2007 Lincoln Navigator

TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. WHILE STARTING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED AND THE RPMS INCREASED. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL FOR THE RPMS TO DECREASE. THE CONTACT MENTIONED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000.

MY CAR WAS PARKED IN MY DRIVEWAY. I OPENED THE BACK HATCH TO ALLOW MY CHILDREN TO LOAD THEIR VIOLINS IN THE BACK BEFORE TAKING THEM TO SCHOOL. THE HATCH SUDDENLY CAME DOWN QUICKLY ON ITS OWN, SLAMMING DOWN. IT HIT MY SON'S ARM JUST AS HE PULLED AWAY FROM THE CAR. IT COULD HAVE CAUSED HIM GREAT BODILY HARM. EVERY TIME I PUSH THE REMOTE TO OPEN THE HATCH IT OPENS COMPLETELY THEN SLAMS BACK DOWN.

TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 5/20/15*CN THE CONSUMER STATED THE MECHANIC ADVISED IF A SPARK WAS TO OCCUR THE VEHICLE COULD HAVE CAUGHT FIRE. UPDATED 9/17/2015*JS

DRIVER'S SIDE RETRACTABLE RUNNING BOARDS KEEPS GETTING STUCK IN OPEN POSITION AND KEEPS TRYING TO RETRACT WHILE DRIVING, AFTER RESEARCH FOUND OUT RUNNING BOARDS HAVE BEEN MALFUNCTIONING ON NAVIGATORS SINCE EARLY 2000. FORD MERCURY WILL NOT RECALL EVEN THOUGH THEY KNOW ITS A VEHICLE DEFECT. DRIVERS SEAT AND STEERING WHEEL WILL NOT STAY WHERE ITS SET WILL RESET IT SELF SOMETIMES WHILE DRIVING

ON FRIDAY, AUGUST 29, 2014 AT 1200 HOURS, I PARKED MY VEHICLE IN A MCDONALD'S PARKING LOT. I BACKED INTO A SPACE (THE DRIVEWAY WAS SLANTED DOWN TO THE MIDDLE OF THE PARKING LOT), MOVED THE GEAR SHIFTER TO PARK, GOT OUT OF THE VEHICLE. I WALKED IN FRONT OF THE VEHICLE, STOPPED TO WATCH TRAFFIC FOR A CLEARING TO CROSS THE PARKING LOT, AND THE VEHICLE BUMPED ME FROM BEHIND. IT WAS SLOWLY MOVING TOWARDS THE CENTER OF THE PARKING LOT. I JUMPED BACK IN THE VEHICLE AND APPLIED THE BRAKE TO STOP ITS FORWARD MOTION. I CHECKED THE GEAR SHIFTER WHICH INDICATED THAT IT WAS IN PARK. BUT, I WAS ABLE TO MOVE THE GEAR SHIFTER OUT OF PARK, PLACE IT IN REVERSE AND BACK THE VEHICLE IN THE PARKING SPACE, AND AGAIN PLACED THE GEAR SHIFTER IN PARK. AGAIN THE VEHICLE STARTED DRIFTING FORWARD. I TRIED SEVERAL MORE TIMES TO PLACE THE GEAR SHIFTER IN PARK. FINALLY, IT SEEMED TO HOLD. I WENT IN TO EAT MY LUNCH AND RETURNED TO MY VEHICLE. THE GEAR SHIFTER WOULD NOT COME OUT OF PARK. AFTER SEVERAL TRIES, IT FINALLY DID. I DROVE THE VEHICLE STRAIGHT HOME. I PLACED THE GEAR SHIFTER IN PARK NUMEROUS TIMES BEFORE IT WOULD HOLD AND THE VEHICLE STOPPED MOVING. EACH TIME THE GEAR SHIFTER INDICATED THAT IT WAS IN PARK. I APPLIED THE EMERGENCY BRAKE AND CONTACTED THE FORD DEALERSHIP, ALAN JAY FORD, 3201 US HWY 27 SEBRING, FL 33870, 888-448-1737, AND SPOKE TO [XXX] IN THE SERVICE DEPARTMENT. SINCE IT WAS THE LABOR DAY WEEKEND, THE FIRST AVAILABLE APPOINTMENT IS NEXT TUESDAY, SEPTEMBER 2, 2014 AT 0800 HOURS. I HOPE TO BE ABLE TO GET THE GEAR SHIFTER OUT OF PARK AND INTO DRIVE TUESDAY MORNING FOR THIS APPOINTMENT. THIS IS A SAFETY HAZARD. THE GEAR SHIFTER SHOWS ITSELF IN THE PARK POSITION BUT IS INTERMITTENTLY NOT HOLDING. THE VEHICLE MOVES ON ITS OWN AS IT DID IN THE MCDONALD'S PARKING LOT, BUMPING UP AGAINST MY BACK. FORTUNATELY, IT WAS SLOW MOVING THIS TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE MAKING A LEFT TURN THE ENGINE SHUT OFF AND BARLEY GOT THROUGH THE TURN WITHOUT GETTING HIT BY ON COMING TRAFFIC. VEHICLE WAS TOWED TO CLOSEST GARAGE AND CHECKED OUT. THE WIRES ON THE FUEL PUMP IN THE TANK WERE MELTED. CALLED LINCOLN AND THEY SAID THEY HAD NO RECALLS AND COULD NOT DO ANYTHING ABOUT IT, AT THAT TEMPERATURE DON'T KNOW WHY IT DIDN'T EXPLODE OR START A FIRE SINCE IT IS SITTING IN THE GAS TANK.. *TR