2007 Mazda CX-7

I STARTED THE CAR, LIKE I REGULARLY DO AND THE ENGINE/TIMING CHAIN MADE A HORRIBLE SOUND THAT GOT ME VERY WORRIED SINCE THIS CAR IS TAKING CARE VERY GOOD SINCE ITS THE ONLY CAR IN THE HOUSEHOLD. I CONTACTED MAZDA AND THEY SAID THE CAR HAD A WARRANTY EXTENSION FOR A L3T ENGINE VARIABLE VALVE TIMING NOISE AND TIMING CHAIN NOISE WHICH IS CAUSE BY " ACTUAL FAILURE DUE TO DEFECTS IN WORKMANSHIP OR MATERIALS IN ACCORDANCE WITH MAZDA WARRANTY POLICY AND PROCEDURES. THIS WARRANTY EXTENSION WAS FOR 70,000MILES OR 7 SEVEN YEARS WHICH EVER CAME FIRST, SO MY CAR WAS NOT COVER SINCE IT HAD 101,000. MY CONCERN AND DISAPPOINTMENT IS THAT AFTER SEARCHING AND TAKING TO OTHER CX-7 OWNERS THE (2007-08) MODELS ALL HAD ISSUES WITH THIS AND MAZDA DID NOT MADE A RECALL JUST EXTENDED THE WARRANTY. CARS WITH MILEAGE OF AS LOW AS 24,000 WERE AFFECTED BY IT, SO ITS CLEARLY NOT A WEAR AND TEAR ISSUE OF THE CAR. IF THAT IS NOT REPLACE THE ENGINE MIGHT BE DAMAGE AND MAZDA WILL NOT EVEN OFFER A GOODWILL ASSISTANCE. I STILL MAKE MONTHLY PAYMENTS ON THE CAR AND ITS IMPOSSIBLE FOR ME TO PAY $1200 IN SOMETHING THAT IS CLEARLY STATED BY MAZDA IS A "DEFECT IN WORKMANSHIP OR MATERIALS". ITS A SHAME THAT SO MANY OTHER CUSTOMERS ARE STILL BATTLING WITH THIS ISSUE AND MAZDA JUST HIDES BEHIND THEIR POWER AND ATTORNEYS. *TR

I WANTED TO REPORT A SAFETY ISSUE WITH THE 2007 MAZDA CX-7. THERE IS A KNOWN PROBLEM WITH THE AC COMPRESSOR AND INSTEAD OF DOING A RECALL ON THE PRODUCT THEY EXTENDED THE WARRANTY TO 5 YEARS OR 60,000 MILES (INSTEAD OF 32,000 MILES). I BOUGHT MY CAR RIGHT AROUND THE TIME THEY SENT THESE LETTERS OUT, SO WAS UNAWARE OF WHAT WAS GOING ON. RECENTLY I WAS DRIVING THE MAZDA AND I SMELLED SMOKE. I SAW SOME SMOKE COMING FROM UNDER THE HOOD, AND WHEN I PULLED OVER AND OPENED THE HOOD THE AC COMPRESSOR WAS ON FIRE. HAD I NOT BEEN PULLING INTO WORK AND ON THE HIGHWAY I WOULD?VE BEEN IN WORSE SHAPE. IT WAS SCARY CONSIDERING IT WAS NEXT TO THE ENGINE WHICH HAS OIL, FUEL, ETC...GOING THROUGH IT. THERE WERE NO WARNING SIGNS THAT THERE WAS A PROBLEM WITH THE AC COMPRESSOR UNTIL ALL OF A SUDDEN IT CAUGHT ON FIRE. I HAVE MADE ATTEMPTS TO CALL MAZDA AND TRY TO GET SOME HELP ON THIS ISSUE, AND THEY SEEM TO NOT CARE AT ALL. I WANTED TO REPORT THIS IN HOPES SOME OTHER OWNERS OF THE VEHICLE COULD BE AWARE AND NOT EXPECT ANY HELP FROM MAZDA'S END. IT IS A SAFETY ISSUE AND IT NEEDS TO BE ADDRESSED/RECALLED. *TR

