While driving 60 + mph on the highway, the car turned off.it felt like someone turned the ignition off. Gas pedal was dead and i had to coast to a stop. The car popped up “Stop Safely Now”. We got it towed to dealership and they kept it for 2 weeeks. In spite of informing them about issue, they never acknowledged or fixed it a…
Read full complaint
While driving 60 + mph on the highway, the car turned off.it felt like someone turned the ignition off. Gas pedal was dead and i had to coast to a stop. The car popped up “Stop Safely Now”. We got it towed to dealership and they kept it for 2 weeeks. In spite of informing them about issue, they never acknowledged or fixed it and returned car to my home saying everything looks good. But it’s obviously not. I am clearly not driving it anymore as it might stopped working again and that time I might not be as lucky as last time. Driving this car without resolving this issue is death trap and it’s surely life threatening.
NHTSA ODI #11677843
Mileage unknown · Jul 27, 2025
Unknown Or OtherVisibility/wiper
We haven’t had the car for a full year yet and already have now had our 3rd front windshield cracked! It’s either the glass is too fragile or the shape of it. I’ve never had this happen with any car ever! I’ve also read online several other car owners complaining of the same issue.
NHTSA ODI #11676496
Mileage unknown · Jun 23, 2025
Electrical SystemUnknown Or Other
The back-up camera is often very laggy, with slightly delayed video. Sometimes it also does not work and there is no video displayed on the main dashboard while reversing.
NHTSA ODI #11668588
Mileage unknown · Mar 23, 2025
Unknown Or Other
While driving on the highway the front portion of our sunroof randomly shattered. There was no proceeding noise or hit from debris. The glass shattered upward with a large noise as if it exploded. The service personnel at the Lincoln dealership in Layfayette, LA inspected it and suggested it looked as though it exploded from ins…
Read full complaint
While driving on the highway the front portion of our sunroof randomly shattered. There was no proceeding noise or hit from debris. The glass shattered upward with a large noise as if it exploded. The service personnel at the Lincoln dealership in Layfayette, LA inspected it and suggested it looked as though it exploded from inside possible due to pressure due to the direction of the remaining glass pointing upward.
Ford Motor Company (Ford) is recalling certain 2024-2027 Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.
Consequence & remedy
Consequence: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Remedy: Note: This is an expansion of Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Ford will release an over-the-air (OTA) update or dealers will update the APIM software, free of charge. Additionally, dealers will replace the digital signal processing module in Nautilus Hybrid vehicles equipped with 28 speakers, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed August 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S51. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 7, 2026.
Additional source detail variants (2)
Back Over Prevention:warnings:external/pedestrian Alert
Ford Motor Company (Ford) is recalling certain 2024-2027 Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.
Consequence: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Remedy: Note: This is an expansion of Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Ford will release an over-the-air (OTA) update or dealers will update the APIM software, free of charge. Additionally, dealers will replace the digital signal processing module in Nautilus Hybrid vehicles equipped with 28 speakers, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed August 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S51. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 7, 2026.
Ford Motor Company (Ford) is recalling certain 2024-2027 Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.
Consequence: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Remedy: Note: This is an expansion of Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Ford will release an over-the-air (OTA) update or dealers will update the APIM software, free of charge. Additionally, dealers will replace the digital signal processing module in Nautilus Hybrid vehicles equipped with 28 speakers, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed August 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S51. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 7, 2026.
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
Consequence & remedy
Consequence: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Remedy: The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
Consequence: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Remedy: The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
Back Over Prevention:warnings:external/pedestrian Alert
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
Consequence: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Remedy: The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Lincoln Nautilus Hybrid Problems, Complaints & Recalls | Skip That Year
Illustration