When starting the car in cold weather, the driver assistance system, to include rear camera display, navigation, hands-free voice commands and calling, continuously restarts for close to 15 minutes rendering safe navigation unavailable. Without a backup navigation system, drivers cannot get turn prompts and safely plan for the n…
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When starting the car in cold weather, the driver assistance system, to include rear camera display, navigation, hands-free voice commands and calling, continuously restarts for close to 15 minutes rendering safe navigation unavailable. Without a backup navigation system, drivers cannot get turn prompts and safely plan for the next exit or turn. This has happened repeatedly and could be related to the current open recall for the CX-3.
NHTSA ODI #11560157
45,200 miles · May 20, 2020
Unknown Or OtherVisibility
WARM AIR FROM THE CLIMATE CONTROL VENTS- CAR IS UNDER 45,000 MILES AND NEEDS A NEW EVAPORATOR- MOST CARS WILL NEVER NEED A NEW EVAPORATOR, ESPECIALLY ONE THAT IS UNDER FOUR YEARS OLD. *TR
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence & remedy
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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