The Mazda cx5 2026 I purchased has a white film behind both headlights. Mazda refuses to replace headlights stating this is normal. However it is a manufacturing defect. This is a structural problem from outgassing causing a permanent haze on inside of each lens which is considered to be a night visibility hazard. I bought vehic…
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The Mazda cx5 2026 I purchased has a white film behind both headlights. Mazda refuses to replace headlights stating this is normal. However it is a manufacturing defect. This is a structural problem from outgassing causing a permanent haze on inside of each lens which is considered to be a night visibility hazard. I bought vehicle second week in XXX.Took it back to service dept on XXX. They said no to replacement . Contacted corporate XXX to no avail. Same story. Mazda will no replace even though under full warranty. contacted attorney general and he said to make report here. In process of retaining lawyer because at this point I don’t know what else to do. I expect perfect vehicle for my money plus expect Mazda to be honest and do the right thing. Never had anything like this happen in my life buying a new car. Thank You. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11758032
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