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2018 Mazda CX-9

Owner reports · Recalls · Investigations

More warning signs than most CX-9 years

Owner complaints for the 2018 Mazda CX-9 are substantially higher than the model-year median of 61.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 15 of 127 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 75 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports2 injury reports

Engine complaints

75 reports
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Mileage unknown · Aug 18, 2023
Engine

Driving on a major highway, when the engine overheating temperature light appeared on the instrument cluster. Seconds later it appeared and felt as if the engine would seize and come to an abrupt halt in the middle of a major highway. Thankfully I was able to quickly find a place with room to pull over, avoiding a potential coll…

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Driving on a major highway, when the engine overheating temperature light appeared on the instrument cluster. Seconds later it appeared and felt as if the engine would seize and come to an abrupt halt in the middle of a major highway. Thankfully I was able to quickly find a place with room to pull over, avoiding a potential collision. The engine coolant abruptly leaked/exited from the vehicle. I believe there is a service bulletin (No.- 01-002/23), but still no signs of a Recall being issued in reference to this safety concern.

NHTSA ODI #11539435

Mileage unknown · Jul 20, 2023
Engine

Started smelling coolant through AC and noticing that temp would momentarily spike to 240 before going back down to 200. My independent mechanic diagnosed it as a coolant leak in the cylinder head related to Mazda Tech Service Bulletin 01-002/23 (https://www.tsbsearch.com/Mazda/01-002-23). Took it to Mazda dealership, they confi…

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Started smelling coolant through AC and noticing that temp would momentarily spike to 240 before going back down to 200. My independent mechanic diagnosed it as a coolant leak in the cylinder head related to Mazda Tech Service Bulletin 01-002/23 (https://www.tsbsearch.com/Mazda/01-002-23). Took it to Mazda dealership, they confirmed a coolant leak and wish to replace the whole engine. Problem is that vehicle 1) has 105K miles and is not under warranty 2) Mazda engines are on back order and may not be available until November. I am going through an appeal process with Mazda right now to try to get some relief from a 9K repair bill. Disappointed that this known issue ( several threads in the Mazda forums ) is not getting the attention from Mazda that it deserves.

NHTSA ODI #11533550

Mileage unknown · Jul 17, 2023
Engine

A coolant leak appeared around 62,000 miles. Car started overheating and come to find that I had no more coolant left in the reservoir. I filled it back up and drove it to the mechanic, after almost a week in the shop and have been quoted over $2k for the fix. There is a TSB out on this issue. It is a known issue apparently from…

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A coolant leak appeared around 62,000 miles. Car started overheating and come to find that I had no more coolant left in the reservoir. I filled it back up and drove it to the mechanic, after almost a week in the shop and have been quoted over $2k for the fix. There is a TSB out on this issue. It is a known issue apparently from a casting defect in the heads / block.

NHTSA ODI #11532749

Mileage unknown · Jun 16, 2023
Engine

A coolant leak appeared around 60,000 miles. I caught it in the right time as I had no more coolant left in the reservoir. I filled it back up and drove it to the Mazda dealership - I did not overheat at all so no warning lamps appeared. Upon taking it into the Mazda dealership, the engine was pulled and it was discovered …

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A coolant leak appeared around 60,000 miles. I caught it in the right time as I had no more coolant left in the reservoir. I filled it back up and drove it to the Mazda dealership - I did not overheat at all so no warning lamps appeared. Upon taking it into the Mazda dealership, the engine was pulled and it was discovered that the cylinder head was cracked. This requires a new engine. There is a TSB out on this issue. It is a known issue apparently from a casting defect in the heads / block.

NHTSA ODI #11527344

Mileage unknown · Jun 5, 2023
Engine

coolant leaks at the cylinder head around the exhaust manifold , safety was compromised by car overheating in the middle of extremely high level traffic, problem confirmed by Mazda dealership, only inspected by dealership, there was no warning indicators from the vehicle. I could smell antifreeze the day before it overheated.

NHTSA ODI #11525408

Mileage unknown · May 22, 2023
Engine

A known faulty cylinder head in these cars is breaking. A simple search of the web shows numerous owners have had the same problem. Mazda dealers KNOW it is a problem. They have upgraded the part, but it comes at a cost of approximately $7800 to owners of said vehicles.

