2007 Mazda CX-7

OUR 2007 MAZDA CX7 SUDDENLY LOST POWER AND I WAS FORCED TO STOP THE VEHICLE IN THE CENTER MEDIAN OF THE HIGHWAY, AS I WAS UNABLE TO MOVE TO THE RIGHT DUE TO OTHER TRAFFIC. VEHICLE WAS TOWED BACK TO THE DEALERSHIP WHERE PROBLEM WAS DIAGNOSED AS A BROKEN PIN ON THE VARIABLE VALVE TIME ACTUATOR (VVT). THERE WAS NO PRIOR INDICATION OF A PROBLEM WITH THE VEHICLE (NO WARNING LIGHTS) PRIOR TO THE ENGINE STOPPING. DEALERSHIP HAS INDICATED THAT COMPLETE ENGINE REPLACEMENT IS RECOMMENDED BY MAZDA. CURRENTLY THE VEHICLE IS AWAITING ARRIVAL OF AN ADJUSTER FROM EXTENDED WARRANTY COMPANY TO SEE IF REPAIRS/REPLACEMENT WILL BE COVERED. ADDITIONAL ONLINE RESEARCH HAS INDICATED THAT THIS IS A WELL-DOCUMENT AND FREQUENTLY OCCURRING PROBLEM WITH THIS MAKE/MODEL OF VEHICLE, YET MANUFACTURER HAS NEGLECTED TO INITIATE A FULL RECALL. RATHER THEY ISSUED A "SERVICE BULLETIN" (#01-002/08) THAT ADDRESSES A VVT NOISE WHEN STARTING ENGINE. BULLETIN STATES "SOME VEHICLES MAY EXHIBIT A LOUD TICKING NOISE FROM THE VARIABLE VALVE TIMING. (VVT) THIS IS CAUSED BY THE LOCK PIN OF THE VARIABLE VALVE TIMING ACTUATOR NOT FULLY ENGAGING. HEAT TREATMENT HAS NOW BEEN ADDED AROUND THE HOLE OF THE VARIABLE VALVE TIMING ROTOR LOCK TO PREVENT THIS FROM HAPPENING." IT IS BELIEVED THAT HAD MY VEHICLE EXHIBITED ANY SYMPTOMS, I COULD HAVE HAD THE SERVICE BULLETIN REPAIRS MADE, AND THE ENGINE FAILURE DUE TO THE BROKEN PIN WOULD HAVE MOST LIKELY BEEN AVOIDED. THIS SHOULD HAVE BEEN A RECALL, AND NOT ADDRESSED BY A SERVICE BULLETIN. THERE IS STRONG EVIDENCE, AS DISCOVERED VIA THE INTERNET, THAT MULTIPLE CX7 VEHICLES HAVE HAD THIS EXACT SAME TYPE OF FAILURE WHERE THE VEHICLE HAS SUDDENLY STOPPED RUNNING WHILE BEING DRIVEN AT HIGHWAY SPEEDS. THIS CONSTITUTES AN EXTREME SAFETY HAZARD THAT COULD POSSIBLY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. *TR

I HAVE A 2007 MAZDA CX7 THAT HAS A BROKEN VVT TIMING SYSTEM. THE CAR IS NOT DRIVABLE AND THE PART IS NOT AVAILABLE. THE CAR CURRENTLY HAS 74,000 MILES ON IT. THIS IS A KNOW ISSUE WITH MAZDA AND THEY ARE NOT TAKING RESPONSIBILITY. THIS IS DEVASTATING AS A CONSUMER TO NOT HAVE THE SUPPORT OF MAZDA ON A KNOWN DEFECT WITH THEIR VEHICLE. I AM REQUESTING THAT SOMETHING BE DONE SO THAT MAZDA TAKES RESPONSIBILITY FOR THIS DEFECT AND COMPENSATES MAZDA CX7 OWNERS FOR THESE EXPENSIVE REPAIRS! *TR

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT A CLUNKING NOISE EMITTED FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT PROPERLY WHILE DRIVING AT SPEEDS ABOVE 40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE TIMING BELT AND ADJUSTERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 84,000.

