2009 Mazda CX-7

I TOOK MY 2009 MAZDA CX-7 (108,000 MILES) IN TO THE DEALERSHIP FOR AN OIL CHANGE AND TO SEE WHY THE CHECK ENGINE LIGHT HAD COME ON. I WAS INFORMED THE TURBO NEEDED TO BE REPLACED AND WAS ADVISED THAT THE CAR WAS UNSAFE TO DRIVE AND THAT I NEEDED TO GET A NEW CAR IMMEDIATELY. THE DEALERSHIP WAS HESITANT TO LET ME LEAVE IN THE CAR AS IT COULD STOP WORKING AT ANY TIME AND BECAUSE I DO A SIGNIFICANT AMOUNT OF HIGHWAY DRIVING THIS IS PARTICULARLY ALARMING. NO REMEDY WAS OFFERED AND I WAS TOLD IT WASN'T WORTH REPAIRING. THIS IS A KNOWN ISSUE WITH THE CX-7 AND A DANGER TO THE DRIVER AND OTHER DRIVERS AROUND WHEN THE CARS STOP WORKING DUE TO THE ISSUES WITH THE TURBO. A RECALL NEEDS TO BE ISSUED IF SO MANY PEOPLE ARE HAVING THIS ISSUE WITH SERIOUS SAFETY CONCERNS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: RECALL FOR MY VEHICLE WAS ANNOUNCED BY MAZDA IN MAY 2016 AND AS OF SEPTEMBER 14, 2016 MAZDA STILL HAS NOT PROVIDED A RESOLUTION, OTHER THAN NOT ALLOW PASSENGERS TO RIDE IN THE FRONT SEAT, I GUESS SO ONLY THE DRIVER WOULD BE KILLED DURING AN ACCIDENT. I PURCHASED THIS VEHICLE NEW IN 2009 AND IT HAS BEEN LOCATED IN FLORIDA THE ENTIRE TIME WHICH IS THE HIGH RISK AREA. IT WOULD SEEM THAT MAZDA SHOULD HAVE A SOLUTION AVAILABLE BY NOW TO REPLACE THESE AIRBAGS OR PROVIDE AN ALTERNATIVE FOR REPLACING THE VEHICLE BEFORE MORE PEOPLE ARE INJURED.

MAZDA RECALL #: 9516E / NHTSA RECALL #: 16V-356 MAY 25, 2016 SAFETY RISK: AN INFLATOR RUPTURE MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH. MAZDA RECALL #: 9716H AUG 10, 2016 SAFETY RISK: THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. BOTH ARE RECALLS THAT STATE THEY MAY RESULT IN CAUSING THE VEHICLE TO CRASH OR CAUSE SERIOUS HARM TO THE OCCUPANTS IN THE EVENT OF A CRASH. BOTH ARE LISTED AS INCOMPLETE; REMEDY NOT YET AVAILABLE. THE MANUFACTURE SHOULD HAVE TO CORRECT THESE ISSUES ASAP. THE SECOND STATES ON THE FORM MAILED TO OUR HOME "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." HOW IS THAT ACCEPTABLE WHEN THEY ARE AWARE OF THE ISSUE? THANKS IN ADVANCE FOR LOOKING INTO THESE ISSUES. MY DESIRED RESOLUTION IS TO TAKE THE VEHICLE ASAP TO GET THEM CORRECTED.

BOTH REAR TAIL LIGHTS LOOKED CLOUDY AND THE RED COLOR OF THE REAR LIGHTS APPEARED WHITE. I REMOVED THE LIGHT BULBS, THINKING THAT MAYBE THEY HAD BURNED OUT. I NOTICED THE LIGHT BULBS HAD MELTED THROUGH THE INTERNAL RED PLASTIC LENS OF THE TAIL LIGHT ASSEMBLY AND LEFT A HOLE ABOUT THE SIZE OF A QUARTER THAT ALLOWS THE WHITE LIGHT FROM THE BULB TO SHINE THROUGH. THE MELTED PLASTIC WAS ALL OVER THE BULBS AND THERE WAS A BURNT PLASTIC ODOR. THE 7743 BULBS WERE BOTH ORIGINAL TO THE CAR FROM MAZDA WHEN I PURCHASED THE CAR NEW IN JULY 2009. I NOTIFIED MAZDA CORPORATE AND THEY HAD ME TAKE IT TO MY DEALER. THEY INSPECTED THE LIGHTS AND SAID MAZDA WAS WILLING TO OFFER A $500 GOODWILL TO REPLACE THE TAIL LIGHT ASSEMBLY. THAT WILL NOT COVER THE COST OF $1226.77 WITHOUT LABOR TO HAVE THE DEALER REPLACE THE TAIL LIGHTS. THEY GAVE ME A CASE REF# 1-174187018. THERE SHOULD BE A RECALL FOR THIS ISSUE AND THE CONSUMER SHOULD NOT HAVE TO PAY TO GET THE LIGHTS REPLACED. THIS IS A PROBLEM WHEN THE LIGHT BULBS BURN THROUGH THE PLASTIC TAIL LIGHT ASSEMBLY. THIS IS A DESIGN FLAW.

WHILE DRIVING DOWN THE INTERSTATE, VEHICLE LOST MUCH OF IT'S ACCELERATION, AND BEGAN MAKING A LOUD WHINING NOISE. PULLED OFF THE HIGHWAY AND INVESTIGATED THE NOISE. IT WAS A LOUD WHINING THAT ONLY OCCURRED IN NEUTRAL AND PARK OVER 2500 RPM AND WITH ANY ACCELERATION WHILE IN GEAR. ALSO NOTED YELLOW FOAMY OIL ON THE DIPSTICK WHICH WAS 4.5 QUARTS LOW BEING VERY CLOSE TO TIME TO GET A CHANGE. TOWED TO THE SHOP TO DISCOVER THAT THE VEHICLE IS BURNING OIL AND THE TURBO HAD GONE BAD. MECHANIC SUSPECTS THAT THE TURBO GOING BAD IS WHAT WAS MOST LIKELY BURNING OIL AND RETAINING WATER IN THE CRANKCASE. *TR

STARTING HEARING A NOISE INITIALLY--NOT SURE WHERE IT WAS COMING FROM BUT THOUGHT IT WAS INTERNAL TO THE ENGINE. TOOK IT TO THE DEALER FOR INSPECTION AND THEY VERIFIED THAT THE FRONT OF THE ENGINE WOULD HAVE TO BE REMOVED TO REPLACE THE DEFECTIVE PART. I CAN NOT REMEMBER THE PART NAME BUT IT WAS CLEAR FROM THE DEALER REP THAT MY CAR WAS ONE OF MANY THEY HAVE REPLACED. I SPENT $1244.00 IN REPAIRS ON MY VEHICLE THAT THE MAZDA DEALERSHIP ACKNOWLEDGED WAS A FACTORY DEFECT ON MY CAR AND MANY OTHERS. JUST NOT RIGHT *JS