The vehicle manufacturer (Lucid USA, Inc.) is refusing to perform federally mandated safety recall remedies under 49 U.S.C. § 30120 for open safety recalls SR-24-04-0 (NHTSA 24V-495) and SR-26-06-0 (NHTSA 26V540). Vehicle VIN [XXX] holds an official State of Arizona Restored Title. The vehicle is currently immobilized due to a …
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The vehicle manufacturer (Lucid USA, Inc.) is refusing to perform federally mandated safety recall remedies under 49 U.S.C. § 30120 for open safety recalls SR-24-04-0 (NHTSA 24V-495) and SR-26-06-0 (NHTSA 26V540). Vehicle VIN [XXX] holds an official State of Arizona Restored Title. The vehicle is currently immobilized due to a physical Webasto High-Voltage Coolant Heater (HVCH) failure resulting in an Auxiliary Power Supply (APS) fault, falling under Campaign 24V-495. Furthermore, Lucid is withholding the software deployment for Campaign 26V540 (eFuse fire risk, software build 2.10.0+), which carries an explicit NHTSA advisory to park outside away from structures. Lucid refuses to execute these zero-cost safety fixes or allow diagnostic access unless I pay an out-of-pocket $40,000+ proprietary recertification inspection fee. I offered in writing to pay 100% out-of-pocket for towing and a replacement Telematics Control Unit (TCU) to restore network communication, but Lucid has refused to provide a remedy path. Federal law contains no salvage-title exemption allowing OEMs to withhold safety recall remedies or tie them to compulsory paid services. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11764694
Mileage unknown · Sep 2, 2026
Electrical System
While travelling to California on a personal trip my vehicle displayed a "Battery System Fault" warning message on the driver's display and advised me to stop the vehicle in a safe location within 120 seconds. After pulling off the highway onto the shoulder of an exit ramp and stopping the vehicle it would not longer shift into …
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While travelling to California on a personal trip my vehicle displayed a "Battery System Fault" warning message on the driver's display and advised me to stop the vehicle in a safe location within 120 seconds. After pulling off the highway onto the shoulder of an exit ramp and stopping the vehicle it would not longer shift into drive and displayed a "Vehicle Not Driveable" warning message. -I was told by the manufacturer that the AC compressor had failed, causing damage to other components and leading to a loss of high voltage isolation. -The vehicle gave my 120 seconds to reach a safe location before the vehicle lost drive power. I was travelling on a very busy highway and could have been stranded in heavy traffic, posing a danger to myself and other motorists. Before the failure I was also experiencing very weak cooling performance from the air conditioning related to the AC compressor failing. Outside temperatures were around 95-100 degrees Fahrenheit, and temperatures in the cabin began to each uncomfortable levels. The lack of cooling could pose health risks to susceptible individuals. -The vehicle was inspected and repaired by the manufacturer, who confirmed the failure. -The failed and/or damaged components were inspected and repaired by the manufacturer. -The first symptoms I encountered involved abnormally slow DC fast charging and odd noises coming from the AC system. About 45-60 minutes before the failure I also had very little to no cooling from the air conditioning. Once the failure occurred the vehicle displayed the "Battery System Fault" warning message and instructed me to pull of the road ASAP.
NHTSA ODI #11761751
Mileage unknown · May 24, 2025
Electrical SystemEngine
The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it …
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The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.
