NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
50 reportsClear category filter130,000 miles · Aug 30, 2016
Electrical SystemVisibility/wiper
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE RADIO ACTIVATED INDEPENDENTLY. THE RADIO TURNED ON AND OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE WINDOWS FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE F…
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TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE RADIO ACTIVATED INDEPENDENTLY. THE RADIO TURNED ON AND OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE WINDOWS FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10899634
144,000 miles · Jun 15, 2016
Electrical System
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND INSPECTED THE VEHICLE. THE TECHNICIAN DIAGNOSED THAT THE MAIN FUSE HAD SHORT CIRCUITED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAI…
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TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND INSPECTED THE VEHICLE. THE TECHNICIAN DIAGNOSED THAT THE MAIN FUSE HAD SHORT CIRCUITED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V126000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.
NHTSA ODI #10874343
75,000 miles · Jun 7, 2016
Electrical System
THE RADIO VOLUME CONTROL CAN NOT TURN OFF. IF CLICK THE VOLUME KNOB TO TURN OFF, THE VOLUME BECOME 10 TIMES LOUDER. WHEN THE RADIO VOLUME IS AT "ON" STATE, ONLY LEFT DOOR BOSE HAS SOUND. WHEN THE RADIO VOLUME IS AT "OFF" STATE, THE SOUND LEVEL IS 10 TIMES LOUDER IN LEFT REAR BOSE SPEAKER. SOME TIMES, WHEN RADIO IS ON, IT…
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THE RADIO VOLUME CONTROL CAN NOT TURN OFF. IF CLICK THE VOLUME KNOB TO TURN OFF, THE VOLUME BECOME 10 TIMES LOUDER. WHEN THE RADIO VOLUME IS AT "ON" STATE, ONLY LEFT DOOR BOSE HAS SOUND. WHEN THE RADIO VOLUME IS AT "OFF" STATE, THE SOUND LEVEL IS 10 TIMES LOUDER IN LEFT REAR BOSE SPEAKER. SOME TIMES, WHEN RADIO IS ON, IT COULD AUTOMATICALLY JUMP TO 10 TIMES LOUDER BY ITSELF.
NHTSA ODI #10872927
51,600 miles · Apr 22, 2016
Electrical SystemUnknown Or Other
DRIVER'S SIDE WINDOW HAS FALLEN OFF TRACK AND DOES NOT CLOSE AS IT SHOULD. FURTHER, WHEN YOU REMOVE YOUR FINGER FROM THE AUTOMATIC "UP" BUTTON, THE WINDOW WILL AUTOMATICALLY ROLL DOWN AFTER RELEASING THE BUTTON (AS IF IT HAS A LIFE OF IT'S OWN). THIS IS A WINDOW MOTOR OR ELECTRICAL PROBLEM. THIS CAN HAPPEN WHEN THE VEHICLE IS…
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DRIVER'S SIDE WINDOW HAS FALLEN OFF TRACK AND DOES NOT CLOSE AS IT SHOULD. FURTHER, WHEN YOU REMOVE YOUR FINGER FROM THE AUTOMATIC "UP" BUTTON, THE WINDOW WILL AUTOMATICALLY ROLL DOWN AFTER RELEASING THE BUTTON (AS IF IT HAS A LIFE OF IT'S OWN). THIS IS A WINDOW MOTOR OR ELECTRICAL PROBLEM. THIS CAN HAPPEN WHEN THE VEHICLE IS MOVING OR WHEN IT IS STATIONARY ... CITY OR HIGHWAY.
NHTSA ODI #10860916
75,000 miles · Mar 18, 2016
Electrical System
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 4 MPH, THE CONTACT HEARD A NOISE INSIDE THE VEHICLE. THE TIRE PRESSURE LIGHT WAS ILLUMINATED; HOWEVER, IT FUNCTIONED AS DESIGNED AND WAS NOT RELATED TO THE FAILURE. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF FAILED TO CLOSE, THE VEHICLE VIBRATED AND VEERED TO THE RI…
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TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 4 MPH, THE CONTACT HEARD A NOISE INSIDE THE VEHICLE. THE TIRE PRESSURE LIGHT WAS ILLUMINATED; HOWEVER, IT FUNCTIONED AS DESIGNED AND WAS NOT RELATED TO THE FAILURE. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF FAILED TO CLOSE, THE VEHICLE VIBRATED AND VEERED TO THE RIGHT NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE INTERNAL SOFTWARE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/27/16*LJ *TR
NHTSA ODI #10850489
82,000 miles · Feb 5, 2016
Electrical System
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V126000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10824411
653,400 miles · Oct 14, 2015
Electrical SystemEngine
VEHICLE COMES TO A COMPLETE STOP WHILE RUNNING ON HIGHWAY,INMOVILIZING ALL SYSTEMS. TAKEN TO SHOP SCANNED FOR TROUBLE ,CODE U0100 WAS DETECTED.RECALL FOR WIRING WAS CHECKED WIRING IS OK. REPLACED BURN OUT PARTS TAKEN TO TEST SAME PROBLEM ARISE.
NHTSA ODI #10781946
65,000 miles · Apr 30, 2015
Electrical SystemSeat BeltsStructure
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD HAD A STICKY RESIDUE OR FILM THAT WAS BUILDING UP. AS THE FAILURE PROGRESSED, THE DASHBOARD DETERIORATED. THE CONTACT ALSO EXPERIENCED A FAILURE WITH THE DRIVER'S SIDE SEAT BELT BUCKLE, WHICH WAS DIFFICULT TO UNBUCKLE. THE CONTACT HAD TO MAKE NUMEROUS ATT…
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TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD HAD A STICKY RESIDUE OR FILM THAT WAS BUILDING UP. AS THE FAILURE PROGRESSED, THE DASHBOARD DETERIORATED. THE CONTACT ALSO EXPERIENCED A FAILURE WITH THE DRIVER'S SIDE SEAT BELT BUCKLE, WHICH WAS DIFFICULT TO UNBUCKLE. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO UNLOCK THE BUCKLE. THE CIGARETTE LIGHTER DETERIORATED AND CAUSED THE CONTACT'S CHARGER TO BECOME STUCK AND UNABLE TO BE REMOVED. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION NEAR THE CONSOLE OF THE CIGARETTE LIGHTER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #10713757
Mileage unknown · Apr 27, 2015
Electrical System
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT OR MALFUNCTION IN WHICH THE GAUGES, SENSORS, AND WARNING LAMPS FLICKERED ON THE INSTRUMENT PANEL. THE CONTACT ALSO NOTICED THE RADIO WAS SHORTING INTERMITTENTLY. LATER, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPEN…
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TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT OR MALFUNCTION IN WHICH THE GAUGES, SENSORS, AND WARNING LAMPS FLICKERED ON THE INSTRUMENT PANEL. THE CONTACT ALSO NOTICED THE RADIO WAS SHORTING INTERMITTENTLY. LATER, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURES AND THE VEHICLE STALLED MORE THAN FIVE TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10713141
40,000 miles · Oct 1, 2014
Electrical SystemExterior Lighting
MOISTURE HAS ENTERED BOTH HEAD LAMPS CAUSING FAILURE OF BULBS AND HID CONTROL UNITS. COMPLETE LIGHTING FAILURE WHILE DRIVING. *TR
NHTSA ODI #10640462
Official recalls
3Feb 9, 2017
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Apr 16, 2009
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.