2007 Mazda CX-7

MY HUSBAND AND I PURCHASED 2 MAZDA CX-7'S IN OCT 07. IN SEPT 2008 1 VEHICLE AFTER JUST 13,000 MILES ON IT HAD EXCESSIVE AND ABNORMAL WEAR ON ALL 4 OF THE TIRES. WE HAVE BEEN ADVISED NOT TO DRIVE MUCH ON THESE TIRES IN THE CONDITION THEY ARE IN BY 4 SEPARATE OPINIONS WE RECEIVED FROM THE DEALERSHIP, TIRE MANUFACTURER AND 2 ADDITIONAL TIRE RETAILERS. WE HAVE HAD 1 FLAT TIRE DURING THE PROCESS OF GETTING THESE TIRES REPLACED HOWEVER NEITHER THE DEALERSHIP, CAR MANUFACTURER NOR THE TIRE MANUFACTURER WOULD STAND BEHIND THE FAULTY EQUIPMENT. ALL AGREED THAT THE TIRES SHOULD NOT WEAR THAT EXCESSIVELY HOWEVER EACH BLAMING THE OTHER FOR THE PROBLEM. SEVERAL POSTS ON THE INTERNET STATE THE SAME PROBLEM WITH THIS TIRE AND THIS VEHICLE! I FEEL I HAVE THE RIGHT TO HAVE SAFE EQUIPMENT ON MY VEHICLE AND I AM LOOKING FOR SUPPORT TO KEEP MY PASSENGERS AS WELL AS OTHER'S WHO MAY BE DRIVING THIS CAR WITH THESE TIRES SAFE. I WOULD LIKE TO MENTION THAT THE OTHER VEHICLE OF THE SAME MAKE AND MODEL BOUGHT ON THE SAME DAY HAS A DIFFERENT TIRE ON THE CAR AND THAT CAR HAS NORMAL WEAR AND TEAR.. TO ME THIS IS EVIDENCE THAT SOMETHING IS NOT RIGHT WITH THIS CAR AND THIS TIRE. *TR

MADE APPT. WITH MAZDA SERVICE , REGARDING EXCESSIVE TIRE WEAR ON CX-7 SUV. I HAVE A FIRESTONE TIRE PROTECTION FOR THIS SUV, ACCORDING TO FIRESTONE IT DOES NOT COVER WEAR. AT MY LAST OIL CHANGE BY FIRESTONE, THEY TOLD ME MY TIRES NEED TO BE REPLACED, GAVE ME A PRICE, ETC. I TOLD THEM I WOULD CONTACT DEALER AND SEE WHAT THEY HAVE TO SAY. APPT. WAS 8/1/08, I WAS TOLD MY TIRES ARE ONLY HALF WORN@20,113 MILES. TREAD WEAR WAS MEASURED @ 5/32 ON FRONT AND 4/32 ON REAR. FIRESTONE ROTATED AND BALL. TIRES @ 5,000 MI. OIL CHANGES. I WAS TOLD TO COME BACK WHEN 50% MORE WEAR. TOLD SERVICE ADVISER THIS WAS A SAFETY ISSUE AS THERE IS NO TREAD TO WEAR, AND MENTIONED WHAT FIRESTONE HAD TOLD ME. HIS COMMENT WAS THEY JUST WANTED TO SELL YOU TIRES ". TOOK MY CX-7 TO NTB TIRE SERVICE, THEY CHECKED MY TIRES, REAR @ 2/32" AND FRONT @4/32", THEY SUGGESTED I NOT DRIVE WITH THESE WORN-OUT TIRES, THEY NEED TO BE REPLACED. PURCHASED A SET OF TAKE-OFF'S FOR $160.00 AND HAD NTB ALIGN AND BALL TIRES. I SENT A E-MAIL TO MAZDA CUST. SERVICE AND EXPLAINED , DEALER MEASURED 4/32" NOT 2/32".I WANTED TO MEET WITH MAZDA REP AT ANY NE OHIO DEALER, AND HAVE HIM CHECK TIRES, ETC. THEY NEVER RETURNED MY E-MAIL. FOLLOWED-UP WITH PHONE CALL TO MAZDA CUST. SERVICE, THEY WILL CHECK DEALER, ETC. MAZDA CALLED BACK AND SUGGEST I TAKE UP PROBLEM WITH DEALER, THEY WOULD NOT SET UP MEETING WITH REP, ETC. IF MAZDA SERVICE DEPT AT DEALER CAN'T MEASURE TIRE TREAD, AND BE CONCERNED WITH CUST SAFETY, I WOULD NEVER BUY ANOTHER MAZDA VEHICLE. *TR

