2025 Mazda CX-70

Vehicle Information I am reporting multiple persistent safety-related defects in my 2025 Mazda CX-70 that began immediately after purchase and continue despite repeated service visits, software updates (including MSP66 on July 9, 2026), and good-faith repair attempts. These defects substantially impair the vehicle’s safety, drivability, reliability, and security. • Warning Lights & Phantom Braking: Brake messages and related warnings on the cluster appeared on the drive home from the dealership shortly after purchase, even with no obstacles present. Intermittent false warnings have continued. • Shifter / Transmission Behavior & Hard Shifting: Intermittently fails to engage Drive after Neutral (especially after car washes). The shifter moves to D but the vehicle remains in Neutral. Notable hard shifting and intermittent poor power acceleration have also been observed. Video evidence provided to dealer. • Door Lock & Latch Failures: Doors intermittently fail to lock or unlock via key fob or interior switches. Doors sometimes do not open when pulling handles. Auto-lock does not always engage. I have observed the vehicle automatically lock (audible sound and folding mirrors) only for it to be found unlocked the next morning. Passengers have been trapped inside on multiple occasions. These issues raise serious entrapment, safety, and theft concerns. • Hybrid System / i-Stop Malfunctions: Repeated MyMazda app alerts for “Hybrid system malfunction. Vehicle would not restart from I-Stop shut down causing me to have to put it back into park and restart the vehicle. • i-Active system failures: The i-Active system occasionally disengages even during clear weather. Dealership states this can sometimes happen due to direct sunlight and sensors? • During a previous discussion with Mazda Customer Care, they stated that they notes a previous power train failure on their end which I was unaware of.

This happens often. On a trip to Florida of 1200 miles, it happened 12 times each way. After being slowed in the right lane by a car in front driving slower tan my set cruise speed, I signal and move to an empty (in front of me) left lane. Instead of accelerating to resume my set cruise speed, the car decelerates abruptly by as much as 10 mph. If a car is following me and most logically is expecting me to accelerate after moving to the left lane, that car's driver is surprised and risks rear ending me. I took the car in to service this issue. Mazda has a Service Alert (SA-007/24. The conclusion of the SA is basically it is what it is. I think that this is a serious safety issue. I have a 2016 Subaru Outback with adaptive cruise control and it never does this. Maxda's system is deficient. The NHTSB should analyze and compare adaptive cruise control systems.

This has occurred numerous times. Using the adaptive cruise control, the vehicle decelerates as I approach a slower moving vehicle. That is what it should do. When I move from the right lane to the open left lane, instead of accelerating back to the set cruise speed, the car decelerates as much as 10 mph before finally regaining its mind and accelerating to the set speed. I have had cars following me that are expecting my car to accelerate that are surprised that the car decelerates. This happens on straight roads with no car ahead of me in the left lane.

The vehicle has engaged the automatic braking feature multiple times while in a parking garage and when in the middle of a four-way stop despite there being no cross traffic or moving vehicles around my vehicle. In two instances, there was a vehicle behind mine that the breaking could have led to me being rear-ended and in the case of the four-way stop, there were other vehicles waiting to cross that could have hit me from behind or on the side. The vehicle was taken to the local Mazda dealership who had the vehicle for approximately 3 weeks trying to identify a fix and was subsequently told to pick up the vehicle without a fix being performed. I was informed after that time that Mazda was aware of this being an issue for multiple owners but did not have a solution to resolve it. I was told to wait to be contracted at some point in the future about an identified repair or recall. This is a serious safety issue that could lead to a collision and Mazda has stated that they do not have a solution to the problem.

At highway speeds (>60 mph), the blind spot detection on the passenger side will alert that a car is present in the vehicles blind spot when no car is present. This will happen intermittently and will continue even if I begin the lane change process, it will continue to alert that the car is there. Additionally, and less frequently, the forward collision detection system will identify a car is in front of the vehicle causing a sudden slow down in the adaptive cruise control or an alert.

CX-70 routinely has been falsely alerting to an impending crash when no vehicles in front or to the sides. Vehicle routinely does not alert when there is traffic to left or right when merging into a lane. Multiple near accidents when a vehicle was present in blind spot when merging lanes and the safety system failed to steer away or make an alert noise. Vehicle routinely alerts to take over steering wheel even when both hands are on steering wheel. I do not feel confident in the safety systems as they are not executing safety procedures as described in the vehicle manual and appear to be defective. Vehicle fuel gauge consistently under reports the amount of remaining fuel. This causes the gauge cluster to fall to empty faster than it actually should be.

I was operating the motor vehicle at roughly 60 mph on a two-lane divided highway around 830AM. I was driving toward the sunrise to the east and passed under a highway overpass. As I cleared the overpass from the shade back into the sun, the vehicle flashed a collision warning on the windshield and immediately applied aggressive braking for no reason. No other cars were in the area around me at the time of the incident. Had someone been following me too closely, this would have likely resulted in a rear-end collision. Safety system malfunctions are frequent and unexpected. It is always something, and this isn't the only time it has happened. It has simply annoyed me enough to cause me to submit a report.

On multiple occasions I have had driver assistance system failures with the most recent occurring this past Saturday 8/2/25, which I have on dashcam. In this incident, I had adaptive cruise control set to short following distance. I had about 5 or 6 car lengths in front of me at highway speed and the lead car was far enough ahead that the car was not showing it on the interactive display. Another car changed lanes from the right to left in front of me right behind the lead vehicle. The car that changed lanes was not detected by the vehicle even though it was right in front of me. I was approaching the vehicle at a higher rate of speed and the car never attempted to slow eventually requiring me to depress the brake to cancel the cruise as the car was not responding to the fact that I was now right behind the car and had to brake to avoid a collision. On a separate incident a month or so ago, I was entering a center turn lane, waiting to turn into a gas station which required crossing of 2 lanes of traffic in the opposite direction. As I was entering the center lane with my signal on, the car detected the opposing traffic and slammed on the breaks nearly causing me to get rear-ended by the traffic behind me that expected me to enter the turn lane at the rate of speed I was going. Routinely, the car fails to detect vehicles in the blind spot. I can approach, pass, and clear a vehicle on the left (vehicle to my right) and the car will never detect that a car was there in the first place. Additionally, if a car is detected and then stays in the blind spot long enough, the car loses it and thinks the car is no longer in the blind spot.

The i-Active safety sense system in the vehicle shuts off in moderate rain. I believe it to be far too sensitive. the system complains that it cannot see the road and vehicles with the camera system. Inclement weather is when I need the i-Active safety sense the more. Earlier this week on my way to work, it disabled itself in very light rainy conditions. I had no trouble seeing but the system did. When this happens cruise control is completely disabled. I reported this to the dealer but they shrugged their shoulders. No one seems to test these systems in less than perfect weather. There are warning on the dash saying that i-Active safety sense is disabled.