I BOUGHT MY CAR NEW AT THE END OF 2009 IN TEXAS. WITHIN THE LAST YEAR OF OWNERSHIP, MY DASHBOARD HAS GOTTEN STICKY AND VERY SHINY. WITH DAYTIME DRIVING, THE SUN GLARES ON MY DASH AND PREVENTS ME FROM BEING ABLE TO SEE DIRECTLY IN FRONT OF ME. IT IS AN UNMANAGEABLE CONDITION; IT IS DANGEROUS TO DRIVE WITH IMPAIRED ROAD VISION. …
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I BOUGHT MY CAR NEW AT THE END OF 2009 IN TEXAS. WITHIN THE LAST YEAR OF OWNERSHIP, MY DASHBOARD HAS GOTTEN STICKY AND VERY SHINY. WITH DAYTIME DRIVING, THE SUN GLARES ON MY DASH AND PREVENTS ME FROM BEING ABLE TO SEE DIRECTLY IN FRONT OF ME. IT IS AN UNMANAGEABLE CONDITION; IT IS DANGEROUS TO DRIVE WITH IMPAIRED ROAD VISION. IT IS TOTALLY UNACCEPTABLE, AND I NO LONGER DRIVE AT CERTAIN TIMES OF THE DAY TO AVOID BEING IN AN ACCIDENT. I AM AWARE THAT THIS IS A WIDESPREAD PROBLEM FOR 2010 MAZDA 3 VEHICLES LIKE MINE. PLEASE RECTIFY THIS OBVIOUSLY DANGEROUS DEFECT WITH THE MANUFACTURER AND PROVIDE ME WITH A CORRECTION. YOUR TIMELY RESPONSE WOULD BE MUCH APPRECIATED. THANK YOU......UPDATED 12/03/15 *BF UPDATED 11/22/2017*CN
NHTSA ODI #10734100
50,000 miles · Jul 12, 2015
Unknown Or Other
DASH HAS BECOME STICKY AND IS MELTING. IT IS A SAFETY ISSUE IN THAT IT CAUSES AN EXTREME GLARE ON THE WINDSHIELD THAT OBSTRUCTS VISION.
NHTSA ODI #10733488
81,000 miles · Jul 7, 2015
Unknown Or Other
DASH HAS BECOME STICKY AND APPEARS TO BE SLOWLY MELTING TO THE POINT IT CANNOT BE CLEANED. IT IS A SAFETY ISSUE IN THAT IT CAUSES A GLARE ON THE WINDSHIELD THAT OBSTRUCTS CLEAR VISION TO ONCOMING TRAFFIC.
NHTSA ODI #10732404
Mileage unknown · Jul 5, 2015
Unknown Or Other
MY DASHBOARD IS MELTING AND IS CAUSING GLARE ON THE WINDSHIELD.
NHTSA ODI #10732027
Mileage unknown · Jul 1, 2015
Unknown Or Other
THE DASH BOARD IS MELTING AND MAKES A HORRIABLE GLARE AND I CAN NOT SEE SOMETIME WHEN THE SUN HITS. GREKO MAZDA HAS REFUSED TO FIX FOR FREE. WANTS ME TO PAY $250 NOT MY FALULT THAT MAZDA MAKE A INFIERER PRODUCT
NHTSA ODI #10731506
82,334 miles · Jun 27, 2015
Unknown Or Other
THE DASHBOARD IS CRACKING ON THE PASSENGER SIDE AND MELTING ON THE DRIVERS SIDE.
NHTSA ODI #10730798
40,000 miles · Jun 22, 2015
Unknown Or Other
THE DASHBOARD, PARTICULARLY THE PART OVER THE STEERING WHEEL IS MELTING. IT IS STICKY AND SHINY, AND IT CREATES A HORRIBLE GLARE ON THE WINDSHIELD AT CERTAIN TIMES OF THE DAY.
NHTSA ODI #10726668
30,000 miles · Jun 21, 2015
Unknown Or OtherVisibility/wiper
DASH HAS GLARE FROM ON THE TOP THAT CAUSES SAFETY ISSUES. DASH HAS AREAS THAT ARE MELTING AND CAUSE GLARE FROM THE SUN THAT PREVENTS SAFE DRIVING. MAZDA NEEDS TO REPLACE DASH JUST LIKE TOYOTA IS DOING ON EVEN OLDER CARS. MAZDA CHOOSE INFERIORS PARTS AND NOT OWNERS HAVE A SAFETY ISSUE; MAZDA STEP-UP AND REPLACE THE DASH ON MAZ…
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DASH HAS GLARE FROM ON THE TOP THAT CAUSES SAFETY ISSUES. DASH HAS AREAS THAT ARE MELTING AND CAUSE GLARE FROM THE SUN THAT PREVENTS SAFE DRIVING. MAZDA NEEDS TO REPLACE DASH JUST LIKE TOYOTA IS DOING ON EVEN OLDER CARS. MAZDA CHOOSE INFERIORS PARTS AND NOT OWNERS HAVE A SAFETY ISSUE; MAZDA STEP-UP AND REPLACE THE DASH ON MAZDA 3.
NHTSA ODI #10726431
65,000 miles · Jun 14, 2015
StructureUnknown Or OtherVisibility/wiper
MY DASHBOARD IS MELTING. MY CAR ISN'T EVEN FIVE YEARS OLD AND THE DASHBOARD HAS BASICALLY MELTED TO A POINT WHERE I HAVE TO REPLACE IT. THERE ARE ISSUES ALL OVER ABOUT THIS ON CERTAIN VEHICLES AND AS FAR AS I UNDERSTAND MAZDA WILL NOT PLACE A RECALL, BUT SAYS I HAVE TO PAY $1500 TO FIX IT BECAUSE THE GLARE OF THE MELTING REFLE…
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MY DASHBOARD IS MELTING. MY CAR ISN'T EVEN FIVE YEARS OLD AND THE DASHBOARD HAS BASICALLY MELTED TO A POINT WHERE I HAVE TO REPLACE IT. THERE ARE ISSUES ALL OVER ABOUT THIS ON CERTAIN VEHICLES AND AS FAR AS I UNDERSTAND MAZDA WILL NOT PLACE A RECALL, BUT SAYS I HAVE TO PAY $1500 TO FIX IT BECAUSE THE GLARE OF THE MELTING REFLECTS OFF MY WINDSHIELD WHEN I DRIVE WHICH CAUSES A HAZARD.
NHTSA ODI #10725139
49,000 miles · Jun 13, 2015
Unknown Or Other
MY DASHBOARD IS MELTING AS IT GETS HOTTER HERE, I HAVE FOUND OTHERS WITH THIS ISSUE ON LINE AND THERE ARE CLASS ACTION SUITS BUT I REALLY JUST WANT MINE REPLACED BY MAZDA BEFORE I EVER BUY OUT NEXT ONE, IF THEY DO NOT FIX IT WE WILL BUY ANOTHER MAKERS VEHICLE FOR OUR NEXT CAR. IT'S REALLY STICKY AND NASTY AND WILL GLARE IN THE S…
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MY DASHBOARD IS MELTING AS IT GETS HOTTER HERE, I HAVE FOUND OTHERS WITH THIS ISSUE ON LINE AND THERE ARE CLASS ACTION SUITS BUT I REALLY JUST WANT MINE REPLACED BY MAZDA BEFORE I EVER BUY OUT NEXT ONE, IF THEY DO NOT FIX IT WE WILL BUY ANOTHER MAKERS VEHICLE FOR OUR NEXT CAR. IT'S REALLY STICKY AND NASTY AND WILL GLARE IN THE SUNSHINE .
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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