2007 Mazda CX-7

RECEIVED WARRANTY EXTENSION PROGRAM SSP87 LETTER TO HANDLE VARIABLE VALUE TIMING ACTUATOR FIX. EXTENDS WARRANTY TO 84 MONTHS OR 70000 MILES. MY CAR HAS 74,000 MILES AND HAS SYMPTOMS DESCRIBED IN SSP. WAS TOLD BY BOTH THE DEALER ( TURNERSVILLE MAZDA IN TURNERSVILLE NJ ) AND MAZDA NORTH AMERICA THAT NOTHING COULD BE DONE TO HELP ME. I OFFERED TO PAY PART OF THE REPAIR IF THEY WOULD WORK WITH ME, BOTH DEALER AND MAZDA NA HAD NO INTEREST. CARE DOES FUNCTION OK NOW BUT I WILL NOT DRIVE IT ANYMORE UNTIL I CAN GET IT FIXED. I WILL ALSO BE LOGGING A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND CONTACTING THE STATE ATTORNEY GENERAL AND POSSIBLY A SMALL CLAIMS COURT CASE. THIS IS OBVIOUSLY A COMMON PROBLEM AND MAZDA NA SEEMS TO SHOW NO INTEREST IN STANDING BEHIND THEIR PRODUCT. *TR

I HAVE A 2007 MAZDA CX7 THAT HAS A BROKEN VVT TIMING SYSTEM. THE CAR IS NOT DRIVABLE AND THE PART IS NOT AVAILABLE. THE CAR CURRENTLY HAS 74,000 MILES ON IT. THIS IS A KNOW ISSUE WITH MAZDA AND THEY ARE NOT TAKING RESPONSIBILITY. THIS IS DEVASTATING AS A CONSUMER TO NOT HAVE THE SUPPORT OF MAZDA ON A KNOWN DEFECT WITH THEIR VEHICLE. I AM REQUESTING THAT SOMETHING BE DONE SO THAT MAZDA TAKES RESPONSIBILITY FOR THIS DEFECT AND COMPENSATES MAZDA CX7 OWNERS FOR THESE EXPENSIVE REPAIRS! *TR

VVT ACTUATOR BROKE WHILE WE WERE DRIVING THE VEHICLE. AFTER INSPECTING WE REALIZED THE BROKEN PART CAUSED EXTENSIVE DAMAGE TO THE MOTOR CAUSING A COMPLETE MOTOR REPLACEMENT NECESSARY. WE CONTACTED THE MAZDA DEALER IN OUR AREA WHO TOLD US MAZDA WAS AWARE OF THE PROBLEM WITH 2007 CX-7 AND ARE IGNORING THE PROBLEM, THEY TOLD US IT WASN'T WORTH FIXING. WE PURCHASED THIS VEHICLE A YEAR AGO AND STILL OWE A CONSIDERABLE AMOUNT OF MONEY, NOW WE CAN'T TRADE IT OFF AND ARE HAVING TO PAY PAYMENTS ON A DEFECTIVE VEHICLE. MAZDA RECENTLY VOLUNTARILY EXTENDED THE WARRANTY TO COVER THIS DEFECTIVE PART BUT PUT THE CUTOFF AT 70,000 MILES, THE THING DOESN'T BREAK UNTIL APPROXIMATELY 80,000 OR MORE. I CONTACTED MAZDA AND ASKED FOR HELP AND WAS TOLD TOO BAD. *TR

