2008 Mazda CX-7

I TRIED TO CALL A DEALER AT MAZDA BUT THEY DO NOT CALL ME BACK FOR THE RECALL. I WILL TRY AGAIN BUT I THINK THEY GOING TO CHARGED ME. I CAN'T AFFORD IT. HOW CAN YOU HELP ME PLEASE? I CAN'T DRIVE AT NIGHT BECAUSE THE FRONT LIGHT HAS FOG INSIDE AND I CAN'T BARELY SEE. I CAN'T STOP QUICK BECAUSE THE BREAK ARE BAD AND TREMBLING THE WHOLE CAR INCLUDING THE WHEEL. THE AIR BAGS ON THE COMPUTER SIGNAL IS ON ALL THE TIME AS WELL FOR THE LIGHT. THE BREAKS ARE REALLY BAD ! MOST OF THE TIME ON THE HIGHWAY. IT IS AN UNSAFE CAR. SYSTEM IS NOT RELIABLE. I WANT TO GET RIDE OF THIS DANGEROUS CAR ASAP.

IN NOVEMBER OF 2016 MY RIGHT HEADLIGHT WENT OUT. WENT TO PURCHASE A $100 BULB AND WHEN THE MECHANIC WENT TO REPLACE IT HE ADVISED THE BULB COULD NOT BE REPLACED BECAUSE THE HOUSING TO HOLD THE BULB WAS MELTED. HE ADVISED THIS IS ABNORMAL FOR THE HOUSING TO MELT AND MOST VEHICLES WOULD NOT HAVE THIS ISSUE. HOWEVER, HE ADVISED HE HAS SEEN THIS HAPPEN A LOT WITH CX-7 VEHICLES. HE SUGGESTED THAT I REACH OUT TO MAZDA FOR ASSISTANCE SINCE THIS, HE FELT, WAS A DEFECT OF THE HEADLIGHT ASSEMBLY. I CALLED MAZDA FILED THE COMPLAINT HOWEVER THE REP SET EXPECTATIONS FOR A CALL BACK THAT I NEVER RECEIVED. FAST FORWARD, THE LEFT HEADLIGHT ASSEMBLY IS DOING THE SAME. I CALLED MAZDA AND SPOKE WITH CHRISTOPHER AND HE SAID MAZDA COULD NOT DO ANYTHING FOR ME BECAUSE THEY APPARENTLY SENT ME AN E-CERTIFICATE LAST NOVEMBER WHEN I CALLED IN ABOUT THE RIGHT SIDE ASSEMBLY. I ADVISED HIM THAT I DID NOT RECEIVE IT AND EMAILED IT TO ME AGAIN. I ASKED HIM WHAT ASSISTANCE COULD BE PROVIDED FOR THE REPLACEMENT OF THE RIGHT SIDE ASSEMBLY AND HE ADVISED THERE WASN'T ANY. I EXPRESSED MY CONCERN ABOUT THIS BEING A SAFETY ISSUE I COULD NOT SIMPLY JUST REPLACE THE BULB, THE WHOLE ASSEMBLY FOR BOTH SIDES NOW NEED TO BE REPLACED. I THEN SPOKE WITH THOM AND HE ALSO DENIED ASSISTANCE. I FEEL THIS IS VERY UNFAIR. THE HOUSING WHICH HOLDS THE BULB MELTING IN BOTH ASSEMBLIES HAS NOTHING TO DO WITH THE AGE AND MILEAGE OF MY VEHICLE. THIS IS A MANUFACTURE'S DEFECT AND I THINK MAZDA SHOULD HAVE TO PAY FOR IT. THERE IS NOTHING I COULD'VE DONE TO PREVENT THAT FROM HAPPENING. I KNOW PEOPLE WHO HAVE VEHICLES OLDER THAN MINE AND THEY DO NOT HAVE THIS ISSUE. WHAT ARE MY RECOURSES AT THIS POINT? THIS IS VERY UNFAIR. TO OFFER $300.00 ON A PART THAT COST $2000.00 (BOTH SIDES) IS NOT REASONABLE. THE VEHICLE CANNOT BE DRIVEN BECAUSE ITS A SAFETY ISSUE. NO LIGHTS.

