY, WEXFORD, PA 15090) STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE POWER SEAT WAS NOT INCLUDED IN A RECALL. THE FAI…
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TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT A PORTION OF THE POWER SEAT SEPARATED FROM THE TRACKS. COCHRAN MAZDA OF NORTH HILLS (10855 PERRY HWY, WEXFORD, PA 15090) STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE POWER SEAT WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,300.
NHTSA ODI #11062034
179,000 miles · Dec 27, 2017
Electronic Stability Control (esc)
BRAKE PEDAL TRAVEL WENT SOFT(HAD TO PUMP)BRAKE PEDAL FOR TEMPORARY(NORMAL) PEDAL TRAVEL(FEEL). MAZDA GARAGE STATED HYDRAULIC ABS UNIT BAD. ALSO NO WANING LIGHTS LIT ON DASHBOARD. MECHANIC STATED YAW CODE WAS THROWN IN CODE READER. STATED OLD CODE. I REPLACED THE ABS HYDRAULIC UNIT AT THE MAZDA DEALERSHIP. NOW THERE IS A DYNAMIC…
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BRAKE PEDAL TRAVEL WENT SOFT(HAD TO PUMP)BRAKE PEDAL FOR TEMPORARY(NORMAL) PEDAL TRAVEL(FEEL). MAZDA GARAGE STATED HYDRAULIC ABS UNIT BAD. ALSO NO WANING LIGHTS LIT ON DASHBOARD. MECHANIC STATED YAW CODE WAS THROWN IN CODE READER. STATED OLD CODE. I REPLACED THE ABS HYDRAULIC UNIT AT THE MAZDA DEALERSHIP. NOW THERE IS A DYNAMIC STABILITY CONTROL LIT ON THE DASHBOARD. THE ABS WAS WORKING THE NIGHT BEFORE (SNOW ON THE GROUND) AND NO STEADY LIGHT LIT. JUST FLASH WHEN IT ACTIVATED. ABS HYDRAULIC UNIT REPLACED 12-27-2017
NHTSA ODI #11056981
140,000 miles · Dec 19, 2017
Electronic Stability Control (esc)Exterior Lighting
THE ELECTRICAL SYSTEMS IS NOT WORKING RIGHT THE LIGHTS ON THE IN SIDE OF THE CAR COME ON WHEN YOU GET UP TO 75 TO 80 MPH THEY START FLASHING.THE AIR BAG LIGHT LIGHT COME ON THE STEERING COLUMN LOCK UP A LOT OF TIME WERE I HAVE A HARD TIME GETTING THE KEY IN THE IGNITION
NHTSA ODI #11055448
96,000 miles · Dec 13, 2017
EngineUnknown Or Other
ON TWO SEPARATE OCCASION THAT WERE SEVERAL MONTHS APART FROM ONE ANOTHER, MY VEHICLE HAS SHUT OFF WHILE I HAVE BEEN DRIVING. ON BOTH OCCASIONS I DID NOT TOUCH THE KEY IN THE IGNITION IN ANY WAY. THERE WERE NO BUMPS OR DRASTIC CHANGES IN THE DRIVING CONDITIONS. THE STEERING ON THE VEHICLE LOCKED UP AND I HAD TO HURRY TO GET IT ST…
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ON TWO SEPARATE OCCASION THAT WERE SEVERAL MONTHS APART FROM ONE ANOTHER, MY VEHICLE HAS SHUT OFF WHILE I HAVE BEEN DRIVING. ON BOTH OCCASIONS I DID NOT TOUCH THE KEY IN THE IGNITION IN ANY WAY. THERE WERE NO BUMPS OR DRASTIC CHANGES IN THE DRIVING CONDITIONS. THE STEERING ON THE VEHICLE LOCKED UP AND I HAD TO HURRY TO GET IT START AGAIN. BOTH INCIDENTS I WAS ACTIVELY DRIVING ON CITY STREETS. I WAS ON A 45 MPH ROAD THE FIRST TIME AND A 35 MPH ROAD THE SECOND TIME. I HAVE NO IDEA WHAT CAUSED THE ISSUE BUT IT HAS HAPPENED TWICE FOR NO APPARENT REASON AT ALL. THE LAST TIME THAT IT OCCURRED, I WAS JUST COMPLETING A TURN.
NHTSA ODI #11054622
Official recalls
3Feb 9, 2017
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Apr 16, 2009
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.