SEVERE STEERING WHEEL VIBRATION. TOOK MAZDA CX7 2007 WITH 12,800 MILES TO NTBS. THEY STATED SEVERE TIRE CUPPING (UNEVEN WEAR ON INSIDE OF ALL TIRES). TIRES EAGLE RS-A P235/55R 18 99V . TOLD ME TO TAKE THE CAR TO THE DEALER. DID SO, THE NEXT DAY NTBS CALLED ME WITH ANOTHER CUSTOMER WITH SAME PROBLEM. SPOKE TO HIM, HAD EXACT SAME PROBLEMS. BOTH OF US CONCERNED WITH SAFETY AND PREMATURE TIRE WEAR. MAZDA ONLY AGREED TO 50% OF COST ON HIS SITUATION DUE TO THE FACT THAT HE HAD 20,000 MILES. MAZDA GOT BACK TO ME AND STATED THAT MAZDA REP WAS WILLING TO BUY ONE FRONT TIRE AND I BUY THE OTHER ONE. WHAT ABOUT THE BACK TIRES? IN ANY EVENT THAT?S ANOTHER ISSUE.. WAS TOLD THAT THE TIRES PLACED ON THE MAZDA CX7, ( 4000 LBS VEHICLE ) WERE NOT DESIGNED TO HOLD THE WEIGHT OF THE VEHICLE. THIS COULD BE SERIOUS PROBLEMS DOWN THE ROAD. NO PUN INTENDED. *TR

TL*THE CONTACT OWNS A 2007 MAZDA CX-7. THE VEHICLE HAS GOODYEAR EAGLE RS-A TIRES, SIZE P235/55R18 99V. THE CONTACT NOTICED WEAR ON ALL FOUR TIRES, WHICH INDICATED THAT THEY WOULD HAVE TO BE REPLACED PREMATURELY. SHE SPOKE WITH OTHER MAZDA OWNERS AND THEY ALSO NOTICED THE SAME TREAD FAILURE. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 18,000 AND FAILURE MILEAGE WAS 17,000.

MAZDA CX7 (FWD) EXHIBITS ABNORMAL TIRE WEAR(CUPPING,FEATHERING) ON ALL (4) TIRES AFTER LESS THAN 1000 MILES. BROUGHT THE CAR INTO THE PURCHASING DEALER WHO RE-BALANCED AND REALIGNED. TIRES CONTINUED TO EXHIBIT THE SAME WEAR AFTER 2000 MILES AND RIDE AT HIGHWAY SPEEDS HAD SOME VIBRATION AND ROUGH FEEL AT LOWER SPEEDS. DEALER ONCE AGAIN REALIGNED VEHICLE AND INCREASED THE PSI ON ALL 4 TIRES TO 36PSI. AT JUST OVER 5000 MILES VEHICLE WAS BROUGHT INTO DEALER AGAIN, STILL CONTINUING TO SHOW ABNORMAL WEAR AND POOR RIDE AT HIGHWAY SPEEDS (VIBRATION & ROUGH). DEALER REALIGNED AND RE-BALANCED ALL WHEELS AND ONCE AGAIN INCREASED TIRE INFLATION TO 36PSI. I LATER CONTACTED THE SERVICE MGR AND TOLD HIM THAT I DID NOT LIKE THE FACT THAT HE INCREASED THE TIRE PRESSURE OVER THE MANUFACTURERS RECOMMENDED SETTINGS AND THAT THIS WOULD CAUSE THE TIRE TO WEAR DOWN THE CENTER QUICKLY. *JB