The contact owned a 2020 Mazda CX-9. The contact stated that while driving approximately 60 MPH, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later received medical attention. A Police…
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The contact owned a 2020 Mazda CX-9. The contact stated that while driving approximately 60 MPH, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later received medical attention. A Police report was filed at the scene. The vehicle was destroyed and towed to a local storage facility. No information was available concerning the second vehicle's occupants. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 130,000.
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Additional source detail variants (2)
Seats:mid/rear Assembly
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Seat Belts:rear/other
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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