IllustrationMAZDA NEVER GOT BACK TO ME CONCERNING THE LOWER CONTROL ARM RECALL. IT'S BEEN OVER A YEAR AND CAN'T GET ANY ANSWER. CALLED MAZDA AT 702 784-1100 SEVERAL TIMES.DON'T REMEMBER WHEN INITIALLY CONTACTED.
2011 Mazda CX-7
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2011 Mazda CX-7 do not stand out strongly from the model-year median of 153.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-7 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
1125–50K
1650–75K
775–100K
5100–150K
3150K+
61 reports with mileage · 92 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports0 fire reports3 injury reports
Steering complaints
16 reportsMANUFACTURER RECALL NUMBER: 9716H SUMMARY: WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH CAN RESULT IN LOOSENESS OF THE BALL JOINT IN THE FITTING. AS A RESUL…
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MANUFACTURER RECALL NUMBER: 9716H SUMMARY: WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH CAN RESULT IN LOOSENESS OF THE BALL JOINT IN THE FITTING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR AT THE LOWER CONTROL ARM BALL JOINT. AFTER EXTENDED OPERATION IN THIS CONDITION, IN THE WORST CASE THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE. SAFETY RISK: THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE LOWER CONTROL ARMS. AS OF DATE, I HAVE NOT RECEIVED ANY COMMUNICATION AS TO WHEN THE LOWER CONTROL ARMS WILL BE REPLACED ON MY VEHICLE.
WAITING ON REPAIR PARTS FROM AUG 2016 RECALL NOTIFICATION.. AUG 10,2016 MANUFACTURER RECALL NUMBER-9716H NHTSA RECALL NUMBER-16V-593 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE AS A RESULT OF THIS LOOSENESS, A RATTLE MAY OCCUR AT BALL JOINT OF LOWER CONTROL ARM. AFTER EXTENDED OPERATION IN SUCH CONDITION, THE B…
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WAITING ON REPAIR PARTS FROM AUG 2016 RECALL NOTIFICATION.. AUG 10,2016 MANUFACTURER RECALL NUMBER-9716H NHTSA RECALL NUMBER-16V-593 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE AS A RESULT OF THIS LOOSENESS, A RATTLE MAY OCCUR AT BALL JOINT OF LOWER CONTROL ARM. AFTER EXTENDED OPERATION IN SUCH CONDITION, THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE, CAUSING A LOSS OF STEERING CONTROL AND INCREASING THE RISK OF A CRASH. IT HAS BEEN 8 MONTHS SINCE BEING NOTIFIED AND THEY STILL HAVE NOT RECEIVED THE REPLACEMENT PARTS TO REPAIR THIS ISSUE.
THE STEERING IS OUT OF CONTROL, COULD NOT PARK STRAIGHT AND SIGNAL LIGHT WHEN TURNING DOES COME OFF WHEN STEER THE CAR. HARD TO DRIVE THE CAR STRAIGHT VERY DANGEROUS WHEN HITTING THE ROAD SLOW DOWN BUMP. THE SHOCK ABSORB IS STOCK SINCE LESS THAN 30 MILES SHOULD BE REPLACED AS RECALLS. FRONT LIGHT BULB WENT OUT. THIS CAR CURREN…
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THE STEERING IS OUT OF CONTROL, COULD NOT PARK STRAIGHT AND SIGNAL LIGHT WHEN TURNING DOES COME OFF WHEN STEER THE CAR. HARD TO DRIVE THE CAR STRAIGHT VERY DANGEROUS WHEN HITTING THE ROAD SLOW DOWN BUMP. THE SHOCK ABSORB IS STOCK SINCE LESS THAN 30 MILES SHOULD BE REPLACED AS RECALLS. FRONT LIGHT BULB WENT OUT. THIS CAR CURRENT MILES IS ONLY 53,500. LOCAL MAZDA DEALER SAYS RECALL FOR STEERING COLUMN REPLACEMENT HAS NOT SEND BY MAZDA MANUFACTURER. WHO CAN GET THIS STEERING RESOLVE I AM VERY CONCERN AND DID NOT WANT TO GET ACCIDENT.
RECALL DATE OF AUGUST 10, 2016.I RECEIVED NOTICE FROM MAZDA NORTH AMERICAN OPERATIONS THAT MY CAR IS SUBJECT OF THIS FRONT LOWER CONTROL ARMS. TO DATE JANUARY 11, 2017 I HAVE NOT RECEIVED ANOTHER NOTIFICATION FROM MAZDA INFORMING ME THAT REPLACEMENT PARTS ARE AVAILABLE. I BELIEVE THIS TIME PERIOD OF 158 DAYS IS BEYOND A REAS…
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RECALL DATE OF AUGUST 10, 2016.I RECEIVED NOTICE FROM MAZDA NORTH AMERICAN OPERATIONS THAT MY CAR IS SUBJECT OF THIS FRONT LOWER CONTROL ARMS. TO DATE JANUARY 11, 2017 I HAVE NOT RECEIVED ANOTHER NOTIFICATION FROM MAZDA INFORMING ME THAT REPLACEMENT PARTS ARE AVAILABLE. I BELIEVE THIS TIME PERIOD OF 158 DAYS IS BEYOND A REASONABLE AMOUNT OF TIME TO HAVE MADE THE NOTICE FOR BRINGING IN THE VEHICLE FOR REPAIR. I EXPECT THAT I WILL BE CONTACTED TO SET AN APPOINTMENT FOR THAT REPAIR WITHIN THE NEXT 30 DAYS.
"TAKATA RECALL" ISSUED MAY 25, 2016 AND WE WERE JUST NOTIFIED AUGUST 12, 2016. REMEDY NOT YET AVAILABLE AND MAZDA SUGGEST THE VEHICLE SHOULD NOT BE DRIVEN. WE HAVE NOT HAD AN ACCIDENT YET, BUT IF WE DO, HOW CAN WE NOT DRIVE A CAR THAT WE OWN?WE HAVE TO WORK TO PAY BILLS. HOW MANY MONTHS, AND/OR DEATHS, UNTIL A REMEDY IS AVAILABL…
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"TAKATA RECALL" ISSUED MAY 25, 2016 AND WE WERE JUST NOTIFIED AUGUST 12, 2016. REMEDY NOT YET AVAILABLE AND MAZDA SUGGEST THE VEHICLE SHOULD NOT BE DRIVEN. WE HAVE NOT HAD AN ACCIDENT YET, BUT IF WE DO, HOW CAN WE NOT DRIVE A CAR THAT WE OWN?WE HAVE TO WORK TO PAY BILLS. HOW MANY MONTHS, AND/OR DEATHS, UNTIL A REMEDY IS AVAILABLE?
Official recalls
419V782000 · Air Bags:frontal:passenger Side:inflator Module
Oct 31, 2019
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
18V717000 · Air Bags:frontal:passenger Side:inflator Module
Oct 12, 2018
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
17V429000 · Air Bags:frontal:passenger Side:inflator Module
Jun 29, 2017
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
16V593000 · Suspension:front:control Arm:lower Ball Joint
Aug 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control can increase the risk of a crash.
Remedy: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.