← New search

2016 Mazda CX-9

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Mazda CX-9 do not stand out strongly from the model-year median of 61.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all CX-9 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

29 reports with mileage · 75 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

Fuel System, Gasoline complaints

1 reports
Clear category filter
30,400 miles · Jul 23, 2019
Electrical SystemEngineFuel System, Gasoline

IN 2017, MY CAR SHUT OFF TWO TIMES, WITHOUT WARNING, ONE TIME AT A STOP LIGHT AND AGAIN ON THE HIGHWAY GOING 70MPH. WE WERE ACCELERATING AT THE STOP LIGHT WHEN IT SHUT OFF AND THEN DRIVING ON THE HIGHWAY. TOOK THE CAR TO THE DEALERSHIP AND 72 CODES CAME UP. THEY SAID IT WAS THE DVD PLAYERS (THAT THEY SOLD AND INSTALLED!!!) THAT …

Read full complaint

IN 2017, MY CAR SHUT OFF TWO TIMES, WITHOUT WARNING, ONE TIME AT A STOP LIGHT AND AGAIN ON THE HIGHWAY GOING 70MPH. WE WERE ACCELERATING AT THE STOP LIGHT WHEN IT SHUT OFF AND THEN DRIVING ON THE HIGHWAY. TOOK THE CAR TO THE DEALERSHIP AND 72 CODES CAME UP. THEY SAID IT WAS THE DVD PLAYERS (THAT THEY SOLD AND INSTALLED!!!) THAT WERE CAUSING THE ISSUE. THEY SUPPOSEDLY 'FIXED' THE ISSUE. NOW IN JULY 2019, THE CAR SHUT OFF AN ADDITIONAL FIVE TIMES. THREE TIMES WHILE DRIVING AND TWICE IN A PARKING LOT. WE WERE ON A HIGHWAY AGAIN WHEN THE CAR JUST SHUT OFF WITH NO WARNING, LIGHTS ON THE DASH STARTED FLASHING, AND THE POWER STEERING WENT OUT ONE OF THE TIMES. MY HUSBAND HAD TO PUT IT IN NEUTRAL, COAST TO THE SHOULDER, COME TO A COMPLETE STOP AND THEN ATTEMPT TO START IT EACH TIME. CARS WERE DODGING US EVERY TIME AND LUCKILY WE WEREN'T HURT. MY CHILDREN WERE IN THE VEHICLE EVERY SINGLE TIME. WE HAD THE CAR TOWED TO THE DEALERSHIP WHERE 68 CODES CAME UP. THIS TIME THEY'RE SAYING IT'S THE FUEL PUMP AND THAT THEY CAN 'FIX' IT, BUT CAN'T 100% GUARANTEE IT WON'T HAPPEN AGAIN. WE WERE PUT IN A LIFE THREATENING SITUATION EVERY TIME, WITHOUT WARNING, AFTER GIVING THE DEALERSHIP A CHANCE TO FIX IT. THE CAR IS UNDER THREE YEARS OLD AND ONLY HAS 30,400 MILES ON IT.

NHTSA ODI #11234063

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.