NHTSA ODI #11523363

Mileage unknown · May 18, 2023
Engine

Engine cylinder head cracks open due to bad design where turbo puts too much weight and vibration resukting in coolant leaking out of engine. Mazda has a bulletin out for this issue and I took it to a Mazda dealer for repair. They confirmed this was the issue.

NHTSA ODI #11522720

Mileage unknown · May 11, 2023
Engine

Bought car new in 2018. At 72,600 observed coolant leaking from backside of motor. Carried to Classic Mazda of Texarkana,TX for diagnostic test. Has a cracked cylinder head.Mazda refused to pay to fix or assume any responsibility for the design flaw. Turbo charger is too close to the cylinder head causing heat issues over time r…

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Bought car new in 2018. At 72,600 observed coolant leaking from backside of motor. Carried to Classic Mazda of Texarkana,TX for diagnostic test. Has a cracked cylinder head.Mazda refused to pay to fix or assume any responsibility for the design flaw. Turbo charger is too close to the cylinder head causing heat issues over time resulting in cracked head/coolant leak.

NHTSA ODI #11521555

Mileage unknown · Apr 7, 2023
Engine

Coolant leak at cylinder head. It is available for inspection. Driving on the highway and the car overheating light came on. Yes it has been reproduced and diagnosed as part of the TSB 01-013/21. No warnings, no notice of leaks before this happened. Noticed this in January - and thought it was just a one off and had the coola…

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Coolant leak at cylinder head. It is available for inspection. Driving on the highway and the car overheating light came on. Yes it has been reproduced and diagnosed as part of the TSB 01-013/21. No warnings, no notice of leaks before this happened. Noticed this in January - and thought it was just a one off and had the coolant topped off. Nothing happened until a month later that is when I took it to the mazda dealer. Safety issue as no one knows about it until their light comes on and they take it to the dealer to look at. Having this happen in the middle of nowhere on a highway with three small kids is a nightmare. This issue needs to be investigated. It is definitely a safety issue. It is shocking to know that Mazda has known about this for a couple years now based on the date of the TSB. A letter, at the very least, should have been sent out to all owners. Instead they let us all sit with a ticking time bomb that will be cost prohibitive to fix.

NHTSA ODI #11515906

Mileage unknown · Mar 30, 2023
EnginePower Train

I own a 2018 Mazda CX – 9 with only 53,300 miles. I noticed something was wrong with my engine and had no idea what the issue was. My car would not shut off immediately when I turned it off and the fan was on super high speed. The day before my appointment with my mechanic, the engine light turned on. I was stuck in a parkin…

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I own a 2018 Mazda CX – 9 with only 53,300 miles. I noticed something was wrong with my engine and had no idea what the issue was. My car would not shut off immediately when I turned it off and the fan was on super high speed. The day before my appointment with my mechanic, the engine light turned on. I was stuck in a parking lot and a friend suggested I use his car to go buy coolant just in case it was needed. Sure enough, I was completely out of coolant. When my mechanic inspected the car he told me I had a coolant leak and suggested I take it to the dealer as they would know immediately what the problem was. I started researching to see if this was a defect and sure enough, Mazda has been aware of the defect with the cylinder head (TSB) not supporting the turbo of the engine causing it to crack and mix with the engine oil in various models for years, yet continue to sell cars with this known defect. I understand that it may not be life threatening yet! But it could have been should my engine had blown while I was on the freeway causing a horrific accident. How are they allowed to continue manufacturing and sell cars with a known issue for years and not even be reuqired to make a recall to have the part replaced with a stronger one? This is issue is happening to 100's of customers worldwide. This is something that should be investigated.

NHTSA ODI #11514604

Official recalls

2

21V875000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 12, 2021

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Consequence & remedy

Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

19V403000 · Electrical System:wiring

May 30, 2019

Mazda North American Operations (Mazda) is recalling certain 2018 CX-9 vehicles. The wiring harness may disrupt electrical communications and disable the passenger frontal air bag, turn signals, and/or engine starting system.

Consequence & remedy

Consequence: The passenger frontal air bag may not deploy, increasing the risk of injury. Inoperable turn signals prevent the driver from signaling to other drivers, increasing the risk of crash.

Remedy: Mazda will notify owners, and dealers will repair the wiring harnesses, free of charge. The recall began July 26, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3419E.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.