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2023 Mazda CX-5

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2023 Mazda CX-5 are lower than the model-year median of 133.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 62 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports0 fire reports4 injury reports

What owners actually said

62 reports
Mileage unknown · May 26, 2023
Electrical SystemUnknown Or Other

The power liftgate on the 2023 Mazda CX-5 SUV closes with sufficient force that the vehicle owner's manual warns of possible serious injury or even death, and cautions the operator to be sure that people or objects are not in the way of closure. However, the actual design of the overall system permits accidental closure by way …

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The power liftgate on the 2023 Mazda CX-5 SUV closes with sufficient force that the vehicle owner's manual warns of possible serious injury or even death, and cautions the operator to be sure that people or objects are not in the way of closure. However, the actual design of the overall system permits accidental closure by way of the key fob even when the operator is out of sight of the vehicle. This effectively renders the warnings meaningless, and disregards the safety of people or objects that might be in the way. The vehicle electronics/computer system uses dual purpose switches in or on the vehicle to activate the liftgate; if closed, a press of the switch will unlock and open it, and if open, the same switch will close and lock it. The system also provides the same feature with an exposed, raised button on the key fob which can easily be accidentally pressed to activate closure. Who then assumes liability for the possible resulting tragedy? During my first month of ownership (April 2023), I have experienced the liftgate opening by accident at least twice and it obviously could have been both opened and closed numerous times by accident totally without my knowledge. In a similar fashion, I have experienced the susceptibility of the other fob switches to accidental activation; the car has been locked by accident as least once, and the horn accidentally activated at least three times when I have been inside the house while the car is out of sight in the garage and the key fob was in my pocket. I am obviously making the reasonable assumption that accidental pressure on the various fob switches is the cause for activation. The attached PDF document describes in more detail some of the hazards posed by the existing design, and possibly applies to other car makes and models

NHTSA ODI #11523970

Mileage unknown · Jan 26, 2023
Unknown Or Other

4 month old car and brakes are rusted and rotor is warped. The car is shaky and rear right side grinder. Mechanic said it was safe to drive and that it was a “user error” for being to hard on the brakes. They said they inspected the vehicle and could not determine the “brown liquid” was. They cleaned what I assume was rust and c…

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4 month old car and brakes are rusted and rotor is warped. The car is shaky and rear right side grinder. Mechanic said it was safe to drive and that it was a “user error” for being to hard on the brakes. They said they inspected the vehicle and could not determine the “brown liquid” was. They cleaned what I assume was rust and claimed it was safe to drive again. Two weeks and three drives later it is grinding again, smelling smoky, and shaking. I feel unsafe driving the car. There were no warnings or messages when the symptoms first appeared. The car is available for inspection upon request. Although it has not directly put anyone at risk yet, I believe it is a matter of time before myself or someone else gets injured.

NHTSA ODI #11503897

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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