What component or system failed or malfunctioned, and is it available for inspection upon request? Cylinder head has cracked and the vehicle leaked coolant and overheated while driving leading to engine failure. Vehicle is available for inspection How was your safety or the safety of others put at risk? Car overheated while driv…
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What component or system failed or malfunctioned, and is it available for inspection upon request? Cylinder head has cracked and the vehicle leaked coolant and overheated while driving leading to engine failure. Vehicle is available for inspection How was your safety or the safety of others put at risk? Car overheated while driving leading to engine failure Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer has diagnosed the problem as a cracked cylinder head Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, dealer has diagnosed issue and recommended replacement Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Engine temperature sensor went off and within seconds car was not driveable due to fluid loss
NHTSA ODI #11469416
Mileage unknown · Jan 19, 2022
Engine
Engine has serious manufacturing defects and a recall should recalled. The engine has casting issues which cause internal issues.
NHTSA ODI #11448016
Mileage unknown · Dec 18, 2021
Engine
2017 Mazda CX 9 signature engine failure at 89,000 miles. July 2021 check engine light came on, this was three months prior to failure. Was told it was a known computer issue and was charged over $200 to fix. November 2021 car started running hot while driving down the road. Red thermostat came on while driving. Was able to get…
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2017 Mazda CX 9 signature engine failure at 89,000 miles. July 2021 check engine light came on, this was three months prior to failure. Was told it was a known computer issue and was charged over $200 to fix. November 2021 car started running hot while driving down the road. Red thermostat came on while driving. Was able to get the vehicle to the Mazda dealer that has done routine service on the vehicle. Was told it needed a new engine. Called Mazda customer service and was told it is a known issue with the turbo charge engine. This is a safety risk to myself and others because it could have gave out in traffic.
NHTSA ODI #11444258
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Mazda CX-9 Problems, Complaints & Recalls | Skip That Year