2017 Maserati Levante

I’ve owned this car since Jan 2021. Throughout this time the car will show the exact problems mentioned in the Maserati Recall 338. The car will shut off while I’m in traffic, or if I’m slowly going through a yield sign the car will unexpectedly shift into neutral. I’ve tried talking to my local Maserati dealer over the years and all they keep saying is no, you have no open recalls. My car is doing exactly what the recall was for. All I want is a remedy. I’m getting nowhere, they want to charge me $300 to do diagnostics. My car was manufactured 9/2016 which is of the same time of the recalled vehicles. “ Maserati S.p.A. and MNA have determined that a defect that relates to motor vehicle safety exists in model year 2017 Maserati Levante S vehicles and Levante vehicles. Maserati S.p.A. and MNA have determined that the above described vehicles were manufactured with an engine software issue. Specifically, if the vehicle is being operated at speeds of approximately 2 miles per hour (low engine RPM), which can be encountered during heavy stop and go (bumper to bumper) traffic conditions, the transmission may shift into neutral or possibly have an engine shut down condition, thereby increasing the risk of a vehicle crash.” This quote is from your own website, yet I can’t get any remedies from Maserati. This needs to be known that all affected cars were not recalled. THIS HAS BEEN AN ONGOING PROBLEM SINCE IVE OWNED THE CAR. IT STILL HAPPENS TODAY. I’ve nearly been Tboned in traffic because my car switched to neutral. Help. I feel like this is falling on deaf ears. Several of these cars are now coming up for sale on the used car market and people need to know that these cars are dangerous.

While driving at low speeds, under 5mph, the car will shift itself into neutral. This happens while slowing, coasting, or slow accelerations. This has caused an immediate safety issue as you lose control of the car, especially when the shift into neutral is a hard shift. This hard shift will cause you to loose traction on wet, icy, or snowy surfaces. Although this is a known issue for this model and year, the vin for my specific vehicle shows of no recalls yet the problem persists. I am listing a date of yesterday as this is the most recent occurrence, though I have experienced it for the 2 years that I have owned the vehicle and it has been reported to the used dealership that I purchased it from. There is no longer a Maserati dealer or service center in Alaska. I have been in touch with other owners here in Alaska that have experienced the same issue.

I have owned this car for over 2 years now. It has been plagued with issues with the Stop/Start feature on the car. When I’m in heavy or slow traffic the car will shut off and may not restart like it’s supposed to. It will sometimes shift into neutral or park and I will have to scramble to press the engine start button then shift the car back into drive. This will also happen whenever I’m approaching a yield sign where I may not be making a complete stop. I will be slowing down and the car will go into the stop/start and shut off and may not restart and may not be in drive when I’m basically rolling out into traffic. The Maserati website says that my vehicle was recalled for an issue that it seems like I’m consistently having however Maserati website for checking vin recalls days that my car has been repaired. I’ve complained to the dealer when I took the car in for service and all I get from them is “ Turn the stop/start feature off every time you drive the car”. This is a hassle because I have to scroll to menu #6 to do so. If I’m in a hurry, I may forget. I’m so scared my car is going to kill me. We have had several close calls especially in the yield situations. I feel like something needs to be done. There are other Levante owners in my year that are having the same issue. Maserati has not fixed this problem. It is still happening today. I’m including a picture off of social media that was posted today. I’m not alone here. Please help.