AS THE PROUD OWNER OF A NEW MAZDA CX7, I FELT CONFIDENT AFTER THE FIRST YEAR OF DRIVING THIS SUV THAT IT WOULD CARRY ME AT LEAST 10YRS. UNTIL I BEGIN TO NOTICE ACCELERATION PROBLEMS AND NOTICING PUFFS OF WHITE SMOKE EXPELLED FROM THE EXHAUST PIPE WHEN IT FINALLY REALIZED I WAS TRYING TO INCREASE SPEED. TOOK SUV TO A MAZDA DEALER AND WAS INFORMED NOTHING WAS WRONG WITH IT. FINE, THEN BEGAN TO HEAR LIKE A RATTLING NOISE DURING ACCELERATION (SOUNDED LIKE A ROCK IN A TIN CAN) SOUND THEN GOES AWAY AFTER A FEW MOMENTS. TOOK TO DEALER AGAIN WAS TOLD NO PROBLEM. WELL, ON MY WAY TO WORK AT 70 MPH ON BUSY INTERSTATE, I LOSE ACCELERATION. COST SAFELY TO THE SIDE OF THE ROAD WITHOUT BEING RAN OVER BY 18 WHEELER,, HAD VEHICLE TOWED TO MAZDA DEALER. I WAS THEN INFORMED THE TIMING CHAIN BROKE, YES AT 70,000 MILES. ONLY THEN TO BE INFORMED LATER THAT DUE TO TIMING BREAKING MY ENGINE WAS RUINED. I WAS THEN DEVASTATED, EVEN MORE SO AFTER I WAS TOLD IT WOULD 8000 FOR A NEW ENGINE PLUS 2000 FOR LABOR. I HAD NO OTHER OPTION BUT TO PARK THE VEHICLE AND ATTEMPTED TO SAVE MONEY TO HAVE IT FIXED. WELL THAT WAS 2 YRS AGO AND ITS STILL PARKED, AND 2 YRS NOW WITHOUT A VEHICLE. I HAD ROUTINE DOCUMENTED OIL CHANGES AT MAZDA DEALERS ONLY, I TOOK VERY GOOD CARE OF THIS TRUCK. AFTER SEARCHING THE INTERNET, I AM READING THE SAME INCIDENTS FROM THOUSANDS OF PEOPLE CONCERNING THE EXACT SAME ISSUE. MAZDA HAS FINALLY STATES THAT THERE IS A PROBLEM WITH THE TIMING CHAINS AND HAS ISSUED AN EXTENDED WARRANTY ON IT. BUT FROM READING REPORTS, MAZDA IS GIVING PEOPLE A HARD TIME. MAZDA CX7 ARE DANGEROUS VEHICLES, SOMEONE COULD HAVE BEEN KILLED DUE TO THIS POORLY MADE SUV. I AM REPORTING THIS BECAUSE IT REALLY NEEDS TO BE LOOKED INTO BEFORE SOMEONE IS KILLED TO MANY PEOPLE ON THE INTERNET COMPLAINING ABOUT THIS FAILURE. PLEASE INVESTIGATE THIS VEHICLE< WE CANT ALL BE WRONG!!!!!!!!!!!!!!!!!!!!!!! *TR