NHTSA ODI #11662966
Mileage unknown · May 24, 2025
Electrical SystemEngineUnknown Or OtherCrashInjury
On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises.…
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On Saturday [XXX], in Chino Hills, CA (ZIP Code 91709), my 2023 Lucid Air Touring experienced a sudden unintended acceleration event. Shortly after releasing the accelerator pedal to obtain a parking pass, the vehicle unexpectedly accelerated at a high speed, resulting in a collision with the pavement and a post on the premises. This incident bears similarities to the all-weather mat recall; however, Lucid has confirmed that my vehicle's mats are not listed under the recall. The failure appears to be related to the Lucid electric propulsion system, which is available for inspection upon request. As a result of the crash, I sustained minor injuries. A police report has been filed with the San Bernardino County Sheriff's Department by Deputy M. Scott (Report #[XXX], Chino Hills Station, Chino Hills, CA 91709). Lucid is currently conducting an investigation and has issued Incident Report #[XXX]. Additionally, State Farm Auto Insurance (California) has assigned an appraiser to assess the body damage. There was no warning lamps, messages or other symptoms prior to the issue appearing except for one short incident of sudden unintended acceleration experienced by my husband which has been reported to Lucid. Please let me know if further information or inspection arrangements are needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11662938
316 miles · Dec 15, 2023
Electrical System
The contact owns a 2023 Lucid Air. The contact stated that he had purchased and picked up the vehicle from the Service Center. The contact stated that the vehicle had a 425-mile range, and the mile range at pick-up was 408. The contact stated that while driving 64 MPH, the heater became inoperable. Additionally, the vehicle star…
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The contact owns a 2023 Lucid Air. The contact stated that he had purchased and picked up the vehicle from the Service Center. The contact stated that the vehicle had a 425-mile range, and the mile range at pick-up was 408. The contact stated that while driving 64 MPH, the heater became inoperable. Additionally, the vehicle started to lose charging range. The message "Battery Critically Low Vehicle May Shut Down Unexpectedly - Charge Immediately" was displayed. The contact stated that he drove to a charging station. The contact stated that he was able to charge the vehicle after several attempts. Additionally, the charging port failed to close and was stuck after charging the vehicle. The Service Center was notified of the failure and picked up the vehicle. The Service Center later informed the contact that the heater had drained the battery, and no other issue was found. The contact stated that he noticed through the App connected to the vehicle that the Service Center had not test-driven the vehicle. The service center declined to trade the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 316.
NHTSA ODI #11560244
Mileage unknown · Oct 23, 2023
Electrical SystemUnknown Or OtherCrash
I was maneuvering the car in my driveway and it seemed to accelerate suddenly. I drove off my driveway and impacted bushes and a low stone wall. I do not think I pushed the accelerator.
NHTSA ODI #11551345
Mileage unknown · Sep 5, 2023
Electrical SystemPower Train
I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.
NHTSA ODI #11542552
Mileage unknown · Mar 31, 2023
Electrical SystemExterior LightingUnknown Or Other
driver headlight intermittently failing, restarting, and failing again. driver door now not locking correctly and electronic sealing incorrect. intermittent failure of sound throughout car including all warning sounds and turn signals. multiple contact to manufacture without any return of contact from anyone who can actually as…
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driver headlight intermittently failing, restarting, and failing again. driver door now not locking correctly and electronic sealing incorrect. intermittent failure of sound throughout car including all warning sounds and turn signals. multiple contact to manufacture without any return of contact from anyone who can actually assist and extreme delays to reach customer service on the order of hours to even have someone answer the phone
NHTSA ODI #11514884
Mileage unknown · Mar 17, 2023
Electrical SystemPower Train
Driving on a road trip from Norfolk to Louisville from military duty and the car lost power suddenly on the highway at night. Very scary. Had been averaging about 72 mph. Absolutely no reason for it. 36 degrees outside in the middle of rural KY. Awful experience. Likely gonna need to get towed.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2026 Air vehicles. The exterior lighting circuit may have insufficient overcurrent protection, allowing the circuit to overheat.
Consequence & remedy
Consequence: An overheated circuit increases the risk of a fire. A loss of the center brake light or front lights can also decrease visibility, increasing the risk of a crash.
Remedy: Owners are advised to park their vehicle outside and away from structures until the recall remedy is completed. Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed October 16, 2026. Owners may contact Lucid at 1-888-995-8243. Lucid's number for this recall is SR-26-06-0.
Additional source detail variants (2)
Electrical System:wiring:fuses And Circuit Breakers
Lucid USA, Inc. (Lucid) is recalling certain 2022-2026 Air vehicles. The exterior lighting circuit may have insufficient overcurrent protection, allowing the circuit to overheat.
Consequence: An overheated circuit increases the risk of a fire. A loss of the center brake light or front lights can also decrease visibility, increasing the risk of a crash.
Remedy: Owners are advised to park their vehicle outside and away from structures until the recall remedy is completed. Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed October 16, 2026. Owners may contact Lucid at 1-888-995-8243. Lucid's number for this recall is SR-26-06-0.
