2007 Mazda CX-7

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE ENGINE WAS STARTED AND A RATTLING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE VARIABLE VALVE TIMING ACTUATOR FAILED AND WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000. THE TIMING CHAIN AND BELT WAS REPLACED. UPDATED 11/10/2011 *LN

2007 MAZDA CX7 - TURBO BROKE WHILE DRIVING CAUSING TREMENDOUS SQUEALING SOUND AND LOSS OF POWER. ABLE TO DRIVE HOME AND HAD TOWED TO MAZDA DEALERSHIP. SERVICE MGR CALLED ME SAYING THEY CHECKED CAR OVER AND COULD NOT FIND ANYTHING WRONG WITH IT AND ASKED IF I WANTED AN OIL CHANGE. I SAID GO AHEAD WITH AN OIL CHANGE BUT THERE IS DEFINITELY SOMETHING WRONG WITH CAR AND TO CHECK AGAIN. MGR CALLED BACK LATER SAYING A SCREW IN THE TURBO HAD COME LOOSE, TURBO WAS BROKEN, I NEEDED A WHOLE NEW ENGINE AND IT WOULD COST $9,000. CAR HAD 34,000 MILES AND STILL UNDER WARRANTY. I FAX'D COPIES OF OIL CHANGE RECEIPTS. MAZDA NORTH AMERICA DENIED WARRANTY CLAIM SAYING MY OIL RECEIPTS WERE UNVERIFIABLE. MNA TOLD ME THEY WOULD NOT VERIFY MY RECEIPTS. THEY CLAIMED THERE WAS "SLUDGE" AND THAT CAUSED IT TO BREAK AND I HADN'T TAKEN CARE OF IT. IT WAS A LEASED VEHICLE WITH ONLY 3 MONTHS LEFT TO PAY. HAD JUST STARTED A NEW JOB AFTER BEING UNEMPLOYED AND HAD TO RENT A CAR COSTING $650 AND THEN GO BUY A KIA CAUSING EXTREME FINANCIAL & EMOTIONAL DURESS. I TOLD THE SERV MGR THAT I COULD HAVE BEEN KILLED AND FOUND OUT THESE CARS WERE ENGINEERED INCORRECTLY CAUSING THEM TO GET TOO HOT CAUSING "SLUDGE", THAT I KNEW HE KNEW ABOUT THE ISSUE BECAUSE A SERVICE BULLETIN HAD BEEN RELEASED JAN 08 STATING THE EXACT PROBLEM, AND MAZADA WAS TRYING TO AVOID A RECALL. HE STATED THAT IT WAS "MAZDA NORTH AMERICA", AND NOT HIM AND IF IT WERE UP TO HIM HE WOULD FIX THE CAR UNDER WARRANTY. I TOLD HIM I WAS UNDER EXTREME DURESS AND THAT MAZDA SHOULD DO THE RIGHT THING AND FIX THE CAR. THEY REFUSED SO HAD TO LEAVE THE CAR AT THE DEALERSHIP.AND WALK AWAY. NOW MAZDA SAYS I OWE THEM $5,000. FILED COMPLAINTS WITH BBB AND ATTORNEY GENERAL. IT IS AN OUTRAGE THAT SO MANY MAZDA CX7 OWNERS HAVE HAD SAME NIGHTMARE AND MAZDA DOES NOT CARE ABOUT THE SAFETY OF IT'S CUSTOMERS. PLEASE HELP US. *TR

MY WIFE AND I HAVE A 2007 MAZDA CX 7 WITH 68000 MILES ON IT. ON AUGUST 13TH MY WIFE WAS DRIVING WITH MY 9 MONTH OLD DAUGHTER AND NOTED A FUNNY SOUND WITH LOSS OF AIR CONDITIONING OR CHANGE OF QUALITY OF AIR CONDITIONING. SHE REPORTED SMOKE AND NOISE THAT FOLLOWED. LUCKILY SHE WAS ON A BACK ROAD AND CLOSE TO HER DESTINATION AND WAS ABLE TO ARRIVE AT THE DESTINATION WITHOUT HAVING TO DRIVE FAR. SHE PHONED ME AND GAVE ME THE NEWS AND I IMMEDIATELY KNEW IT WAS THE AIR CONDITIONING COMPRESSOR. THIS IS DUE TO RESEARCH I HAVE DONE THAT THE MAZDA CX 7 FROM 2007 IS NOTORIOUS FOR THE AIR CONDITIONING COMPRESSOR SEIZING UP. LUCKILY MY WIFE WAS AWARE OF THIS ISSUE AND PARKED THE CAR AND HAD IT TOWED TO A LOCAL MECHANIC TO BE REPAIRED. IN THE MEANTIME, I HAD EMAILED MAZDA AND REPORTED THE ISSUE, THE PART HAD THE WARRANTY EXTENDED TO 60000 MILES, SO I WAS ALREADY IRRITATED TO KNOW THAT THIS HAPPENED 8000 MILES OUTSIDE OF WARRANTY ON A PART MAZDA ALREADY KNEW WAS DEFECTIVE. THEY HAVE YET TO RESPOND TO MY EMAIL AND THAT WAS ALREADY MORE THAN A WEEK AGO. THE CAR IS REPAIRED NOW AND NOT BY A MAZDA DEALERSHIP AS I REFUSE TO GIVE THEM ANYMORE OF MY MONEY. I AM VERY DISPLEASED WITH THE LACK OF CUSTOMER SERVICE AND LACK OF OWNERSHIP BY THIS COMPANY OVER AN ISSUE WITH THIS PART THEY CLEARLY KNOW EXISTS. THIS PART IS CLEARLY DEFECTIVE AND DANGEROUS AND SHOULD HAVE BEEN RECALLED AND REPLACED. I THINK IT IS RIDICULOUS THAT THEY EXTENDED A WARRANTY, BUT WILL NOT JUST REPLACE A DEFECTIVE PART THEY PRODUCED THAT COULD CAUSE PERSONAL HARM AND DANGER TO NOT ONLY THE OWNERS OF THIS CAR, BUT OTHER PEOPLE ON THE ROAD AROUND IT. *TR

