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2016 Mazda CX-9

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Mazda CX-9 do not stand out strongly from the model-year median of 61.

About this comparison →
104Owner complaints

Model-year median: 61

0Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
68
201354
201435
2015104
201661
2017127
201853
2019
Compare all CX-9 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Engine
65Electrical System
14Service Brakes
11Power Train
9Fuel/propulsion System
7
All reported categories
Unknown Or Other
6Structure
4Engine And Engine Cooling
3Seats
3Vehicle Speed Control
3Wheels
3Air Bags
2Forward Collision Avoidance
2Steering
2Suspension
2Visibility/wiper
2Electronic Stability Control (esc)
1Fuel System, Gasoline
1Tires
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

29 reports with mileage · 75 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

What owners actually said

104 reports
1,700 miles · Sep 26, 2017
Power TrainUnknown Or Other

THE PUSH BUTTON ON/OFF SWITCH DOES NOT PROTECT AGAINST TURNING THE VEHICLE OFF IF TRANSMISSION IS ACCIDENTALLY LEFT IN ANY POSITION OTHER THAN 'P'. FOR EXAMPLE ITS POSSIBLE TO PUT THE TRANSMISSION IN 'R' AND TURN THE VEHICLE OFF. FOR A BUSY PARENT (TARGET DEMOGRAPHIC OF THIS VEHICLE), THIS IS VERY DANGEROUS. IF ON AN INCLINE, TH…

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THE PUSH BUTTON ON/OFF SWITCH DOES NOT PROTECT AGAINST TURNING THE VEHICLE OFF IF TRANSMISSION IS ACCIDENTALLY LEFT IN ANY POSITION OTHER THAN 'P'. FOR EXAMPLE ITS POSSIBLE TO PUT THE TRANSMISSION IN 'R' AND TURN THE VEHICLE OFF. FOR A BUSY PARENT (TARGET DEMOGRAPHIC OF THIS VEHICLE), THIS IS VERY DANGEROUS. IF ON AN INCLINE, THE VEHICLE WILL START ROLLING FORWARD OR BACKWARD (DEPENDING ON INCLINE/SLOPE AND R/D TRANSMISSION POSITION). THERE SHOULD BE A SAFEGUARD OR A BEEP/WARN SYSTEM TO PROTECT THE DRIVER/OCCUPANTS THIS HAPPENED TO ME ON AN INCLINED DRIVEWAY WHEN I ACCIDENTALLY LEFT TRANSMISSION IN 'R' AND TURNED VEHICLE OFF. I TOOK FOOT OFF THE BREAK AND GOT OUT AND REALIZED VEHICLE WAS ROLLING BACKWARDS.

NHTSA ODI #11029996

9,102 miles · Feb 12, 2017
Service Brakes

ONE MILE FROM HOME THE SMART BRAKE SYSTEM MALFUNCTION & FRONT RADAR SYSTEM MALFUNCTION WAS DISPLAYED. CAR WAS SHAKING AND ACTING AS IF THE EMERGENCY BRAKE WAS ACTIVE WHILE THE CAR WAS IN MOTION. CAR WAS SLOW TO ACCELERATE. HAD I BEEN ON THE INTERSTATE I COULD HAVE BEEN REAR-ENDED. PULLED OVER TO TURN THE CAR OFF AND BACK ON…

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ONE MILE FROM HOME THE SMART BRAKE SYSTEM MALFUNCTION & FRONT RADAR SYSTEM MALFUNCTION WAS DISPLAYED. CAR WAS SHAKING AND ACTING AS IF THE EMERGENCY BRAKE WAS ACTIVE WHILE THE CAR WAS IN MOTION. CAR WAS SLOW TO ACCELERATE. HAD I BEEN ON THE INTERSTATE I COULD HAVE BEEN REAR-ENDED. PULLED OVER TO TURN THE CAR OFF AND BACK ON. CAR WAS OKAY THE REMAINDER OF MY 20 MILE DRIVE.

NHTSA ODI #10954069

5,500 miles · Nov 18, 2016
SeatsCrash

AFTER A MINOR REAR END ACCIDENT, THE DRIVER FRONT SEAT NOW ROCKS SIDE TO SIDE AND IS DISTRACTING AND UNSAFE. IT WAS TAKEN TO THE LOCAL MAZDA DEALERSHIP THAT PROVIDED AN INSPECTION AND SAID THAT THERE IS NO PROBLEM WITH THE SEAT. THEY STATE THAT IT IS NORMAL FOR THEIR SEATS TO ROCK SIDE TO SIDE. HOW UNSAFE AND FRIGHTENING. PL…

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AFTER A MINOR REAR END ACCIDENT, THE DRIVER FRONT SEAT NOW ROCKS SIDE TO SIDE AND IS DISTRACTING AND UNSAFE. IT WAS TAKEN TO THE LOCAL MAZDA DEALERSHIP THAT PROVIDED AN INSPECTION AND SAID THAT THERE IS NO PROBLEM WITH THE SEAT. THEY STATE THAT IT IS NORMAL FOR THEIR SEATS TO ROCK SIDE TO SIDE. HOW UNSAFE AND FRIGHTENING. PLEASE SEE ATTACHED DOCUMENTATION FROM THE DEALERSHIP.

NHTSA ODI #10926822

200 miles · Aug 4, 2016
Fuel/propulsion System

I BOUGHT THE CAR SATURDAY. FOUR DAYS LATER, I FILLED THE TANK AT 2:00 PM FOR THE FIRST TIME. I THEN DROVE ABOUT 30 MILES. WHEN I ARRIVED HOME AT 5:00PM, I PARKED IN THE GARAGE. I NOTICED THE ODOR OF FUEL AS SOON AS I EXITED THE CAR AND CHECKED TO MAKE SURE I HAD SECURED THE GAS CAP, WHICH I HAD. THIRTY MINUTES LATER, THE ENTIRE …

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I BOUGHT THE CAR SATURDAY. FOUR DAYS LATER, I FILLED THE TANK AT 2:00 PM FOR THE FIRST TIME. I THEN DROVE ABOUT 30 MILES. WHEN I ARRIVED HOME AT 5:00PM, I PARKED IN THE GARAGE. I NOTICED THE ODOR OF FUEL AS SOON AS I EXITED THE CAR AND CHECKED TO MAKE SURE I HAD SECURED THE GAS CAP, WHICH I HAD. THIRTY MINUTES LATER, THE ENTIRE DOWNSTAIRS OF OUR HOUSE SMELLED LIKE GASOLINE. THE GARAGE WAS CONSUMED WITH FUEL ODOR, AND THE FIRE POTENTIAL CAUSED US TO RETURN THE CAR TO THE DEALERSHIP IMMEDIATELY AFTER THAT. THE FUEL ODOR WAS PRESENT WITHIN THE CAR AS WELL.

NHTSA ODI #10893327

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.