2007 Mazda CX-7

TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT SHE HAD TO REPLACE THE TURBO IN THE ENGINE FOUR TIMES DUE TO SLUDGE BUILD UP. THE CONTACT ALSO STATED THAT THE MOST RECENT TURBO FAILURE CAUSED THE ENGINE AND TRANSMISSION TO FAIL. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT IT WAS UNUSUAL FOR THIS FAILURE TO OCCUR. THE CONTACT STATED THAT THE FIRST TURBO FAILED AT 33,000 MILES, THE SECOND AT 58,000 MILES AND THE THIRD AT 83,000. THE MANUFACTURER STATED THE TURBOS WERE NOT COVERED BY WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 90,000.

WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH, MY 2007 MAZDA CX7 RANDOMLY LOST POWER. I WAS ABLE TO PULL TO THE SIDE OF THE FREEWAY EVEN THOUGH THE STEERING WHEEL BECAME VERY HARD TO TURN. I WAS VERY LUCKY THERE WERE NOT MANY CARS AROUND ME. THE MOTOR WOULD ONLY REV WHEN I PUSHED THE GAS PEDAL. I HAD THE CAR TOWED TO A MECHANIC. THE NEXT DAY I WAS TOLD THAT MY MOTOR AND TURBO NEEDED TO BE REPLACED. THE REPAIRS WOULD TOTAL TO ABOUT $8,000. I ALREADY OWE $15,000 ON THE AUTO LOAN. I ONLY HAD THE CAR FOR ONE YEAR, THE MOTOR WENT BAD AT 60, 000 MILES?. I'M A FULL-TIME STUDENT AND A MOM, MY HUSBAND MAKES LESS THAN $30K A YEAR. WE CANNOT AFFORD THE REPAIRS AT THIS TIME. AS A RESULT, THE CAR IS SITTING ON OUR DRIVEWAY. *JB

WHILE DRIVING OUR CX-7 STOPPED RUNNING RIGHT IN THE MIDDLE OF THE ROAD, WE HAVE FOUND OUT THAT IS A KNOWN ISSUE WITH MAZDA CX-7 VVT PIN/TIMING CHAIN BREAKING. WE WERE ABLE TO GET THE CAR STOPPED, BUT IT WAS IN THE MIDDLE OF THE RODE AND WAS A HAZARD NOT ONLY TO OUR CAR, BUT OTHER CARS COMING UP BEHIND US. WE WERE UNABLE TO MOVE THE CAR AND HAD TO WAIT FOR A TOW TRUCK. OF COURSE, MAZDA WON'T DO ANYTHING TO REMEDY THE SITUATION BECAUSE THE WARRANTY HAS PASSED...EVEN THOUGH THEY KNEW THE PROBLEM EXISTED IN 2009. SOMEONE WILL GET KILLED ONE DAY. *TR

AFTER SIX MONTHS, WE BEGAN TO HAVE MECHANICAL ISSUES WITH THE VEHICLE. A DIESEL-SOUNDING CHUG COMING FROM THE ENGINE SEEMED OFF FOR AN UNLEADED FOUR-CYLINDER SUV. THE COMMON ISSUE SEEMED TO BE A PART CALLED A VVT ACTUATOR. NO RECALLS OR SERVICE ADVISORIES HAD BEEN ISSUED FOR ENGINE PARTS AT THIS TIME. HOWEVER, IN JANUARY 2012, AN ENTIRE HALF-DECADE AFTER THE VEHICLE ROLLED OFF THE ASSEMBLY LINE, WE RECEIVED A 'VARIABLE VALVE TIMING NOISE AND TIMING CHAIN NOISE WARRANTY EXTENSION' NOTICE BY MAIL FROM MAZDA. A MONTH OR SO AFTER WE RECEIVED THE NOTICE, THE VEHICLE BEGAN LEAKING OIL. WE TOOK OUR VEHICLE INTO A ROGER BEASLEY MAZDA CENTER AND HAD IT EXAMINED. THE OIL COOLER ON THE VEHICLE WAS BEGINNING TO FAIL. WE EXPLAINED THE NOTICE THAT WE RECEIVED IN THE MAIL AND THEY WERE ALREADY WELL AWARE OF THESE ISSUES. WE WERE TOLD THE ENGINE HAD ENGINE SLUDGE AND WITH IT BEING A SECOND-OWNER VEHICLE, WE DID NOT HAVE THE DOCUMENTATION TO PROVE THAT REGULAR OIL CHANGES HAD BEEN PERFORMED. INSTEAD, ALL REPAIRS AND REPLACEMENTS WOULD COME FROM OUR OWN POCKETS. THE RESULT ENDED UP BEING A NEED TO REPLACE THE VVT ACTUATOR, THE TIMING CHAIN, THE OIL COOLER, AND REPLACING ALL OF THE GASKETS. THE TECHNICIAN SHOWED US A SIDE-BY-SIDE OF THE CURRENT TIMING CHAIN AND THE NEW REPLACEMENT ' THE USED CHAIN HAD LITERALLY STRETCHED TO BE ABOUT HALF-AN-INCH LONGER THAN THE REPLACEMENT. WE DROVE OFF THE LOT AND HOPED THAT THE PROBLEMS HAD BEEN SOLVED. WITHIN TWO MONTHS OF THE REPAIRS, THE ENGINE BEGAN MAKING A HIGH-PITCHED WHINING NOISE. MY WIFE CONTACTED THE DEALERSHIP THAT DAY WHILE AT WORK AND THEY SAID TO BRING IT IN. ON THE WAY TO THE DEALERSHIP, WHICH IS LESS THAN TEN MILES AWAY, THE VEHICLE DIED ON THE FREEWAY. THIS ENDED UP BEING THE RESULT OF A BLOWN TURBOCHARGER. AGAIN, WE HAD TO TAKE MONEY FROM OUR NEST EGG TO REPLACE YET ANOTHER PART ON THIS VEHICLE. *TR

