MY DASHBOARD MELTED. *TR
2010 Mazda MAZDA3
Owner reports · Recalls · Investigations
More warning signs than most MAZDA3 years
Owner complaints for the 2010 Mazda MAZDA3 are substantially higher than the model-year median of 108.
About this comparison →How this year compares
Owner complaints by model year
Compare all MAZDA3 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
487 reports with mileage · 199 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Seats. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
169 reportsI BOUGHT MY 2010 MAZDA 3 BRAND NEW. NOW THAT I HAVE PAID IT OFF, I'VE NOTICED THE DASHBOARD STARTING TO MELT RIGHT ABOVE THE STEERING WHEEL. THIS STARTED OVER THE SUMMER AND HAS BECOME WORSE SPREADING OVER A RATHER LARGE PORTION OF MY DASH. AND WHILE THIS MAY LOOK LIKE AN UNDESIRABLE BLACK TAR MESS, IT'S ACTUALLY A VERY LARGE SA…
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I BOUGHT MY 2010 MAZDA 3 BRAND NEW. NOW THAT I HAVE PAID IT OFF, I'VE NOTICED THE DASHBOARD STARTING TO MELT RIGHT ABOVE THE STEERING WHEEL. THIS STARTED OVER THE SUMMER AND HAS BECOME WORSE SPREADING OVER A RATHER LARGE PORTION OF MY DASH. AND WHILE THIS MAY LOOK LIKE AN UNDESIRABLE BLACK TAR MESS, IT'S ACTUALLY A VERY LARGE SAFETY ISSUE AS IT'S IMPEDING UPON MY VISIBILITY. THE GLARE ON A BRIGHT SUNNY DAY HAS BEEN SO BAD THAT I'VE HAD TO PUT MY HEAD OUT THE WINDOW IN ORDER TO SEE. I COULD DRIVE PERHAPS ANOTHER WAY, OR WAIT UNTIL THERE IS NO SUN, BUT THAT IS NOT HOW MY LIFE WORKS. I DON'T UNDERSTAND WHY THERE IS NOT A RECALL ABOUT THIS SAFETY ISSUE. *TR
THERE IS AN AREA OF APPROXIMATELY 6" WIDE OF DASHBOARD THAT IS MELTING DIRECTLY ABOVE THE STEERING WHEEL. WHEN DRIVING, THE SUN SHINES DIRECTLY ON THE MELTED PARTS AND CAUSES A GLARE WHICH PREVENTS ME FROM SEEING THE ROAD CLEARLY. *TR
MY DASHBOARD IS GETTING STICKY AND ITS STARTING TO, WHAT THEY CALL, "MELTING". AS THE SUN SHINES ON THIS STICKY AREA, THE GLARE IS GETTING WORSE BY THE DAY. I SAW ONLINE THAT THERE IS A CLASS ACTION SUIT AGAINST TOYOTA AND MAZDA FOR THIS SAME EXACT REASON. *TR
AS AN OWNER OF A 2010 MAZDA 3 OVER THE PAST YEAR I HAVE BEEN NOTICING A STICKY FILM ON MY DASHBOARD. IT HAS BECOME INCREASINGLY WORSE AND I REALIZED MY DASHBOARD IS MELTING!! IT CAUSING A BLINDSPOT DUE TO THE REFLECTION OF THE SUN. I HAVE NOT SUFFERED ANY DAMAGE YET BUT CLEARLY THIS IS FAULTY ON BEHALF OF MAZDA AND THEY SHOULD R…
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AS AN OWNER OF A 2010 MAZDA 3 OVER THE PAST YEAR I HAVE BEEN NOTICING A STICKY FILM ON MY DASHBOARD. IT HAS BECOME INCREASINGLY WORSE AND I REALIZED MY DASHBOARD IS MELTING!! IT CAUSING A BLINDSPOT DUE TO THE REFLECTION OF THE SUN. I HAVE NOT SUFFERED ANY DAMAGE YET BUT CLEARLY THIS IS FAULTY ON BEHALF OF MAZDA AND THEY SHOULD REPLACE THE DASHBOARD AS IT IS A SAFETY HAZARD. *TR
DASHBOARD IS MELTING, SURFACE HAS BECOME STICKY AND CAUSING GLARE ON WINDSHIELD. *TR
THE DASH HAS BECOME A HIGHLY REFLECTIVE MESS. THE DASH SEEMS TO BE MELTING AS IT IS STICKY TO THE TOUCH AND HAS DEVELOPED A HIGH SHINE WHICH IS HIGHLY REFLECTIVE IN THE WINDSHIELD. ANYTHING AFFECTING THE ABILITY TO SEE OUT THE WINDSHIELD HAS TO BE A SAFETY ISSUE. THIS SEEMS TO BE A KNOWN ISSUE OF THE MANUFACTURER, DEALERS, AN…
