2019 Mazda CX-3

The contact owns a 2019 Mazda CX3. The contact stated while turning off the vehicle, the engine did shut-off however, the interior electrical components of the vehicle such as the radio and the doors would not automatically lock intermittently. The contact took the vehicle to a local dealer who inspected the vehicle and could not duplicate the failure. The key fob battery was replaced to fix the issue however, the failure recurred with the push to start not operating as designed. The contact was concerned about a possible manufacturer network failure with the push to start function, key fob, or the vehicle. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

I PURCHASED MY 2019 CX 3 NOVEMBER 2018. APRIL 17 2019 WITH 1840 MILES I NEEDED A NEW BATTERY. I WAS TOLD I DIDN'T DRIVE THE CARE ENOUGH! I DRIVE MY CAR EVERY DAY BUT IT IS LOCAL DRIVING. FEBRUARY 25 2020 MY CAR WAS SERVICED AT 5000 MILES INCLUDING OIL CHANGE AND ENGINE CHECK. PAPERWORK SHOWED BATTERY AT 100%. MARCH 2 2020 ANOTHER NEW BATTERY WAS INSTALLED. I WAS TOLD IT WAS BECAUSE OF THE "COLD" (70 DEGREES) WEATHER! I DO NOT LEAVE A/C OR RADIO RUNNING WHEN I EXIT THE CAR. I WOULD LIKE TO KNOW IF THERE IS AN ELECTRICAL PROBLEM WITH MY CAR OR SOME OTHER UNDERLYING PROBLEM. WILL I HAVE TO REPLACE THE BATTERY ANNUALLY??? BOTH INSTANCES OCCURRED WHEN I TURNED THE CAR ON AND ALL LIGHTS FLASHED, CAR DID NOT WANT TO GO. TURNED IT OFF, RESTARTED, CHECK ENGINE LIGHT CAME ON. THANK YOU

TL* THE CONTACT LEASED A 2019 MAZDA CX-3. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE AND BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704, (914) 377-8100) WHERE IT WAS DIAGNOSED THAT PEBBLES WERE CAUSING THE ABNORMAL NOISE AND THE BRAKES NEEDED TO BE RESURFACED. THE FRONT AND REAR ROTORS WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2295928510. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 1,000.

KEY FOB DISCONNECTS WHILE DRIVING. LOCK/UNLOCK DOES NOT WORK. CAR DOES NOT START WHEN KEYFOB IS IN VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, THE DEALERSHIP HAS CHANGED MY KEYFOBS, FLASHED THE MEMORY, AND REPLACED THE BATTERIES. I'VE SPOKEN TO CORPORATE CUSTOMER SERVICE AND WAS TOLD "SOMETIMES KEY FOBS JUST DISCONNECT. PLEASE EXIT THE VEHICLE, WAIT, AND TRY AGAIN." I'M CURRENTLY WAITING FOR THIS TO HAPPEN A FOURTH TIME.

FRONT WINDSHIELD CRACKED FROM TOP OF CAR NOTHING HIT IT LOOKS LIKE STRESS CRACK. MAZDA SAYS NO AND NO PROBLEMS WITH THERE WINDOWS. 5 WEEKS LATER AND NO ONE CAN GET ME WINDSHIELD BECAUSE 400 BACKORDERD AND MAZDA HAS HOLD ON THEM.SO I HAVE A BROKEN WINDOW ON A NEW CAR THAT I CANNOT GET FIXED LUCKY SOM FAR NO TICKETS. THEY KNOW THEY HAVE A PROBLEM BUT ARE KEEPING IT A SECRET