Electrical System:software
Lucid USA, Inc. (Lucid) is recalling certain 2022-2026 Air vehicles. The exterior lighting circuit may have insufficient overcurrent protection, allowing the circuit to overheat.
Consequence: An overheated circuit increases the risk of a fire. A loss of the center brake light or front lights can also decrease visibility, increasing the risk of a crash.
Remedy: Owners are advised to park their vehicle outside and away from structures until the recall remedy is completed. Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed October 16, 2026. Owners may contact Lucid at 1-888-995-8243. Lucid's number for this recall is SR-26-06-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2026 Air vehicles equipped with an AD02 package and operating a software version from 2.8.0 through 2.8.16. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Lucid at 1-888-995-8243. Lucid's number for this recall is SR-26-01-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2025 Air vehicles operating a software version prior to 2.8.0. The lower console display may fail to show a rearview camera image or may show a delayed, inaccurate image of what is behind the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not appear or fails to accurately depict behind the vehicle increases the risk of a crash.
Remedy: Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Lucid at 1-888-995-8243. Lucid's number for this recall is SR-25-04-0. The information in your report suggests that Lucid may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. When a hardware communication fault is detected, the High Voltage Interlock (HVIL) software could disconnect the high voltage contactors while the vehicle is in motion, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Lucid released an over-the-air (OTA) software update June 24, 2024, free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-24-03-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
Consequence & remedy
Consequence: A high voltage coolant heater that fails to defrost the windshield can reduce the driver's view, increasing the risk of a crash.
Remedy: Lucid has released an over-the-air software update to identify a high voltage coolant heater failure and provide a warning to the driver. High voltage coolant heaters that fail will be replaced. Software updates and repairs will be performed free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-24-04-0. This recall is an expansion of Recall 24V-011.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles running software release versions 2.1.2 through 2.1.26. The software may cause a fault while the adaptive cruise control is on, resulting in a loss of drive power.
Consequence & remedy
Consequence: A sudden loss of drive power increases the risk of a crash.
Remedy: Lucid released an over-the-air (OTA) software update in October 2023, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-24-02-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
Consequence & remedy
Consequence: A high voltage coolant heater that fails to defrost the windshield can reduce the driver's view, increasing the risk of a crash.
Remedy: Lucid will update the software to identify a high voltage coolant heater failure and provide a warning to the driver. High voltage coolant heaters that fail will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-24-01-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Lucid Air vehicles. Under certain conditions, temperature monitoring for the rear seat heaters could become inoperative and result in the rear seats overheating.
Consequence & remedy
Consequence: Overheated rear seats can increase the risk of a burn injury.
Remedy: Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Lucid customer service at 1-888-99-LUCID or 1-888-995-8243. Lucid's number for this recall is SR-23-05-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles with a software version between 2.015 and 2.0.50. The rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 25, 2023. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-23-02-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The wiper arm nuts may loosen, causing the windshield wipers to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.
Remedy: Lucid Service Centers will inspect, tighten the wiper arm nuts, and replace damaged parts as necessary, free of charge. Owner notification letters were mailed September 25, 2023. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-23-02-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. Software versions 2.0.64 and older may not respond properly to an inverter power module failure, which can result in a loss of drive power without warning.
Consequence & remedy
Consequence: A loss of drive power without warning increases the risk of a crash.
Remedy: Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 25, 2023. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-23-04-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The electrically activated contact switches that transfer energy to the drive motors, may unexpectedly open, cutting off power to the electric motors.
Consequence & remedy
Consequence: Power loss will shut down electric motors, causing a loss of drive power and increasing the risk of a crash.