THIS VEHICLE WAS ORIGINALLY PURCHASED USED BY ME DAUGHTER, SINCE THE FAILURE MY WIFE AND I BOUGHT IT, I REPLACED THE FAULTY TURBO CHARGER AND IT IS NOW BACK IN SERVICE. THOUGH MY WIFE HAS VERY LIMITED FAITH IN THE VEHICLE AT THIS TIME. THE ISSUE IS THAT WHEN THE VEHICLE WAS TAKEN TO MAZDA, THE DEALERSHIP MECHANICS/SERVICE MGR STATED THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF OVER $8000.00. BEING A MECHANIC MYSELF I KNEW THAT THE ENGINE RAN EXCEPTIONALLY WELL BUT THAT THE TURBO HAD A BURNED UP CARTRIDGE AND NEEDED TO BE REPLACED. IN DOING THE WORK I REALIZED THAT THE DESIGN OF THE ROUTING OF OIL TUBING CREATED THE FAILURE OF THE TURBO. ALSO, THE FACT THAT MAZDA DOES NOT INDICATE THAT THEIR (ANY) TURBO CHARGED GASOLINE ENGINE NEEDS TO BE IDLED TO COOL THE TURBO ASSEMBLY AFTER DRIVING BEFORE SHUTTING OFF THE ENGINE. AS IS COMMON PRACTICE WITH DIESEL ENGINES AND RACING ENGINES THAT ARE TURBO CHARGED. NOR DID THEY ENGINEER AND INSTALL A TIMER DEVICE WHICH WOULD DO THIS FOR THE CONSUMER SO THAT THIS FAILURE WOULD BE AVOIDED. I HAVE READ OF MANY OF THESE FAILURES IN THE US ON FORUMS AND MAZDA HAS FORCED MOST TO PAY FOR NEW ENGINES WHEN THEY WERE NOT NEEDED. *TR

THE ENGINE HAS TWO FAULTY PARTS. V.V.T. ACTUATOR AND TURBO. THEY ADMIT BAD DESIGN, BUT ONLY WARRANTY IT TO 70K. THEY ARE DOING EVERYTHING THEY CAN TO GET OUT OF THIS REPAIR WHEN THEY KNOW EXACTLY WHAT PART OF THEIR DESIGN IS FAILING. TOTAL ENGINE DAMAGE WHEN PARTS FAIL. THIS NEEDS ATTENTION AS CONSUMERS ARE BEING RIPPED OFF AND PUT IN DANGER. SAME ENGINE IN MAZDA 3 AND 6. *TR

TURBO PROBLEMS IN MY MAZDA CX-7. REPLACED FIRST TURBO IN OCTOBER 2010 TOTAL $$ 4500.00. NOW MY TURBO HAS FAILED FOR THE 2ND TIME IN JANUARY 2012. I HAVE ALL MY RECEIPTS FOR OIL CHANGES, BUT JUST LIKE ALL THE OTHER POSTS THAT YOU READ FROM OTHER MAZDA CX-7 OWNERS, MAZDA FINDS A REASON TO NOT TAKE RESPONSIBILITY THAT THEY ACTUALLY BUILT A CAR THAT HAS A MAJOR DEFECT. I'VE READ SO MANY COMPLAINTS ON THE CX-7 TURBO'S THAT I CAN'T EVEN KEEP UP WITH THEM ALL. MY DEALERSHIP TOLD ME THEY HAVE REPLACED AT LEAST 50 TURBOS IN THE CX-7'S IN THE LAST YEAR ALONE. ALSO SAID IT IS SOMETHING WITH A DEFECT IN THE LINES THAT CLOG. SAD THAT A CORPORATION LIKE THAT GETS AWAY WITH RIPPING OFF THE HARD WORKING CONSUMER. I WILL NEVER BUY A MAZDA AGAIN. *TR

THE 2.3 LITER 4 CYLINDER L3T ENGINE THAT IS IN MY WIFE'S 2007 MAZDA CX-7 HAS A BAD VARIABLE VALVE TIMING ACTUATOR WHICH WAS VERIFIED TODAY BY DUAL MAZDA OF JACKSONVILLE FLORIDA. A WARRANTY EXTENSION WAS ISSUED BY MAZDA AROUND THE 14TH OF JANUARY 2012 FOLLOWING THE INITIAL TSB (TECHNICAL SERVICE BULLETIN) DATE 23 FEBRUARY 2011. MY CONCERN IS NOT THAT MAZDA HAS ACKNOWLEDGED AN INTERNAL ENGINE PART AS BEING FAULTY, BUT THAT THE PART STATED IN THE WARRANTY EXTENSION COULD POSSIBLY MAKE THE TIMING CHAIN GO BAD. MAZDA DID NOT COVER HOW, WHEN, WHAT RPM RANGE, ENGINE LOAD, OR MOST IMPORTANTLY WHAT SPEED THIS MIGHT HAPPEN IF THE ACTUATOR IS NOT REPLACED. THE LAST THING ANYONE WANTS IS THEIR ENGINE TIMING GOING OUT...AT ANY SPEED OR AT ANYTIME WHILE MOVING IN A MOTOR VEHICLE, CATASTROPHIC ENGINE FAILURE WILL SURELY FOLLOW. I FEEL THAT THESE FAULTY VARIABLE VALVE TIMING ACTUATORS ARE AN INTEGRAL PART OF MAKING THIS ENGINE RUN SAFELY AND ULTIMATELY THE CAR OVERALL AND SHOULD BE LOOKED INTO BEFORE ITS AN ACTUAL INCIDENT. *TR

