2011 Mazda CX-7

TL* THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT STATED THAT THE DOORS AUTOMATIC LOCK SYSTEM FAILED AND THEY DO NOT LOCK AUTOMATICALLY. THE DOOR CAN ONLY BE LOCKED MANUALLY. THE DEALER REPROGRAMMED THE DOOR LOCK SYSTEM; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 28,500.

MY WIFE WAS DRIVING TO WORK YESTERDAY MORNING WHEN SHE HEARD A LOUD NOISE THAT SOUNDED LIKE A GUNSHOT. SHE IMMEDIATELY NOTICED GLASS FLYING OFF OF THE TOP OF THE CAR. APPARENTLY THE SUNROOF EXPLODED. THERE WERE NO OTHER CARS AROUND MY WIFE AT THE TIME SO IT DID NOT GET HIT BY A ROCK OR ANY OTHER DEBRIS FROM THE ROAD. THE GOOD THING IS THAT WHILE MY WIFE WAS SHAKEN UP OVER THE INCIDENT, SHE DID NOT WRECK THE CAR AND THE INNER SHADE WAS SHUT SO THERE WAS NO GLASS IN THE INTERIOR OF THE CAR. I TOOK PHOTOS OF THE SUNROOF AND THE REMAINING GLASS IS PUSHED UP AS IF SOMEONE KICKED IT FROM THE INSIDE OF THE VEHICLE.I CAN EMAIL THE PHOTOS IF THEY ARE NEEDED. I SEARCHED THE INTERNET FOR ANY COMPLAINTS OF SUNROOFS EXPLODING ON MAZDA VEHICLES AND TO MY SURPRISE THERE WERE A NUMBER OF PEOPLE WHO EXPERIENCED THE SAME PROBLEM. I THINK THAT THIS IS A REAL SAFETY ISSUE. I HAVE CONTACTED MAZDA ABOUT THE INCIDENT AND AM WAITING FOR A RESPONSE BUT WHEN I SPOKE WITH THE SERVICE MANAGER AT THE DEALERSHIP WHERE I PURCHASED THE CAR, SHE STATED THAT SHE HAD NEVER HEARD OF ANYTHING LIKE MY WIFE EXPERIENCED. ALL OF THE OTHER COMPLAINTS THAT I FOUND ON THE INTERNET STATED THAT THEY CONTACTED MAZDA AND THAT NOTHING WAS EVER DONE TO RECTIFY THE SITUATION. *TR

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED WHEN HE TURNED THE VEHICLE ON AND SHIFT INTO DRIVE GEAR ALL FIVE DOORS FAIL TO LOCK UNLESS HE MANUALLY LOCKED THEM. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR LOCAL MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. UPDATED 1/16/14*CN THE CONSUMER STATED WHEN THE VEHICLE WAS IN DRIVE, THE DOORS WOULD NOT LOCK AUTOMATICALLY.

PURCHASED VEHICLE ON 2/27/2011. 1) DEC 27 2011 REPLACED DRIVERS HEADLAMP. 2) 4/18/12 BATTERY ISSUE. CAR WOULD NEED JUMP STARTS RANDOMLY 3) 8/18/12 PASSENGER HEADLAMP REPLACED 4) 11/5/12 BATTERY REPLACED 5) 12/21/12 DRIVERS HEADLAMP REPLACED 6) 7/1/13 DRIVERS HEADLAMP REPLACED. WENT TO 2 DIFFERENT DEALERS TO REPLACE ITEMS. BOTH DEALERS ASSURED ME THERE IS NOTHING WRONG WITH ELECTRICAL AND IT WAS JUST ONE OF THOSE THINGS. UNFORTUNATELY 4 HEADLAMPS AND A BATTERY WITHIN 2 YEARS OF OWNING THE VEHICLE IS JUST RIGHT. *TR

