2006 Lincoln Zephyr

IN CAR ACCIDENT ON DEC 12, 2019. UPON IMPACT. SEVERE PAIN CAUSED FROM AIR BAG DEPLOYMENT. MYSELF AND MY SON WHEN BOTH HIT IN THE FACE. MY CAR WAS COMPLETELY TOTALED DUE TO AIR BAG DEPLOYMENT . MY CAR WAS TURNED A LITTLE TO THE RIGHT TO AVOID FULL BLOWN REAR IMPACT COMING UP OVER HILL. WAS ON A CITY STREET AND MY STEERING WHEEL WAS BROKEN IN HALF. I AM RECEIVING RECALL ON AIR BAGS 40 DAYS AFTER ACCIDENT OCCURRED. MY CAR WAS A TOTAL LOSS. I HAVE BEEN DRIVING A RENTAL AT COST TO ME FOR ALMOST 6 WEEKS NOW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DANA FORD LINCOLN (266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (718) 983-8700) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 136,000. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED VELDE FORD AT 772-569-3400 (LOCATED AT 488 US-1, VERO BEACH, FL 32962) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2006 LINCOLN ZEPHYR. WHILE DRIVING APPROXIMATELY 60 MPH, SIX VEHICLES LOST CONTROL AND CREATED A CHAIN REACTION CRASH INVOLVING THIRTY VEHICLES. THE CONTACT'S VEHICLE WAS IMPACTED ON ALL FOUR SIDES. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION THE FOLLOWING DAY. THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD. THE CONTACT ALSO MENTIONED THAT THE FRONTAL PASSENGER SIDE AIR BAG WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) ON AUGUST 30, 2018 BY KLABEN FORD LINCOLN (1089 W MAIN STREET, KENT, OH 44240). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. WHILE DRIVING 40 MPH, THE VEHICLE'S WHEELS SPUN AS IF THE VEHICLE WERE IN NEUTRAL. THE CONTACT ALSO STATED THAT THE VEHICLE BACKFIRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A COUPLE OF SECONDS, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SANTA MONICA FORD LINCOLN AT (310) 451-1588 (LOCATED AT 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE THE THIRD QUARTER OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

"TAKATA RECALL". BROUGHT VEHICLE IN 7/18, WAS GIVEN WRITTEN NOTICE AT THAT TIME OF RECALL STATUS. MADE ATTEMPT THE FOLLOWING MONTH TO HAVE ISSUE RESOLVED AT FORD DEALER IN ITHACA, NY, AND WAS INFORMED RECALL PART NOT AVAILABLE UNTIL MID SEPTEMBER. I ASKED BEFORE LEAVING TO BE PLACED ON LIST SO THEY COULD LET ME KNOW WHEN THEY GOT PART. THAT WAS TWO MONTHS AGO AND I HAVEN'T HEARD BACK FROM THEM SINCE. I NEED HELP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JB