VVT AND TIMING CHAIN REPLACEMENT NEEDED MAZDA KNEW THESE TO BE DEFECTIVE PARTS BUT ONLY ISSUED WARNING TO ME JUST THIS MONTH AND NOW THAT IM OVER THE MILEAGE I HAVE TO PAY FOR COST OF REPLACING BOTH ... WHY HASN'T THE SAFETY BOARD LOOKED INTO THIS VERY DANGEROUS ISSUE THAT WILL EVENTUALLY CAUSE SOMEONE TO LOSE THEIR LIVES ..... THIS MOST BE ADDRESSED NOW!!!!!!!!!!!!!!!!!!!!!!!!!! *TT

PURCHASED 2007 MAZDA CX-7 WITH 65,000 MILES. AT THE TIME WAS TOLD IT HAD A NEW TURBO. HAD THE VEHICLE 2 MONTHS AND THE ERG VALVE DIED (TECHNICIAN STATED THEY SHOULD LAST 100K MILES) WAS REPLACED AT MY COST OF $850. WHEN REPLACING THE ERG VALVE THEY ALSO NOTICED A WORN TUBE THAT WILL COST AN ADDITIONAL $180 AT MY COST. THEY ALSO NOTICED THE NEW TURBO WAS SMOKING AND THIS WAS AN EXTENDED WARRANTY COVERAGE FROM MAZDA TO 70K MILES (I WAS AT 68,5000). THEY ARE ADDING A WHOLE NEW PCV VENT KIT AT DEALER EXPENSE). NOW I AM HEARING A LOUD TICKING NOISE WHENEVER I TURN ON THE A/C WHICH COULD BE EITHER THE VVT TIMING CHAIN OR THE AIR CONDITIONING SYSTEM. BOTH ARE KNOWN DEFECTS OF 2007 CX-7'S AND WILL COST ABOUT $1,000 TO FIX FOR EACH ISSUE. THE TIMING CHAIN IS COVERED UNTIL 70K MILES SO I'M TRYING TO GET THIS FIXED BY THE DEALERSHIP NOW BEFORE I RUN OUT OF WARRANTY. HOWEVER, THE AC ISSUES WERE ONLY COVERED TO 60 K MILES AND I AM BEYOND THAT COVERAGE SO I WILL HAVE TO FIX THAT AT MY COST. IF YOU DO A QUICK GOOGLE SEARCH YOU WILL SEE EXTENSIVE DOCUMENTATION OF THESE SAME ISSUES AMONGST MANY MAZDA OWNERS. MAZDA REFUSES TO RECALL SUCH PARTS AND ONLY THIS YEAR (4-5 YEARS LATER) DID THEY EXTEND WARRANTY COVERAGE ON SOME KNOWN DEFECTS KNOWING THAT MOST PEOPLE WOULD BE BEYOND THE WARRANTY LIMIT OF 60/70K MILES. THERE ARE MANY REPORTS OF ENGINES SEIZING DUE TO THE AC AND TIMING CHAIN ISSUE. I AM QUITE FRANKLY TERRIFIED TO DRIVE THIS CAR AND SEEKING A VERY COMPREHENSIVE EXTENDED WARRANTY TO HOLD ME OVER UNTIL I CAN TRADE IT IN AND GET SOMETHING RELIABLE! I WORK FOR A CAR DEALERSHIP SO I KNOW THAT THESE ISSUES ARE LEGITIMATE WITH THIS VEHICLE. *TR