FROM THE DAY I PURCHASED MY CX7 THE BRAKES WERE NOT WORKING PROPERLY AND THE AIR CONDITIONER MADE LOUD BANGING NOISES AND DOES NOT GET COLD. WHEN I WAS AT MY WITS END AND TOOK CX7 TO DEALER AT 9,600 MILES MAZDA SAID I HAD A BAD MASTER CYLINDER AND REPLACED IT. WHEN THE MASTER CYLINDER WAS REPLACED MY CHECK ENGINE LIGHT CAME ON. MAZDA ORDERED ANOTHER MASTER CYLINDER AND A BRAKE BOOSTER. WHEN THESE WERE REPLACED MY CHECK ENGINE LIGHT CAME ON AGAIN. MAZDA SAID MY ENGINE WAS RUNNING ON A LEAN MIXTURE AND CORRECTED THIS. THE CHECK ENGINE LIGHT IS OFF CX7 RUNS VERY ROUGHLY. ONLY USE PREMIUM GASOLINE AND SYNTHETIC MOTOR OIL. MAZDA FIELD REPRESENTATIVE ADVISED ME AND DEALER THAT LOUD NOISE FROM AIR CONDITIONER IS NORMAL AND TYPICAL OF ALL SIMILAR MAZDA VEHICLES. I HAVE THIS DOCUMENTATION REGARDING A/C IN WRITING FROM MAZDA. AIR CONDITIONER BARLEY GETS CAR COOL, IS INEFFECTIVE WHEN TEMPERATURE IS NINETY DEGREES. MY BRAKES ARE SLIGHTLY BETTER, BUT STILL LOW AND SOFT. CX7 RUNS EXTREMELY ROUGH AND IS GETTING VERY POOR GAS MILEAGE. *TR

FROM THE TIME I PURCHASED MY MAZDA CX7 IN AUGUST 2011 I FELT THE BRAKES DID NOT APPLY PROPERLY. THERE WAS AN INCIDENT IN 2011 WHEN I APPLIED THE BRAKES AND THE CX7 DID NOT STOP I HAD TO BRING THE CX7 TO A STOP BY TURNING OFF THE ENGINE. WHEN TO DEALER AND TOLD NO PROBLEM FOUND. I WAS SICK AND DID NOT DRIVE CX7 REGULARLY AGAIN UNTIL APRIL 2013. CX 7 STILL HAD BRAKE PROBLEMS AND THIS TIME TOLD MASTER CYLINDER WAS BAD AND IT WAS REPLACED. AFTER LEAVING DEALER THE CHECK ENGINE LIGHT CAME ON AND WAS TOLD CX7 WAS RUNNING ON A LEAN MIXTURE AND THIS WAS CORRECTED. CHECK ENGINE LIGHT CAME ON AGAIN AND NOW TOLD BRAKE BOOSTER WAS BAD. BRAKE BOOSTER ORDERED AND TO BE INSTALLED IN A DAY OR TWO. AS ALSO EXPERIENCING A PROBLEM WITH AIR CONDITIONING. WHEN UNIT FIRST TURNED ON THERE IS A VERY LOUD BANGING NOISE. SYSTEM ONLY COOLS WHEN TRAVELING OVER 50-MPH. SYSTEM DOES NOT COOL WHEN IN TRAFFIC. A/C DOES NOTHING WHEN TEMPERATURE OVER NINETY DEGREES. I BELIEVE A/C IS AFFECTING PERFORMANCE OF TURBO ON MY CX7. MAZDA FIELD ENGINEER SAID THAT THE MORNING BANGING NOISE I AM GETTING IS TYPICAL OF ALL SIMILAR VEHICLES. THIS VEHICLE IS SERVICED EVERY 3,000 MILES AT WHICH TIME NEW SYNTHETIC MOTOR OIL AND FILTER ARE INSTALLED. THE PRIVATE MECHANIC THAT I USE ADVISES ME THAT HE BELIEVES A/C TO BE FAULTY AND TURBO NOT TO BE PERFORMING CORRECTLY. MY MECHANIC SAID BRAKE MASTER CYLINDER WAS DEFECTIVE FROM THE BEGINNING. *TR

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE WAS MAKING A BANGING AND RATTLING SOUND. THE CONTACT STATED THE SOUND WAS ALSO HEARD WHEN THE TURBO WAS ACTIVATED. THE FAILURE WOULD OCCUR WITH OR WITHOUT THE AIR CONDITIONER ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14.