MY 2007 CX-7 EXPERIENCED A CATASTROPHIC FAILURE OF THE A/C COMPRESSOR RESULTING IN SMOKE IN THE CABIN. AFTER PARKING TO ALLOW THE CAR TO CLEAR IT WOULD NOT RE-START AND I HAD TO BE TOWED TO THE LOCAL DEALER. THIS OCCURRED LATE ON A FRIDAY AFTERNOON AND SO THEY WERE CLOSED UNTIL THE FOLLOWING MONDAY. THE POTENTIAL FAILURE WAS KNOWN AND MAZDA HAD ISSUED A LETTER EXTENDING THE WARRANTY ON THIS ITEM BUT NOT A FULL RECALL. THE DEALER INSTALLED NEW PARTS BUT SINCE THEN IT HAS BEEN BACK SEVERAL TIMES BECAUSE OF LACK OF PERFORMANCE. I HAVE RECEIVED EXPLANATIONS OF TOO MUCH/TOO LITTLE REFRIGERANT BLOCK DLINES WITH PARTICLES FROM THE ORIGINAL FAILURE. AFTER THE THIRD RETURN VISIT IN JUNE 2012 THE PROBLEM APPEARED TO BE FIXED AND THE SYSTEM WORKED UNTIL LAST WEEK SO I SCHEDULED ANOTHER VISIT. THE PROBLEM HAS NOW BEING DIAGNOSED AS A FAILED HOSE FITTING AND THEY ARE EXPECTING ME TO PAY FOR THE PART BUT NOT THE LABOR. MY VIEW IS THAT PARTS LIKE THIS SHOULD NOT FAIL AT THE CURRENT 41,000 MILES AND THAT SOME OF THIS IS RELATED TO THE PREVIOUS FIXES. ALSO CO-INCIDENTALLY THE CHECK ENGINE LIGHT CAME ON AS I WAS SCHEDULING A DEALER APPOINTMENT. THIS HAS GONE ON AND OFF SEVERAL TIMES OVER THE LAST MONTH. IT HAS BEEN DIAGNOSED AS A FAILED EGR VALVE AND WILL COST $700 TO REPLACE. AGAIN THIS IS NOT SOMETHING THAT I WOULD EXPECT TO NEED AT SUCH A LOW MILEAGE AND ON A CAR THAT HAS ALL ROUTINE SERVING AND HAS BEEN BABIED. THIS PROMPTED ME TO GO ON-LINE TO RESEARCH AND THERE APPEARS TO BE LOTS OF SIMILAR ISSUES WITH THIS MODEL OF MAZDA AND YET THEY ARE NOT PERFORMING RECALLS. I AM HOPING THAT MY EXPERIENCE WILL ADD TO THE CASE TO PRESSURIZE MAZDA TO BE MORE CUSTOMER ORIENTATED WITH THEIR CX-7 OWNERS AND/OR TO SUPPORT A CLASS ACTION SUIT TO HELP RECOMPENSE OWNERS AGAINST THESE NON ROUTINE MECHANICAL FAILURE ISSUES. *TR

WHILE DRIVING THE VEHICAL STARTED TO MAKE NOISE TOOK IT TO FIRST MECHANIC SHOP NEAR BYE AND THEY TOLD USE THE AC COMPRESSOR WAS FAILING BUT IT WOULD BE OK THEN ON THE WAY BACK HOME THE CAR STARTED TO SMOKE FROM THE COMPRESSOR BECAUSE THE CLUTCH HAD SEIZED UP WE PULLED OVER OTHERWISE IM SURE WE WOULD HAVE BROKEN THE BELT CAUSEING MORE DAMAGE. *TR

WHILE DRIVING HOME FROM WORK 8/23/12, MY HUSBAND NOTICED THAT THE A/C WAS NOT COOLING AND THAT THE ENGINE STARTED MAKING A SQUEALING NOISE. HE STATED THAT THE A/C COMPRESSOR WAS FAILING. FORTUNATELY FOR US, HE MADE IT HOME SAFELY. IF IT FAILED COMPLETELY WHILE DRIVING, THE CAR (OR HE) COULD HAVE DIED IN THE MIDDLE OF THE INTERSTATE.WE HAD RECEIVED THE EXTENDED WARRANTY NOTICE FOR THE A/C COMPRESSOR. SO, WE TOOK IT TO OUR LOCAL MAZDA DEALERSHIP/SERVICE DEPARTMENT FOR REPAIR. THE TECHNICIAN STATED THAT WE HAD JUST EXCEEDED OUR WARRANTY COVERAGE. OUR VEHICLE TURNED 5 YEARS OLD ON 6/30/12 AND HAS 60,598 MILES. HE STATED THAT WE WOULD HAVE TO CONTACT THE MAZDA CORPORATE OFFICE TO REQUEST ASSISTANCE. THE CORPORATE REPRESENTATIVE STATED THAT THEY WOULD CONTACT OUR DEALERSHIP AND TAKE THE MATTER UNDER REVIEW. SHE STATED THAT IF THEY DENIED THE CLAIM THERE WAS NO ONE ELSE AT MAZDA THAT WOULD DISCUSS THIS WITH US. I AGREE WITH OTHER COMPLAINTS FILED TO DATE...APPARENTLY, SOMEONE WILL HAVE TO BE KILLED BEFORE ANYONE ISSUES A RECALL. *TR