COMPLETE ENGINE FAILURE AT 75,287 MILES. ENTIRE ENGINE IS BURNED UP, OIL CHANGED REGULARLY, NO OIL LEAKS, TURBO SENSOR REPLACED IN APRIL 2011 BY DEALER UNDER EXTENDED WARRANTY, ENGINE NOT COVERED UNDER WARRANTY IN DECEMBER 2011, CITED LACK OF MAINTENANCE EVEN WITH RECEIPTS OF OIL CHANGES. AFTER RESEARCHING ISSUE, THIS IS A COMMON PROBLEM IN MAZDA CX7'S, AND ENGINE FAILURE HAS BEEN REPORTED IN OVER 2000 CASES. NOT ONLY IS THE CONDITION DANGEROUS, AS THE VEHICLE JUST STOPS RUNNING WITHOUT APPROPRIATE WARNING LIGHTS, MODERN CARS DO NOT USUALLY NEED A NEW ENGINE AT LOWER MILEAGE. MAZDA HAS SENT NO NOTICES OR LETTERS STATING THIS IS A COMMON PROBLEM ON THIS MODEL, AND HAS NOT RECOMMENDED USING SYNTHETIC OIL OR MORE FREQUENT OIL CHANGES. *TR

ON 12/19/11, I WAS DRIVING APPX. 60 - 65 MPH ON I-81 WHEN MY 2007 MAZDA CX-7 JUST SHUT OFF. I WAS IN THE MIDDLE OF TRAFFIC ON THE INTERSTATE, WITH A LARGE TRACTOR TRAILER BEHIND ME, BUT I WAS ABLE TO SAFELY MANEUVER MY CAR ONTO THE SHOULDER OF THE INTERSTATE. MY CAR WOULD NOT START AGAIN. I DID QUITE A BIT OF RESEARCH ON LINE REGARDING THIS PARTICULAR ISSUE AND FOUND A SIGNIFICANT NUMBER OF CLAIMS FROM OTHER PEOPLE THAT HAD THIS SAME PROBLEM HAPPEN TO THEIR 2007 MAZDA CX7. THE FINAL DIAGNOSIS IS TOTAL ENGINE FAILURE WITH A PRICE TAG OF $7200 TO FIX. THAT WOULD BE FOR A WHOLE NEW ENGINE. I FOUND A SERVICE BULLETIN FROM JANUARY OF 2008 THAT CORPORATE MAZDA SENT OUT TO THEIR DEALERS RE: A PROBLEM WITH THE TIMING CHAIN. THE BULLETIN SPECIFICALLY IDENTIFIES A SERIES OF VIN#'S AFFECTED, AND MINE FALLS INTO THE CATEGORY. THERE IS CURRENTLY ABOUT 65K MILES ON MY CAR (I CAN'T REMEMBER EXACTLY), AND I DID NOT BUY THE EXTENDED WARRANTY BECAUSE WHO WOULD THINK THAT A 2007 VEHICLE WOULD NEED A NEW ENGINE @ 65K MILES? I THINK I SHOULD'VE BEEN NOTIFIED THAT THERE WAS AN ONGOING ISSUE WITH THIS PARTICULAR MODEL AND YEAR. BOTH MAZDA AND THE DEALERSHIP ARE TELLING ME THEY WILL NOT DO ANYTHING FOR ME, BECAUSE THE VEHICLE IS OUT OF WARRANTY. MAZDA NEEDS TO TAKE RESPONSIBILITY HERE. I'M LUCKY I WAS ABLE TO GET MY CAR THROUGH THE TRAFFIC AND OFF THE INTERSTATE. DOES SOMEONE NEED TO BE KILLED BEFORE THIS ISSUE GETS ATTENTION? MY CAR SHOWED ABSOLUTELY NO WARNING SIGNS THAT SOMETHING WAS WRONG FOR ME TO PRO-ACTIVELY HAVE THIS CHECKED. *TR