THERE ARE SEVERAL RECALLS ON THIS VEHICLE INCLUDING AIR BAGS. WE HAVE MADE SEVERAL ATTEMPTS OVER THE YEARS TO GET ANY OF THESE DONE WITH ZERO SUCCESS. THE DEALERSHIP JUST KEEPS TELLING US TO COME BACK. OUR AIR BAG LIGHT COMES ON AND GOES OUT ALL THE TIME. THE LIGHTS FILL WITH WATER AFTER WASHING OR IF IT RAIN CAUSING THE HEADLIGHTS TO SHORT OUT AND BLOW THE BULBS. THE ENGINE RATTLES EVERYTIME YOU CRANK THE CAR AND THEN GOES AWAY. WE HAVE CHANGED THE OIL REGULARLY AND IT STILL DOES IT.

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE CLEAR TAIL LIGHTS MADE IT DIFFICULT TO DECIPHER WHEN THE BRAKE LIGHTS WERE ILLUMINATED. THERE WAS NO RED COLORING FOR THE BRAKE LIGHTS. THE DEALER DIAGNOSED THAT THE BULB WAS PINK, NOT RED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000. UPDATED 01/04/17*LJ

THE OEM BULBS IN THE BRAKE LIGHTS ARE TOO HOT AND AFTER SOME TIME THE BULBS BURN THROUGH THE PLASTIC, CAUSING THE BRAKE LENSES TO GET CLOUDY, THE PLASTIC TO MELT ONTO THE BULB, AND THE RED TINT TO FADE IN THE BRAKE LIGHTS. MY CAR IS LIKE THIS AND EVERY 2008 CX-7 I'VE SEEN HAS THE SAME THING - CLOUDY AND BURNED BRAKE LENSES FROM THE BULBS BURNING A HOLE IN THE BRAKE LENSE PLASTIC.

* ENGINE ISSUES WHEN THE A/C COMPRESSOR LOCKED UP. THIS IS A KNOWN ISSUE IN THIS MAKE AND MODEL. THIS HAPPENED AROUND 36K MILES WHILE I WAS DRIVING ON A FREEWAY. WE HAD TO COAST INTO THE NEXT EXIT. * ENGINE KNOCKING ISSUES. THEY STILL PERSIST AND STARTED AROUND 50K MILES. * ENGINE RESISTANCE. ALONGSIDE THE KNOCKING THERE SEEMS TO BE A GOOD AMOUNT OF RESISTANCE WHEN TAKING YOUR FOOT OFF OF THE PEDAL FOR ACCELERATION. * THEY ADDED A FACTORY EXTENSION TO THE RADIO FOR THE IPOD. EVER SINCE THEY INSTALLED THIS, THE REST OF THE ELECTRICAL COMPONENTS HAVE BEEN OVERLOADED. - HEADLIGHTS GO OUT FREQUENTLY. THIS CONCERNS ME AS MY WIFE DRIVES THE CAR AND I WOULDN'T WANT BOTH TO GO OUT AT THE SAME TIME. - THE BATTERY WON'T HOLD A CHARGE IF NOT DRIVEN FOR A FEW DAYS. THE DEALERSHIP ACKNOWLEDGED THAT THE RADIO HAS A 'PARASITIC DRAW' ON THE BATTERY CAUSING THESE ISSUES, BUT REFUSES TO TAKE RESPONSIBILITY FOR THEIR INSTALLATION. THEIR SOLUTION IS TO CHARGE $800+ FOR A NEW HEAD UNIT, WHICH IS OUTRAGEOUS SINCE I NEVER DID ANYTHING TO THE FACTORY HEAD UNIT.