I WAS DRIVING ON MY WAY HOME ON THE HIGHWAY AND ALL OF A SUDDEN THE AC WAS NOT COLD. WHEN WE GOT HOME THE BELT WAS SMOKING FROM UNDER THE HOOD. WE RECENTLY BOUGHT THE CAR FROM A GMC DEALERSHIP AT JUST UNDER 39K MILES. ONLY OWNED THE CAR FOR MAYBE 4 MONTHS. TURNS OUT THE CAR NEEDED A WHOLE NEW COMPRESSOR FOR OVER $800. THE COMPRESSOR HAD LOCKED UP. I FIND THIS VERY CRAZY THAT A CAR WITH SUCH LITTLE MILEAGE WOULD HAVE SUCH A BIG PROBLEM. THE CAR HAS BEEN WELL TAKEN CARE OF. READING UP ONLINE I HAVE NOTICED THE 2007 MODELS HAVE HAD AC COMPRESSOR ISSUES. *TR

AFTER OWNING OUR 2007 MAZDA CX-7 FOR OVER 5 YEARS, WE RECEIVED AN EXTENDED WARRANTY NOTICE THAT THE TIMING CHAIN WAS DEFECTIVE AND AT RISK OF BREAKING. HAVING NOTICED A SLIGHT TICKING NOISE ALREADY, WE IMMEDIATELY TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY EXAMINED IT AND NOTIFIED US THAT EVEN THOUGH OUR CAR WAS 5 YEARS OLD AND AT RISK OF FAILURE DUE TO A FACTORY DEFECTIVE PART, THE WARRANTY WAS ONLY EXTENDED TO 70,000 MILES AND MAZDA WOULD NOT COVER ANY COSTS SINCE OUR ODOMETER WAS AT 80,000. I WENT HOME, DID SOME ONLINE RESEARCH, AND DISCOVERED THAT OUR YEAR AND MAKE OF VEHICLE ALSO HAD A TSB FROM MAZDA FOR A DEFECTIVE TIMING VVT ACTUATOR THAT COULD CAUSE THE SAME CLICKING SOUND. WE HAD NEVER BEEN NOTIFIED OF THIS BY MAZDA OR THE DEALERSHIP. I CALLED MAZDA CUSTOMER CARE IMMEDIATELY AND THEY ASSURED ME THAT THE TIMING CHAIN WAS THE SOURCE OF THE CLICKING NOISE. TWO WEEKS LATER THE VVT ACTUATOR IN QUESTION DID FAIL. MAZDA ASSUMED LIABILITY AND REPLACED THE DEFECTIVE VVT ASSEMBLY AND TIMING CHAIN, BUT REFUSE TO COVER ANY OF THE COSTS TO REPAIR THE SEVERE DAMAGE CAUSED TO OUR ENGINE AS THE DIRECT RESULT OF THIS PART FAILURE. *TR