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED WHEN TRYING TO START THE VEHICLE IT FAILED TO START ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE OR DUPLICATE IT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 26,000.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED AFTER THE VEHICLE WAS PARKED AND HE RESTARTED IT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND AFTER A DIAGNOSTIC TEST THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 26,000.

7/6/10(25,000 MILES) DRIVING "PIECE OF CRAP" FROM W-PA TO PHILA AFTER 1 1/2 HOURS IN CAR AIRCONDITIONING GETS HOT & LOUD NOISE STARTS. ABLE TO PULL OFF MAIN HIGHWAY &FIND A SEARS AUTO SHOP THEY SAY AIR COMPRESSOR IN MY PICE OF CRAP (2007 CX7) HAS FALLEN APART - THEY DON'T DO THIS WORK-I NEEDED A MAZDA DEALERSHIP-THEY WOULDN'T RECOMMEND ME DRIVING HOME! IT'S A HOLIDAY (JULY 4TH CELEBRATED THIS DAY) I HAVE NO IDEA WHERE A DEALERSHIP IS-I AM OVER 200 MILES FROM HOME - EVERYTHING ELSE IS CLOSED. FOUND A HOTEL TO STAY OVERNT & SEARCH FOR A DEALERSHIP. FOUND 1 ABT 20 MILES AWAY. NEXT DAY (PRAYING THE WHOLE 20 MILES) THAT PIECE OF CRAP WOULD MAKE IT TO THE SHOP. IT DID I EXPLAIN SITUATION TO A NON-CARING, WON'T LOOK ME IN THE FACE MECHANIC WHO FINALLY STATES (AFTER 3 HOUR WAIT) MY WARRANTY EXPIRED 5 DAYS PRIOR & IT WOULD TAKE 3 DAYS TO GET PART & FIX. HERE I AM 200 MILES AWAY FROM HOME, IN A NOT SO RACIALLY DIVERSE AREA OF WEST PA- LEAVING FOR VACA THE NEXT DAY- & I CAN'T GET HOME!!! IT WAS LIKE PULLING TEETH TO GET A RENTAL CAR # & A TAXI CAB # FROM THESE PEOPLE. I WAS FINALLY ABLE TO GET HOME VIA 8 HOUR BUS RIDE & GO ON MUCH NEEDED (AFTER THIS ORDEAL) VACA, HOWEVER I STILL HAD TO PAY OVER $800 & PICK PIECE OF CRAP BACK UP. I COMPLAINED TO MAZDA COUPLE TIMES &FINALLY GOT LETTER THAT THEY WERE EXTENDING THE WARRANTY FOR AIR COMPRESSORS TO 60,000 SO I GOT $ BACK, BUT NOT FOR THE HOTEL STAY, TAXI RIDE TO BUS AND BUS RIDE HOME AND BACK UP THERE! COUPLE OTHER PROBLEMS CAME UP LATER -WHITE SMOKE OUT OF TAIL PIPE AFTER IDELING, DEALERSHIP COULDN'T FIND A PROBLEM, ALSO SAW SOMETHING LEAKING, DEALERSHIP COULDN'T FIND ANYTHING LEAKING--- 8/4/11 (31,000 MILES) TOOK PIECE OF CRAP IN FOR A NOISE IT'S MAKING AT START UP. VVT GONE BAD, BUT STILL UNDER THE POWERTRAIN WARRANTY SO GOT FIXED. WHAT'S NEXT??? I'M AFRAID TO DRIVE TO FAR IN THIS CAR!! CAN'T TAKE DRIVING VACAS-- GONNA GET RID OF "PIECE OF CRAP" PRIOR TO THE WARRANTIES EXPIRING IN 2012! GOT TO!!! *TT