AFTER OWNING OUR 2007 MAZDA CX-7 FOR OVER 5 YEARS, WE RECEIVED AN EXTENDED WARRANTY NOTICE THAT THE TIMING CHAIN WAS DEFECTIVE AND AT RISK OF BREAKING. HAVING NOTICED A SLIGHT TICKING NOISE ALREADY, WE IMMEDIATELY TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY EXAMINED IT AND NOTIFIED US THAT EVEN THOUGH OUR CAR WAS 5 YEARS OLD AND AT RISK OF FAILURE DUE TO A FACTORY DEFECTIVE PART, THE WARRANTY WAS ONLY EXTENDED TO 70,000 MILES AND MAZDA WOULD NOT COVER ANY COSTS SINCE OUR ODOMETER WAS AT 80,000. I WENT HOME, DID SOME ONLINE RESEARCH, AND DISCOVERED THAT OUR YEAR AND MAKE OF VEHICLE ALSO HAD A TSB FROM MAZDA FOR A DEFECTIVE TIMING VVT ACTUATOR THAT COULD CAUSE THE SAME CLICKING SOUND. WE HAD NEVER BEEN NOTIFIED OF THIS BY MAZDA OR THE DEALERSHIP. I CALLED MAZDA CUSTOMER CARE IMMEDIATELY AND THEY ASSURED ME THAT THE TIMING CHAIN WAS THE SOURCE OF THE CLICKING NOISE. TWO WEEKS LATER THE VVT ACTUATOR IN QUESTION DID FAIL. MAZDA ASSUMED LIABILITY AND REPLACED THE DEFECTIVE VVT ASSEMBLY AND TIMING CHAIN, BUT REFUSE TO COVER ANY OF THE COSTS TO REPAIR THE SEVERE DAMAGE CAUSED TO OUR ENGINE AS THE DIRECT RESULT OF THIS PART FAILURE. *TR

WE HAVE A MAZDA CX7, 2007, THAT WE PURCHASED BRAND NEW IN APRIL 2007. WE HAVE HAD ALL OIL, FILTER AND OTHER SERVICES BY OUR LOCAL MAZDA DEALERSHIP IN ACCORDANCE TO MAZDA GUIDELINES. RECENTLY WHILE DRIVING 70 MPH DOWN INTERSTATE 81 WITH OUR 10 YEAR OLD SON IN THE CAR, OUR MAZDA STOPPED WORKING. LUCKY FOR US WE WERE ABLE TO GET OFF OF THE ROAD AND CALL A TOW TRUCK, WHO TOOK US TO A LOCAL MAZDA DEALERSHIP WHERE WE HAD TO LEAVE THE CAR UNTIL MONDAY (IT WAS A SATURDAY AFTERNOON) AND FIND OTHER MEANS OF TRANSPORTATION HOME (70 MILES AWAY) ON MONDAY MORNING MY HUSBAND RECEIVED A CALL FROM MAZDA STATING THAT OUR VVT PLUG CAME APART CAUSING THE ENGINE TO JUMP TIME AND THAT WE COULD PAY TO HAVE A VVA KIT ORDERED AND INSTALLED TO SEE IF IT WOULD FIX THE PROBLEM, AT A COST OF $1300, BUT THIS MAY NOT FIX THE PROBLEM BECAUSE DUE TO THE PLUG COMING APART OUR ENGINE LOST COMPRESSION. AND IF THIS WAS THE CASE, WE WOULD BE OUT THE $1300 AND IT WOULD COST AN ADDITIONAL $7950 FOR THEM TO REPLACE THE ENGINE. WHEN WE QUESTIONED THEM ABOUT THE "SERVICE BULLETIN" RELEASED RE: THE PROBLEMS THEY WERE HAVING WITH THIS VVT THEY SAID THAT THEY REALLY COULDN'T HELP US WITH THIS.... OUR CAR WAS OVER IN THE MILEAGE... WELL TO ME A PROBLEM THEY RECOGNIZE AND ADMIT TO THEY SHOULD TAKE CARE OF NO MATTER WHAT.. HAD WE HAVE KNOW OF THIS PENDING PROBLEM, WE WOULD HAVE OPTED TO HAVE THIS KIT REPLACED LONG AGO AND GLADLY PAID THE $1300 INSTEAD OF BEING OUT A CAR, THAT WE REALLY HAVE ENJOYED, AND NOW LOOKING FOR SOMEONE TO REPLACE AN ENGINE!! OH AND BY THE WAY.. DON"T LET MAZDA DO THIS FOR YOU!! IT IS MUCH CHEAPER TO HAVE YOUR ENGINE REBUILT AND REPLACED BY AN OUTSIDE SOURCE. WE HAVE CONTACTED A MACHINE SHOP IN VIRGINIA WHO WILL PAY SHIPPING AND DO THIS FOR US FOR $3000 AND WE HAVE A LOCAL MECHANIC THAT WILL DO THE WORK FOR $1000 OH AND THEY GIVE YOU A 5 YEAR WARRANTY!! MAZDA NEEDS TO BE RESPONSIBLE. *TR