2024 Mazda CX-30

I have a brand new Mazda CX-30 with less than 10k miles. I was not made aware of the seat material being highly flamible. Luckily I nor my kids were in the car when the seat caught fire due to a magnifying effect. Magnifying Effect (Sunlight): If a clear glass or plastic object (like a water bottle, eyeglasses, or even a certain type of air freshener) was left on the seat in direct sunlight, it could have acted as a lens, focusing the sun's rays onto a small area of the seat material. Over time, this concentrated heat could become intense enough to ignite the fabric, especially if it's dry and flammable. This is more likely to happen on a hot, sunny day. I brought this up with the dealership and their reply was to contact Mazda! YOU are Mazda!

None of the features dependent on the Forward Sensing Camera (FSC) of my 2024 Mazda CX-30 are working. I have videos and corroborating statements to confirm that the headlights will not automatically switch from high to low beams, the lane assistance is not working properly, and the "Smart brake support with pedestrian detection" is not working. These defects have been present since I first received the vehicle. The dealer has refused to repair the issues by applying the remedies available under recall number 6824H because my VIN is not included in the recall. I emailed Mazda asking them to contact me and to call the dealer and authorize them to replace the Forward Sensing Camera. I am still awaiting reply from Mazda.

When driving the vehicle incorrectly thinks there is an object in front of me and engages the emergency braking function. This has happened 3 times since getting the vehicle. The vehicle also occasionally incorrectly indicates there is a vehicle next to me when I turn on my turn signal. This has happened on a clear, sunny day. The incorrect emergency breaking could put me at a collision risk if another car is behind me and/or if engaged when driving at a high speed. This could endanger my life. I took my vehicle in to the dealership to explain the issue and they “could not replicate the issue” thus it was not fixed. There were no other warning signs indicating something is wrong with the vehicle.

The air bag warning system shows "passenger air-bags not engaged" If involved in any accident that requires passenger air-bags to inflate, they will not. Causing serious to deadly consequences. January 28 2025 the Mazda service department had our vehicle to recalibrating the system. Checking the problem after the service still show the same problem. Another Mazda CX-30 was brought over, and the same problem existed. Also a Mazda CX-5 was tested and no problem was found. This was the second time this problem has been returned to the Mazda Dealership. This problem has existed since purchasing this vehicle.

The contact owns a 2024 Mazda CX-30. The contact stated while attempting to accelerate from a stop light, the braking system erroneously activated causing the vehicle to abruptly stop. The failure also occurred while driving forward into a parking space. The vehicle was taken to the local dealer who was unable to duplicate or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 24V649000 (LANE DEPARTURE, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 2,500.

I purchased the 2024 Mazda CX-30 from Werner Mazda in Manchester, NH on 12-16-2023. It came with defect(s) that cause interior water buildup on inside windows & roof that also caused the air bag deployers to rust & corrode & for toxic mold to develop in the car. Was obvious soon after I drove the car off the lot on [XXX]. I have taken many pictures & videos of it. Werner Mazda failed to fix the defect(s) / leaks even with video support from Regional Mazda. I filed a Demand For Arbitration with NH New DMV Arbitration Board for a vehicle buyback plus reimbursement of my out of pocket expenses which remains pending as of the date / time of this post (09-14-2024) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car is model CX-30 2024 and I bought it a week ago. The car was turned off with the doors open because I was cleaning it. When I wanted to start the car it gave me an error: “Keyless Entry System Malfunction, have the Vehicle Inspected”, also the start indicator light (amber) flashes. After this error message, I couldn't start the car. I called Mazda where I bought it and they told me to do several maneuvers with the key fob, I also tried with the other key fob and after doing thousands of maneuvers the car didn't turn on. They told me to call Mazda's Emergency Roadside Assistance to have them send the tow truck and leave the car in the Mazda workshop. More than 4 hours passed and the tow truck never arrived, I called Mazda roadside assistance again and they told me that there were no tow trucks available and that it would take another 4 or 5 hours to arrive (that is, around 4 in the morning). It was already midnight, it was cold and I had to leave my son alone at home because I couldn't leave the car in the street. I had to call another tow truck company that could assist me faster (they arrived in 30 minutes). I am completely frustrated and disappointed with the Mazda service because in the workshop they said that the key fob was in hibernation and that's why it wouldn't turn on. It's incredible that this happens with a completely new car (1 week old) and that the dealer says that the car doesn't have any problems. This represents a high risk and danger to anyone if the car suddenly doesn't start and there's no way for it to start. In addition, I had tow truck and Uber expenses to be able to transport myself. I urgently need to review this problem with Mazda, as there are no recalls and they do not respond to this problem.

When the cruise control is canceled and the speed has dropped more than a couple of MPH when it re-engages the accelerator goes full throttle just like you've mashed the pedal to the floor. Also when in an HOV lane with a dividing wall to the left and going around a highway curve it modulates brake/gas/brake/gas, etc. It will also occasionally pick up another vehicle on either side when on a highway curve and do the same thing. But it seems to operate properly in a straight line. I have spoken with Mazda Customer Service several times. The 1st case which was opened they never contacted me and closed the case. The 2nd time they have contacted me on several occasions but I don't seem to be getting their attention.

The contact owns a 2024 Mazda CX-30. The contact stated that the instrument panel was illuminated with several warning lights. The contact stated that the rearview camera and the cruise control failed to operate as intended. The vehicle was taken to the dealer but not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The failure mileage was 900.