Remedy: Lucid Service Centers will update the vehicle software and replace the contactor switches, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-23-01-0.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ24004 · High Voltage Coolant Heaters May Fail To Defrost Windshield
Opened Apr 3, 2024 · No close date supplied
Status: open (inferred from source dates) · Visibility:defroster/defogger/hvac System:windshield:electrical Heating Element
In a Part 573 Report dated July 27, 2023, Jaguar Land Rover North America, LLC (JLR) notified NHTSA of a safety-related defect in 2021-2022 Jaguar I-Pace vehicles. This filing was assigned Recall No. 23V-518. JLR noted that the subject vehicles are equipped with High Voltage Coolant Heaters (HVCH), supplied by Webasto Group (Webasto), that can develop cracking and delamination of the heating element, leading to an inability to defrost the front windshield, which may increase the risk of a crash. In a Part 573 Report dated January 11, 2024, Lucid USA, Inc. (Lucid) notified NHTSA of a safety-related defect in 2022-2023 Lucid Air vehicles. This filing was assigned Recall No. 24V-011. Lucid noted the subject vehicles are equipped with HVCH, supplied by Webasto, that can delaminate, leading to an inability to defrost the front windshield, which may increase the risk of a crash. The purpose of this Audit Query (AQ) is to: 1. Obtain a complete list of purchasers and the quantities for which the same or similar HVCH were supplied; 2. Obtain copies of all written communications initiated by Webasto and sent to its purchasers regarding the subject equipment; and 3. Request Webasto, per 49 CFR 573.3(f), submit a requisite Part 573 Recall Report for defective HVCH installed into motor vehicles of multiple vehicle manufacturers.
RQ24002 · High Voltage Coolant Heater Delamination
Opened Feb 8, 2024 · Closed May 11, 2026
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
On January 11, 2024, the Office of Defects Investigation (ODI) received Recall 24V-011 that identified a safety defect in the High Voltage Coolant Heater (HVCH) installed in certain Model Year (MY) 2022-2023 Lucid Air vehicles manufactured prior to July 2022. The HVCH may experience an internal delamination failure, which poses a risk of the vehicle losing defrost capability. If the HVCH fails, coolant cannot be heated, and the windshield cannot be defrosted. Loss of adequate windshield defrost capability could lead to restricted driver field of vision and an increased risk of a crash. The remedy outlined in this recall is a software update that identifies any HVCH failure when it occurs, which then provides a notification on the glass cockpit panel about the lack of defrost capability and advises the owner to contact Lucid for an HVCH replacement.Lucid will then replace the HVCH at no cost to the owner. On July 27th, 2023, Jaguar Land Rover North America, LLC filed Recall 23V-518 which affects Jaguar Land Rover vehicles equipped with the same HVCH as the Lucid Vehicles that were supplied by the same supplier (Webasto AG). Jaguar Land Rover North America, LLC’s remedy is to replace the HVCH in the affected vehicles. ODI was concerned that by only providing a notification to drivers that their windshield defroster is not working, Lucid puts the driver in a situation where they could experience the failure during the same drive cycle as they receive the notification. In this scenario, the driver is not aware they have a failed HVCH until they are operating the vehicle and need the defrost function prior to being able to have the vehicle serviced. ODI opened Recall Query (RQ24002) on February 8, 2024, to assess the adequacy, including the safety consequences, of the remedy described in Lucid’s Recall 24V-011. ODI received Lucid’s Information Request Response (IRR) to this investigation on April 29, 2024. To date, ODI has not received any complaints regarding the recall remedy outlined in 24V-011. In reviewing Lucid’s IRR data, the percentage of failures after the recall remedy has been implemented on the vehicles is 0.14%. Of the failures identified by Lucid, none of them described a loss of visibility out the front window. There was one claim of property damage allegedly due to the recall remedy. ODI's review of information related to this claim does not indicate a need for further action under this investigation. During the investigation, Lucid clarified that upon the driver receiving the notification their defrost was unavailable, the dashboard message alerts them to use caution if their view is obstructed and to contact customer care. Upon contacting customer care regarding the dashboard message, a Lucid service member will create a service appointment to have the HVCH replaced. In instances where the consumer had expressed they do not feel comfortable taking the vehicle into the service center themselves, the service center has offered for the vehicle to be towed. ODI also met with Jaguar Land Rover on November 20, 2024 to review their recall (23V-518) and their reasoning for replacing the HVCH. Jaguar Land Rover informed ODI that their affected vehicle systems were incapable of detecting an HVCH failure and are unable to warn the driver that the HVCH was starting to fail.This differs from Lucid, which was able to implement a software update to detect and identify a failure to the driver. After analyzing the data submitted in Lucid’s IRR response and reviewing Jaguar Land Rover’s reasoning for its recall remedy, ODI is closing RQ24002 without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
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