ON 12/19/11, I WAS DRIVING APPX. 60 - 65 MPH ON I-81 WHEN MY 2007 MAZDA CX-7 JUST SHUT OFF. I WAS IN THE MIDDLE OF TRAFFIC ON THE INTERSTATE, WITH A LARGE TRACTOR TRAILER BEHIND ME, BUT I WAS ABLE TO SAFELY MANEUVER MY CAR ONTO THE SHOULDER OF THE INTERSTATE. MY CAR WOULD NOT START AGAIN. I DID QUITE A BIT OF RESEARCH ON LINE REGARDING THIS PARTICULAR ISSUE AND FOUND A SIGNIFICANT NUMBER OF CLAIMS FROM OTHER PEOPLE THAT HAD THIS SAME PROBLEM HAPPEN TO THEIR 2007 MAZDA CX7. THE FINAL DIAGNOSIS IS TOTAL ENGINE FAILURE WITH A PRICE TAG OF $7200 TO FIX. THAT WOULD BE FOR A WHOLE NEW ENGINE. I FOUND A SERVICE BULLETIN FROM JANUARY OF 2008 THAT CORPORATE MAZDA SENT OUT TO THEIR DEALERS RE: A PROBLEM WITH THE TIMING CHAIN. THE BULLETIN SPECIFICALLY IDENTIFIES A SERIES OF VIN#'S AFFECTED, AND MINE FALLS INTO THE CATEGORY. THERE IS CURRENTLY ABOUT 65K MILES ON MY CAR (I CAN'T REMEMBER EXACTLY), AND I DID NOT BUY THE EXTENDED WARRANTY BECAUSE WHO WOULD THINK THAT A 2007 VEHICLE WOULD NEED A NEW ENGINE @ 65K MILES? I THINK I SHOULD'VE BEEN NOTIFIED THAT THERE WAS AN ONGOING ISSUE WITH THIS PARTICULAR MODEL AND YEAR. BOTH MAZDA AND THE DEALERSHIP ARE TELLING ME THEY WILL NOT DO ANYTHING FOR ME, BECAUSE THE VEHICLE IS OUT OF WARRANTY. MAZDA NEEDS TO TAKE RESPONSIBILITY HERE. I'M LUCKY I WAS ABLE TO GET MY CAR THROUGH THE TRAFFIC AND OFF THE INTERSTATE. DOES SOMEONE NEED TO BE KILLED BEFORE THIS ISSUE GETS ATTENTION? MY CAR SHOWED ABSOLUTELY NO WARNING SIGNS THAT SOMETHING WAS WRONG FOR ME TO PRO-ACTIVELY HAVE THIS CHECKED. *TR

THIS VEHICLE HAS CAUSED ME NOTHING BUT PROBLEMS! I HAVE HAD IT FOR 3 YEARS AND IT HAS BEEN IN THE SHOP 4 TIMES AND THIS LAST TIME IS THE TRANSMISSION AT 70,000 MILES! THIS IS RIDICULOUS...MAZDA NEEDS TO CLEAN UP IT'S ACT. CUSTOMERS SHOULD NOT HAVE CHARGES LIKE THIS EARLY ON IN THE LIFE OF A VEHICLE. THE VEHICLE IS GORGEOUS BUT PERHAPS THEY SHOULD HAVE SPENT A LITTLE MORE TIME PUTTING IT TOGETHER AS IT DOESN'T MATTER FOR EYE APPEALING IT IS WHEN IT DOESN'T RUN! *TR

PURCHASED MY VEHICLE 15 MONTHS AGO AT 38,000 MILES. IN OCTOBER, I WAS DRIVING ALONG AND THE CAR STOPPED RUNNING. NO WARNING, NOTHING ON THE DASH LIGHTING UP, THE VEHICLE JUST STARTED LOOSING SPEED. THE STEERING WAS GOING AS WELL. I PUT THE VEHICLE IN NEUTRAL TO TRY AND GET THE STEERING BACK AND IT WAS A HARD STEER TO THE SIDE OF THE ROAD. I TRIED STARTING THE VEHICLE AND IT WOULD TURN BUT NOT START. TWO TOWS LATER, I FIND, TO MY SURPRISE AT 62,000, THAT I NEED A NEW ENGINE. MY TIMING CHAIN EITHER BROKE OR HAS DERAILED. THIS ALL HAPPENED ON OCTOBER 22ND. IT IS NOW NOVEMBER 10TH AND I STILL DO NOT HAVE AN EXACT DIAGNOSIS NOR A VEHICLE. YES, WARRANTY IS DONE AT 60,000 MILES, BUT WHAT VEHICLES LOOSE AND ENGINE AT 62,000 IN THIS DECADE? AND, THANKFULLY, I WAS NOT ON A HIGHWAY WHEN THIS HAPPENED AS I'M NOT SURE WHAT HAPPENED TO THE STEERING IN THIS WHOLE PROCESS. *TR

THERE ARE TWO COMPLAINTS FOR THIS VEHICLE. 1. TIMING BELT...FAILURE AFTER 68,000 MILES CHANGED AFTER A DISPUTE WITH DEALERSHIP, WE STILL HAD TO PAY FOR 2 HRS OF LABOR. 2. TURBO UNIT...FAILURE AFTER 70,000 MILES STILL AT DEALERSHIP...NO OPTION BUT TO PAY $3083 TO GET FIXED. TURBO FAILURE HAPPENED ON HIGHWAY, VEHICLE PERFORMED ERRATIC AND LIMPED TO OFF RAMP USING SHOULDER. *TR