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THE DASH HAS BECOME A HIGHLY REFLECTIVE MESS. THE DASH SEEMS TO BE MELTING AS IT IS STICKY TO THE TOUCH AND HAS DEVELOPED A HIGH SHINE WHICH IS HIGHLY REFLECTIVE IN THE WINDSHIELD. ANYTHING AFFECTING THE ABILITY TO SEE OUT THE WINDSHIELD HAS TO BE A SAFETY ISSUE. THIS SEEMS TO BE A KNOWN ISSUE OF THE MANUFACTURER, DEALERS, AND PEOPLE FILING CLASS ACTION LAW SUITS BUT NO MOVEMENT FROM NHTSA. *TR
THE TOP OF THE DASHBOARD IS MELTING AND CONTINUES TO GROW IN SIZE. IT IS TURNING INTO A TAR-LIKE SUBSTANCE THAT COMES OFF TO THE TOUCH AND IS QUITE STICKY. THE GLARE THAT IT PRODUCES IS BECOMING A SAFETY CONCERN. JUST TODAY I ALMOST REAR-ENDED A VEHICLE THAT I COULD NOT SEE WHEN IT STOPPED. *TR
THE DASHBOARD UNDER THE FRONT WINDSHIELD HAS STARTED TO MELT. THE RESULT IS A STICKY GUNK THAT IS IMPOSSIBLE TO WIPE OFF OR CLEAN. THIS ISSUE CAUSES FOR A SAFETY CONCERN BECAUSE DRIVING DURING THE DAY RESULTS IN GLARES FROM THE DEFECTED DASHBOARD. CAR IS NO LONGER UNDER WARRANTY, AND DON'T HAVE THE FINANCIAL MEANS TO REPLACE. …
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THE DASHBOARD UNDER THE FRONT WINDSHIELD HAS STARTED TO MELT. THE RESULT IS A STICKY GUNK THAT IS IMPOSSIBLE TO WIPE OFF OR CLEAN. THIS ISSUE CAUSES FOR A SAFETY CONCERN BECAUSE DRIVING DURING THE DAY RESULTS IN GLARES FROM THE DEFECTED DASHBOARD. CAR IS NO LONGER UNDER WARRANTY, AND DON'T HAVE THE FINANCIAL MEANS TO REPLACE. *TR
THIS VEHICLE HAD WHAT IS BEING REFERRED TO AS A "MELTING DASHBOARD". THE MATERIAL HAS A DEFECT WHICH CAUSES IT TO BECOME SOFT AND STICKY, RESULTING IN A SHINY SURFACE THAT CAUSES A DANGEROUS GLARE. VISIBILITY BECOMES IMPAIRED, USUALLY BECAUSE OF A REFLECTION ON THE WINDSHIELD. MY UNDERSTANDING IS THAT THIS OCCURS MOST FREQUENTLY…
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THIS VEHICLE HAD WHAT IS BEING REFERRED TO AS A "MELTING DASHBOARD". THE MATERIAL HAS A DEFECT WHICH CAUSES IT TO BECOME SOFT AND STICKY, RESULTING IN A SHINY SURFACE THAT CAUSES A DANGEROUS GLARE. VISIBILITY BECOMES IMPAIRED, USUALLY BECAUSE OF A REFLECTION ON THE WINDSHIELD. MY UNDERSTANDING IS THAT THIS OCCURS MOST FREQUENTLY IN REGIONS WITH HIGH TEMPERATURE AND HUMIDITY. MAZDA INSPECTED MY VEHICLE AND VERIFIED THAT MINE WAS AFFECTED BY THIS CONDITION. THEY REFUSED TO REPAIR IT UNDER WARRANTY BECAUSE IT HAD RECENTLY EXPIRED. AS A GOODWILL GESTURE, THEY SUPPLIED THE REPLACEMENT PART AND I PAID FOR LABOR. THIS IS A DEFECTIVE PART. IT SHOULD BE RECALLED. TOYOTA AND LEXUS HAVE THE SAME PROBLEM WITH CERTAIN MODEL YEARS AND ARE REPLACING THEIRS AT NO COST TO THE OWNER. *TR
Official recalls
317V082000 · Seats
Feb 9, 2017
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
16V644000 · Structure:body:hatchback/liftgate
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
09V126000 · Electrical System
Apr 16, 2009
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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