WE HAVE A MAZDA CX7, 2007, THAT WE PURCHASED BRAND NEW IN APRIL 2007. WE HAVE HAD ALL OIL, FILTER AND OTHER SERVICES BY OUR LOCAL MAZDA DEALERSHIP IN ACCORDANCE TO MAZDA GUIDELINES. RECENTLY WHILE DRIVING 70 MPH DOWN INTERSTATE 81 WITH OUR 10 YEAR OLD SON IN THE CAR, OUR MAZDA STOPPED WORKING. LUCKY FOR US WE WERE ABLE TO GET OFF OF THE ROAD AND CALL A TOW TRUCK, WHO TOOK US TO A LOCAL MAZDA DEALERSHIP WHERE WE HAD TO LEAVE THE CAR UNTIL MONDAY (IT WAS A SATURDAY AFTERNOON) AND FIND OTHER MEANS OF TRANSPORTATION HOME (70 MILES AWAY) ON MONDAY MORNING MY HUSBAND RECEIVED A CALL FROM MAZDA STATING THAT OUR VVT PLUG CAME APART CAUSING THE ENGINE TO JUMP TIME AND THAT WE COULD PAY TO HAVE A VVA KIT ORDERED AND INSTALLED TO SEE IF IT WOULD FIX THE PROBLEM, AT A COST OF $1300, BUT THIS MAY NOT FIX THE PROBLEM BECAUSE DUE TO THE PLUG COMING APART OUR ENGINE LOST COMPRESSION. AND IF THIS WAS THE CASE, WE WOULD BE OUT THE $1300 AND IT WOULD COST AN ADDITIONAL $7950 FOR THEM TO REPLACE THE ENGINE. WHEN WE QUESTIONED THEM ABOUT THE "SERVICE BULLETIN" RELEASED RE: THE PROBLEMS THEY WERE HAVING WITH THIS VVT THEY SAID THAT THEY REALLY COULDN'T HELP US WITH THIS.... OUR CAR WAS OVER IN THE MILEAGE... WELL TO ME A PROBLEM THEY RECOGNIZE AND ADMIT TO THEY SHOULD TAKE CARE OF NO MATTER WHAT.. HAD WE HAVE KNOW OF THIS PENDING PROBLEM, WE WOULD HAVE OPTED TO HAVE THIS KIT REPLACED LONG AGO AND GLADLY PAID THE $1300 INSTEAD OF BEING OUT A CAR, THAT WE REALLY HAVE ENJOYED, AND NOW LOOKING FOR SOMEONE TO REPLACE AN ENGINE!! OH AND BY THE WAY.. DON"T LET MAZDA DO THIS FOR YOU!! IT IS MUCH CHEAPER TO HAVE YOUR ENGINE REBUILT AND REPLACED BY AN OUTSIDE SOURCE. WE HAVE CONTACTED A MACHINE SHOP IN VIRGINIA WHO WILL PAY SHIPPING AND DO THIS FOR US FOR $3000 AND WE HAVE A LOCAL MECHANIC THAT WILL DO THE WORK FOR $1000 OH AND THEY GIVE YOU A 5 YEAR WARRANTY!! MAZDA NEEDS TO BE RESPONSIBLE. *TR

TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STARTED THE IGNITION AND A LOUD CLUNKING NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAULTY VARIABLE VALVE TIMING WOULD NEED TO BE REPLACED. THE MANUFACTURER MAILED A NOTIFICATION, WHICH INDICATED THAT THE REPLACEMENT OF THE VARIABLE VALVE TIMING WOULD BE FREE OF CHARGE; HOWEVER THE VEHICLE WAS INELIGIBLE BECAUSE IT EXCEEDED THE 70,000 MILEAGE REQUIREMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

MY 2007 MAZDA CX-7 STARTING MAKING A POPPING NOISE AND BEGAN LOSING POWER ON APRIL 13, 2012. I DROVE MY CAR TO THE DEALERSHIP AND WAS TOLD THAT THE TIMING CHAIN AND TURBO CHARGER ARE BAD AND NEED TO BE REPLACED. MY CAR HAS 80,477 MILES ON IT AND THEREFORE, NOTHING IS COVERED UNDER WARRANTY AND I CANNOT PRODUCE ALL OIL CHANGE RECEIPTS. THUS, IT IS GOING TO COSTS ME $3,000 TO GET FIXED. I AM VERY DISAPPOINTED IN MAZDA FOR NOT FIXING A DEFECT THAT THEY ARE CLEARLY AWARE OF, REGARDLESS OF THE MILEAGE! I NEVER RECEIVED A RECALL LETTER AND I HAVE BEEN A LOYAL MAZDA CUSTOMER, PURCHASING 5 MAZDA'S OVER THE LAST 12 YEARS! I TRAVEL WITH MY JOB SO I DO PUT A LOT OF MILES ON A VEHICLE (AVERAGING 2,000 MILES PER MONTH) BUT I FIND IT UTTERLY RIDICULOUS THAT A CAR HAS MAJOR DEFECTS AT 80,000 MILES! PLEASE HELP AND STOP MAZDA FROM TAKING ADVANTAGE OF CONSUMERS! *JS